Cookie Directive

Web pages by LOVOO use the so-called cookies. This directive is intended to explain what cookies are, which cookie types there are and how and for what purpose they are used on the web pages of LOVOO.

A cookie is a small text file that is stored on the terminal of the user. A cookie is set by the web server, when the page is loaded by the user's web browser. The cookie sends certain information to the cookies point of origin
. The most common types of cookies are:

  1. Transient cookies

    These cookies are automatically deleted when the browser is closed. These cookies are mainly the session cookies. They save a so-called session id with which different requests to the browser can be grouped together in a joint session. This enables the website to recognize the user's computer, if it returns to the website. The session cookies will be deleted when the user logs out or closes the browser.

  2. Permanent or Protocol cookies

    A permanent or a protocol cookie stores a file on the user device for the duration of the period specified through the expiration date. These cookies help websites to remember user information and settings for a next visit. This leads to faster and more convenient access for the user, as for example language settings do not have to be entered again. With passing of the expiry date, the cookie is automatically deleted when the user visits the website that had set it.

  3. Third-party cookies

    Third-party cookies are from other suppliers than the operator of the website. They may be used for example to collect information for advertising, custom content and web statistics.

  4. Flash cookies

    Flash cookies are saved as data elements by websites on the mobile devices, if they are operating on Flash. Flash cookies do not have a time limit.

Cookies help us to make our service as comfortable to use as possible (for example by ensuring a rapid loading or preventing that the user has to log in anew on each subsequent page). They also help to heighten security by minimizing the threat of cross-site-scripting, by preventing phishing and by helping to authenticate a user during a session.

Cookies are also used to analyze the interest in our website and to track clicking of advertised content. Cookies are used to display targeted advertising, collect reports to optimize advertising campaigns and to avoid, that identical advertising is displayed many times.

Categories of use

  • Authentication


    When the user has logged in on LOVOO, cookies help us to display the right information and to personalize the user experience.

  • Security


    We use cookies to activate and support our security features.

  • Personal settings, functions and services


    Cookies let us know, which language the user prefers. They can also help to fill in forms on our web sites easier. In addition, they allow various functions, provide insights and custom content.

  • Marketing


    We may use cookies to conduct marketing campaigns and to track their performance. In similar way, our partners use cookies to provide us information about the usage of their services on our sites. The use of cookies by third parties is subject to the directives of the service provider.

  • Performance, analyses and deeper investigations


    Using cookies, allows us to find out more about the services and websites as well as their performance. We also use cookies, to optimize products, features and services as well as to understand their performance. This way we create for example logs and records, to see if the users visit with different devices, for example once with a tablet and once with a laptop.

Setting of cookies attributes pseudonymized IDs to the users.

The browser settings can be chosen so that cookies are rejected or that a notification is displayed before cookies are set. Most browsers are set by default to accept all cookies.

The user can also use all websites of the LOVOO GmbH without accepting any cookies. To get a full and comfortable experience, users should allow cookies which make the use of certain functions, possible or more comfortable.

The user accepts the cookies - according to the browser settings - by using our websites and agrees to their usage.

The following cookies are used on our websites:

Name of the cookie Usage Storage period Type of cookie
lovooThis cookie helps that the user does not have to log in again at each visit.1 YearPermanent or Protocoll-Cookies
lovoocsrfThis cookie ensures that client's requests can only be issued by the browser and not by external parties.SessionTransient-Cookies
_cfuidIt is also an identification for our firewall, to help handling an increased request load.1 YearPermanent or Protocoll-Cookies

Additionally we use Cookies of the following providers:

The various browser providers list the following help pages for their browsers: