Declaration on accessibility

Declaration on accessibility

Name and address of the company:

PE Digital GmbH

Speersort 10,
20095 Hamburg

Domain: lovoo.com

Introduction

We operate the LOVOO service.

LOVOO can be reached via the domain lovoo.com and the mobile LOVOO App. We endeavor to make the services of LOVOO accessible to all users in accordance with the legal requirements.

This accessibility statement applies to the lovoo.com website and the mobile apps via which LOVOO is accessible.

Compliance with the legal requirements for accessibility

The website lovoo.com and the mobile apps via which LOVOO is accessible are compliant with the legal requirements for accessibility.

Certification

TÜV SÜD has certified the application software LOVOO (website as well as Android and iOS apps) in accordance with EN 301 549 V3.2.1 and W3C WCAG 2.2.

Message and feedback

Have you noticed any barriers to accessing content on lovoo.com or in the LOVOO mobile apps? Then you are welcome to contact us. We look forward to your feedback and will endeavor to remove the reported barriers as quickly as possible within the scope of technical and economic possibilities. Please let us know which page and which function you have encountered barriers on. Simply copy the link from the address bar of your browser. You can report barriers to us in the following ways:

E-mail: {{emailaccessibility}}
Postal address: PE Digital GmbH, Speersort 10,
20095 Hamburg, keyword “Barrier message”

Enforcement and market surveillance in Germany

If you do not receive a satisfactory response to accessibility notices or requests, you can contact the Enforcement Body. The enforcement body will support you in asserting your rights. In Germany, it was agreed in a state treaty that a central market surveillance body is responsible for enforcement and market surveillance. This is the Market Surveillance Body of the Federal States for the Accessibility of Products and Services (MLBF) based in Magdeburg.

This central market surveillance body of the federal states is currently being set up.

Inquiries and notifications should therefore be sent to the address below until further notice. From there, the inquiries or notifications will be forwarded to the central market surveillance body of the federal states.

Address of the enforcement body:

MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg, Germany, +49 391 567 6970
MLBF@ms.sachsen-anhalt.de

Date of creation and updates

This declaration was prepared with the greatest possible care on October 21, 2025. The declaration will be updated regularly from now on in order to always comply with the latest rules and requirements for ensuring accessibility.

Nevertheless, errors cannot be completely ruled out. We are therefore grateful for your support. Please let us know if you become aware of an error in this statement. You can send the notification to us by email to {{emailaccessibility}}.

This document was last updated on October 28, 2025.