Informativa sulla privacy per l’utilizzo di LOVOO

Ultimo aggiornamento: 26 maggio 2026

Un’Informativa sulla privacy separata si applica agli utenti residenti al di fuori dell’Unione Economica Europea, della Svizzera e del Regno Unito. È possibile accedervi più in basso oppure fare clic qui.

I. Privacy Policy

LOVOO (“LOVOO”,“noi”,“nostro” o“ci”) ha a cuore la tua privacy. LOVOO è gestito da PE Digital GmbH.

This Privacy Policy (“Policy”) describes how LOVOO collects, uses, discloses, and otherwise processes personal information (also referred to as personal data in some jurisdictions) described in this Policy, as well as the rights and choices you have regarding such personal information.

Per ulteriori informazioni riguardanti le scelte di privacy dell’utente in relazione alle proprie informazioni personali, consultare la Sezione 7. Scelte di privacy dell’utente e la Sezione 15. Informazioni aggiuntive sulla privacy valide per alcune giurisdizioni, che comprendono informazioni aggiuntive sui diritti di privacy per i residenti di determinate giurisdizioni.

Per gli utenti residenti in UE/nello Spazio Economico Europeo (SEE), si prega di consultare la Sezione 15.A. Informazioni aggiuntive per i residenti in UE/SSE per informazioni sui diritti dell’utente ai sensi del Regolamento generale sulla protezione dei dati (“RGPD”).

Se siete residenti in Svizzera, vi invitiamo a consultare la Sezione 15.B. Legge svizzera sulla protezione dei dati per informazioni sui vostri diritti ai sensi della nuova Legge federale svizzera sulla protezione dei dati (“nFADP”).

Your use of our Services is subject to our Terms and Conditions, including their applicable terms governing limitations on damages and the resolution of disputes.

1. Scope

Except as otherwise described below, this Policy applies to the personal information LOVOO collects and processes related to: visitors of our website where this Policy is posted, including any of our websites that link to or post this Policy (the “Sites”); individuals who download and use our mobile applications (“Mobile Apps”); individuals who register for or participate in our events, surveys, research, promotions, and sweepstakes conducted by us; and individuals who communicate or otherwise interact or engage with us or the services available through our Sites, Mobile Apps, or other online services (collectively referred to as the “Services”).

2. Personal Information Collected

As further described below, we may collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

Personal Information Collected Directly from You. While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following categories of personal information directly from you:

Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.

Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, and gender, sexual orientation, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.

Informazioni per l’identificazione degli utenti. In linea di massima non raccogliamo informazioni volte all’identificazione degli utenti, quali ad esempio una copia di un documento di identità valido (tra cui, a titolo esemplificativo ma non esaustivo, carta d’identità, passaporto o patente di guida). In alcuni casi, potremmo chiederti di completare una procedura di identificazione online per dimostrare la tua identità.

User generated content. When you use the LIVE Feature of LOVOO, we may collect information such as livestream data including image, username, number of viewers, tags, description, generated content via live stream or chat messages, information related to virtual gifts such as account balance and transaction data, information related to talent and VIP management (including profile information on social media) and information related to content moderation of livestreams

Purchases, Payments, and Rewards. When you make a purchase or payment through our Services (e.g., in connection with our LIVE feature), we may collect information such as payment type, payment card details, billing, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.

Informazioni sui pagamenti. Se partecipi alle nostre funzionalità LIVE e richiedi pagamenti in denaro (ad es. prelievi), potremmo raccogliere e trattare l’indirizzo e-mail associato al fornitore di servizi di pagamento da te selezionato (ad es. PayPal) al fine di eseguire il pagamento.

Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other LOVOO users, including if you sign up for our mailing lists, complete forms on our Sites or Mobile Apps, interact with our social media pages, post a review or testimonial, submit content in any online discussion groups, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with LOVOO, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.

Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.

Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

Events and Registration Details. We may also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.

