Fake-free LOVOO

We always try to be a step ahead of people that attack LOVOO. However, a completely “fake-free” LOVOO is currently not possible.

We need your help to spot fake profiles and improve our Anti-Spam algorithm. This is the only way that we can identify and disable such profiles. How exactly this works is described below. But first things first:

Listen up, men!

It is frequently the case that our Customer Care Team determines that the reported profiles involve genuine users that have simply not responded to contact attempts. This phenomenon is particularly observed when men write to women and do not receive a response. They assume that it must be a fake profile and subsequently report it.

In more than 85% of all cases, the contacted women are simply not interested or dislike the way the chat request was written and therefore reject it. This is at least in part due to vulgar formulations or messages that are too direct.

Report fakes

We need the profile ID of the fake profile in order to carry out a successful database search. We explain how you access the ID in these five steps:

  1. Open the LOVOO website www.lovoo.com and log in with your profile data.
  2. Search for the profile to be reported, e.g. in your chat messages.
  3. When you have found it, right click on the profile picture and on “Open in new tab”.
  4. Copy the entire link from the address bar of your browser (this reveals the user ID to us).
  5. Inform us of the incident and the user ID using our contact form.

Once we have located the fake profile, we will disable it immediately. It will then no longer be visible to LOVOO users and its creator can not carry out any more actions.

Read more about Report/Block a profile here