Preferences and Other Requests. We also may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.

Generally, you are not obliged to provide us with your personal information. However, the use of certain Services or aspects of our Services may require the provision of personal information, e.g. the registration for a LOVOO account. If this is the case, we will point this out to you. If you do not wish to provide us with the required information, you will unfortunately not be able to use the corresponding Service.

Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third-party sources, such as from business partners especially when using app store providers for purchases, other LOVOO users, data analytics and marketing providers, operating systems and social media platforms especially when using the below described login functions. In addition, we may collect the following information from third-party sources:

Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.

Referral Information. We may offer you the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about you, including from other current or prospective LOVOO users and customers who similarly engage in these activities.

Personal Information Collected Automatically. We and our third-party service providers may automatically collect or derive personal information about you related to your use of our Services, including through the use of cookies, pixel tags, and other similar technologies. The personal information we may automatically collect includes:

Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID such as device ID and Advertiser ID, Internet service provider, referring and exiting URLs, clickstream data, operating system, language, and similar device and browsing information.

Attività e utilizzo. Potremmo inoltre raccogliere informazioni relative all’utilizzo dei Servizi da parte dell’utente, quali i link cliccati, le ricerche effettuate, le funzionalità utilizzate, i contenuti visualizzati, il tempo trascorso all’interno dei Servizi, le interazioni dell’utente con noi e con altri utenti all’interno dei Servizi, nonché altre informazioni simili relative alle attività e all’utilizzo.

Informazioni sulla posizione. Potremmo inoltre raccogliere o ricavare informazioni generali sulla tua posizione, ad esempio tramite il tuo indirizzo IP.

Per ulteriori informazioni sul nostro utilizzo dei cookie e di altre tecnologie simili, si prega di consultare la Sezione 6. Cookie, targeting e analisi dei dati riportata di seguito.

3. Finalità della raccolta e del trattamento dei dati

Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:

Servizi e assistenza. Per fornire e gestire i nostri Servizi, gestire il tuo account, comunicare con te in merito al tuo utilizzo dei Servizi, fornire assistenza per la risoluzione dei problemi, supporto tecnico o per scopi di assistenza simili, nonché per rispondere alle tue richieste, soddisfare le tue esigenze, facilitare l’elaborazione dei pagamenti e gestire in altro modo le nostre operazioni quotidiane. Ciò include rendere visibili agli utenti del rispettivo Servizio o dei nostri altri Servizi, nonché ad altre applicazioni di nostra proprietà e ad altre applicazioni e siti web non di nostra proprietà con cui condividiamo la nostra piattaforma live, alcune delle tue informazioni personali quali l’ID utente, il nome utente e i dettagli di contatto selezionati nelle tue impostazioni sulla privacy.

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b of the General Data Protection Regulation (GDPR) and Art. 31.2 lit. b new Swiss Federal Act on Data Protection (nFADP).

With respect to precise location data, LOVOO relies on your consent, Art. 6.1 lit. a, Art. 7 GDPR and Art. 31.2 nFADP.

Se hai scelto di fornire il consenso al trattamento dei dati di geolocalizzazione precisi, alcune funzionalità dei nostri Servizi basate sulla posizione (come “Nelle vicinanze” o funzioni di abbinamento simili) potrebbero non essere disponibili.

Per quanto riguarda l’orientamento sessuale, LOVOO si basa sul tuo consenso esplicito, ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 e dell’art. 9, comma 2, lett. a) del GDPR, oppure sull’eccezione prevista dall’art. 9, comma 2, lett. e del GDPR, a condizione che tu abbia reso pubblico il tuo orientamento sessuale (ad es. in un live streaming).

Esercizio dei diritti di recesso dei consumatori (solo UE/SEE)

Se eserciti il tuo diritto di recesso previsto dalla legge utilizzando le funzionalità disponibili all’interno del nostro Servizio, trattiamo i dati da te forniti al fine di gestire e documentare la tua richiesta e adempiere agli obblighi di legge.

LOVOO si basa sulla base giuridica dell’«esecuzione di un contratto» ai sensi dell’art. 6, comma 1, lett. b del GDPR e dell’«adempimento di obblighi legali» ai sensi dell’art. 6, comma 1, lett. c del GDPR.

Personalizzazione del servizio e prezzi dinamici. Potremmo personalizzare alcuni aspetti dei nostri Servizi a pagamento, compresa la presentazione delle offerte e dei prezzi, sulla base di fattori oggettivi quali la fascia d’età dell’utente, il dispositivo utilizzato per la registrazione, la regione di provenienza o il comportamento generale di utilizzo all’interno del nostro Servizio.

Questa personalizzazione viene effettuata per ottimizzare la nostra offerta commerciale e migliorare la pertinenza delle offerte visualizzate.

LOVOO si basa sulla base giuridica dell’“interesse legittimo” (art. 6, comma 1, lett. f del GDPR). Il nostro interesse legittimo consiste nel gestire i nostri Servizi in modo economicamente efficiente e nell’offrire agli utenti modelli di abbonamento su misura.

Tale personalizzazione non costituisce un processo decisionale automatizzato ai sensi dell’art. 22 del GDPR. Garantiamo che nessuna caratteristica sensibile (come l’orientamento sessuale) venga utilizzata ai fini delle decisioni relative ai prezzi.

È possibile opporsi in qualsiasi momento al trattamento basato su interessi legittimi ai sensi dell’art. 21 del GDPR.

Moderazione dei contenuti (UE). Per garantire il rispetto delle nostre Linee guida della community e l’adempimento dei nostri obblighi ai sensi del Digital Services Act, quali la messa a disposizione di un meccanismo di segnalazione e intervento e di un sistema interno di reclami, nonché la segnalazione dei casi di moderazione dei contenuti alle autorità competenti.

LOVOO si basa sulla base giuridica dell’«obbligo legale» (art. 6, comma 1, lett. c del GDPR).

Utilizzo dei Contenuti dell’utente per il miglioramento del sistema e lo sviluppo dell’intelligenza artificiale. Potremmo utilizzare i contenuti che l’utente rende attivamente disponibili al pubblico all’interno del nostro Servizio (ad esempio, informazioni del profilo, post visibili pubblicamente, contenuti in diretta) per migliorare, sviluppare e addestrare sistemi automatizzati, compresi i sistemi di apprendimento automatico e di intelligenza artificiale.

Such processing may include:

Improving moderation systems

Enhancing matching algorithms

Developing fraud detection systems

Training and validating automated content classification systems

Private messages exchanged exclusively between users are not used for AI training purposes.

Where AI training involves personal data, LOVOO relies on the legal basis “legitimate interest” (Art. 6.1 lit. f GDPR). Our legitimate interests lies in maintaining secure, functional, and innovative Services.

Qualora siano coinvolte categorie particolari di dati personali (ad esempio, l’orientamento sessuale comunicato dall’utente), il trattamento si basa su:

Art. 9.2 lit. a GDPR (explicit consent),

Art. 9.2 lit. a GDPR where the data has manifestly been made public by the user.

You may object to processing based on legitimate interests at any time under Art. 21 GDPR.

Trattamento dei dati in relazione alle funzionalità di monetizzazione LIVE. Se partecipi alla nostra funzionalità LIVE in qualità di streamer e ricevi ricompense virtuali (ad es. Diamanti) che possono essere convertite in compensi monetari, trattiamo ulteriori informazioni necessarie per:

Verifica della tua identità

Elaborazione dei pagamenti

Prevenzione delle frodi e gestione dei chargeback

Adempimento degli obblighi fiscali e contabili

This may include

Identity verification data

Payment account information

Informazioni di natura fiscale (ove previsto dalla legge)

Transaction histories

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR, and Art. 31.2 lit. b nFADP and regarding tax obligations “legal obligations” according to Art. 6.1 lit.c GDPR.

Payout Processing via PayPal. If you choose to receive monetary payouts (e.g., Cash Outs) via PayPal, we process and transmit the email address associated with your PayPal account to PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg or PayPal, Inc., depending on your location) for the purpose of executing the payment transaction.

Il tuo indirizzo e-mail viene utilizzato esclusivamente per identificare il tuo conto PayPal e avviare il pagamento.

PayPal agisce in qualità di titolare del trattamento indipendente per quanto riguarda l’elaborazione dei pagamenti. Il trattamento dei tuoi dati da parte di PayPal è regolato dall’informativa sulla privacy di PayPal.

LOVOO si basa sulla base giuridica dell’«esecuzione di un contratto», ai sensi dell’art. 6, comma 1, lett. b del GDPR e dell’art. 31, comma 2, lett. n della FADP, poiché il pagamento fa parte del servizio contrattuale da te richiesto. LOVOO fa riferimento alla base giuridica «obblighi legali», art. 6, comma 1, lett. c del GDPR, laddove ciò sia necessario ai fini contabili e fiscali.

Promozione degli streamer. Promuovere gli streamer e gli streaming della nostra funzione LIVE, anche tramite la creazione di post con nome utente e foto.

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR, and Art. 31.2 lit. b nFADP.

Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate and improve the Site, our Services, and business operations, including to develop our Services and its features, and for internal quality control and training purposes.

LOVOO si basa sulla base giuridica degli “interessi legittimi”, ai sensi dell’art. 6, comma 1, lett. f del GDPR e dell’art. 31, comma 1 della nFADP. A tal proposito, LOVOO persegue il proprio interesse a comprendere le prestazioni del servizio dal punto di vista commerciale.

Communication. To respond to your questions, send you requested materials as well as information and materials regarding our Services and offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

LOVOO si basa sulla base giuridica dell’«adempimento di un contratto», art. 6, comma 1, lett. b del GDPR e all’art. 31.2 lett. a della nFADP oppure – qualora non sussista alcun contratto tra l’utente in questione e LOVOO – agli «interessi legittimi», ai sensi dell’art. 6.1 lett. f del GDPR e dell’art. 31.1 della nFADP. Laddove LOVOO si basi sugli «interessi legittimi», LOVOO persegue i propri interessi nel fornire assistenza e nel rispondere alle richieste al fine di garantire la soddisfazione degli utenti.

Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR and Art. 31.2 lit. b nFADP.

Social Media and other Platform Communication. To enable you to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. With respect to enabling you to log into or sign onto the Services,

LOVOO si basa sulla base giuridica dell’«esecuzione di un contratto», ai sensi dell’art. 6, comma 1, lett. b del GDPR e dell’art. 31, comma 2, lett. b della nuova LPD. In caso contrario, LOVOO si basa sulla base giuridica degli «interessi legittimi», ai sensi dell’art. 6, comma 1, lett. f del GDPR e dell’art. 31, comma 1 della nFADP. A tal proposito, LOVOO persegue il proprio interesse a consentire agli utenti di avviare determinate comunicazioni con piattaforme di social media, servizi di social networking o altre funzionalità o servizi integrati di terze parti, qualora questi lo desiderino.

Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including newsletters, information about LOVOO events, webinars, presentations, sales, deals, discounts, and new offerings, as well as any other information that you sign up to receive.

LOVOO si basa sulla base giuridica del “consenso” ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 del GDPR e dell’art. 31, comma 1, della nFADP.

For the purposes of self-advertising / direct marketing through promotional emails and/or push messages, (user) surveys and individualized guides (exclusively LOVOO products).

The legal basis is LOVOO´s legitimate interest in sending direct marketing about its own products, also Art. 22 Privacy and Electronic Communications (EC Directive) Regulations 2003 applies here.

Pubblicità di terze parti. Per la fornitura di pubblicità di terze parti, che può essere personalizzata o generica.

LOVOO si avvale della base giuridica del “consenso”, ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 del GDPR e dell’art. 31, comma 1, della nFADP, per la fornitura di pubblicità personalizzata di terze parti.

Per la fornitura di pubblicità generica di terze parti, è necessario inoltrare la stringa di consenso del CMP, poiché essa indica che non è stato prestato alcun consenso. In questo caso, LOVOO fa riferimento alla base giuridica dell’“obbligo legale”, ai sensi dell’art. 6, comma 1, lett. c) del GDPR.

Elenchi personalizzati e abbinamenti Potremmo condividere o rendere disponibili a terzi le informazioni contenute negli elenchi dei clienti (come il tuo nome, l’indirizzo e-mail e altre informazioni di contatto) al fine di personalizzare meglio gli annunci pubblicitari e i contenuti a te destinati su siti web, piattaforme e servizi di terze parti.

LOVOO si basa sulla base giuridica del “consenso”, ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 del GDPR e dell’art. 3, comma 1 della nFADP.

Ricerca e sondaggi. Per condurre sondaggi e questionari, ad esempio nell’ambito di ricerche di mercato, per valutare la soddisfazione degli utenti o per altri scopi simili.

LOVOO si basa sulla base giuridica del “consenso”, ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 del GDPR e dell’art. 31, comma 1, della nFADP.

Partecipazione alla ricerca sugli utenti. Potremmo invitarti a partecipare a interviste con gli utenti, test di usabilità, focus group o altre attività di ricerca qualitativa volte a migliorare i nostri Servizi.

La partecipazione è sempre volontaria.

A seconda della tipologia della ricerca, potremmo trattare:

Contact information

Informazioni relative all’account

Registrazioni audio o video

Registrazioni dello schermo

Trascrizione delle interviste

Feedback e informazioni qualitative

Qualora le interviste venissero registrate, ve lo comunicheremo in anticipo. Le registrazioni verranno effettuate solo previo vostro esplicito consenso.

LOVOO si basa sulla base giuridica del “consenso”, ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 del GDPR e dell’art. 31, comma 1 della nFADP. LOVOO si basa sull’art. 9, comma 2, lett. a) del GDPR qualora, durante il colloquio, vengano comunicate volontariamente categorie particolari di dati.

Puoi revocare il tuo consenso in qualsiasi momento.

Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.

Monitoraggio e cookie. Per informazioni dettagliate, consultare la sezione 6. Ciò include l’accesso e la memorizzazione di informazioni sul dispositivo dell’utente.

LOVOO si basa sulla base giuridica del “consenso”, ai sensi dell’art. 6, comma 1, lett. a), e dell’art. 7 del GDPR, nonché dell’art. 5, comma 3, della Direttiva ePrivacy e dell’art. 31, comma 1, della nFADP, qualora ciò non sia strettamente necessario per la fornitura dei nostri servizi.

Planning and Managing Events. For event planning and other management-related purposes, such as event registration and attendance, connecting you with other event attendees and LOVOO users, and contacting you about relevant events, presentations, and our Services. We may also use personal information for purposes of facilitating special events, sweepstakes, contests, and promotions, which may have their own specific rules to participate.

LOVOO si basa sulla base giuridica del “consenso” ai sensi dell’art. 6, comma 1, lett. a), dell’art. 7 del GDPR e dell’art. 31, comma 1, della nFADP.

Security and Protection of Rights. To protect the Services and our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities and access, and other misuse of our Site, including where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third-party, or violations of our Terms and Conditions.

LOVOO si basa sulla base giuridica degli “interessi legittimi”, ai sensi dell’art. 6, comma 1, lett. f del GDPR e dell’art. 31, comma 1 della nFADP. L’interesse legittimo di LOVOO e degli utenti di LOVOO è quello di garantire che il servizio LOVOO non venga utilizzato in modo improprio per atti contrattuali e/o illegali da parte di terzi. Il nostro interesse legittimo consiste inoltre nella protezione dei nostri sistemi di sicurezza informatica di LOVOO e, di conseguenza, nella tutela dei dati personali degli utenti di LOVOO. Per quanto riguarda l’orientamento sessuale, LOVOO si basa inoltre sulla base giuridica relativa all’accertamento, all’esercizio o alla difesa di un diritto in sede giudiziaria, ai sensi dell’art. 9, comma 2, lett. f del GDPR.

LOVOO si basa sulla base giuridica dell’«esecuzione di un contratto», ai sensi dell’art. 6, comma 1, lett. b del GDPR e dell’art. 31, comma 2, lett. b della nuova LPD, avvalendosi delle misure di individuazione delle frodi messe in atto dai fornitori di servizi di pagamento come requisito per la stipula di contratti a pagamento (ad es. l’acquisto di un abbonamento premium)

Prevenzione delle frodi e individuazione degli abusi. Adottiamo misure automatizzate e manuali per individuare comportamenti fraudolenti, tra cui l’uso improprio di beni virtuali, la manipolazione dei sistemi di ricompensa o le frodi nei pagamenti.

This may involve

Transaction monitoring

Pattern recognition

Device and account linkage analysis

Such measures are necessary to protect our users and our Service.

LOVOO relies on the legal basis “legitimate interests”, Art. 6.1 lit. f GDPR and 31.1 nFDAP. Our legitimate interest lies in ensuring the security and integrity of our Service, preventing financial loss, protection users against fraudulent or abusive conduct, and maintaining a fair and trustworthy platform environment.

The measures do not constitute automated decision-making within the meaning of Art. 22 GDPR.

Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including statutory retention obligations or as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

LOVOO relies on the legal basis of (i) “compliance with legal obligations”, Art. 6.1 lit. c GDPR as well as Art. 31.1 lit. a nFADP, if this obligation stems from EU or EU Member State law, or (ii) “legitimate interest”, Art. 6.1 lit. f GDPR as well as Art. 31.1 nFADP, if this obligation stems from other jurisdictions. Where legitimate interests are relevant, LOVOO pursues its interests in complying with the legal obligations to which LOVOO is subject. With respect to sexual orientation, LOVOO additionally relies on the legal basis “establishment, exercise or defence of legal claims”, Art. 9.2 lit. f GDPR.

Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.

LOVOO relies on the legal basis “legitimate interests”, Art. 6.1 lit. f GDPR and Art. 31.1 nFADP. The legitimate interest of LOVOO is to safeguard business operations and to regularly check whether reporting and compliance obligations are fulfilled.

General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.

LOVOO si basa sulla base giuridica del “legittimo interesse”, ai sensi dell’art. 6, comma 1, lett. f del GDPR e dell’art. 31, comma 1 della nFADP. In tale contesto, LOVOO ha interesse a divulgare e trattare in altro modo le informazioni relative ai propri beni e alle proprie attività a potenziali acquirenti o cessionari e ai loro consulenti esterni, al fine di agevolare la vendita di tali beni e/o attività.

The purposes pursued by us in connection with the use of cookies and similar technologies, particularly concerning targeting and analytics are described in Section 6. Cookies, Targeting, and Analytics.

When the legal basis for processing is your consent, you are entitled to withdraw your consent at any time. However, this withdrawal will not affect the lawfulness of any processing carried out on the basis of your consent before your withdrawal. If the legal basis is a legitimate interest, you are also entitled, in general, to object to the processing of your personal data, at any time, for reasons arising from your specific situation. Further, you have the right to object at any time to processing of your personal data for direct marketing purposes. Article 21 GDPR applies in this respect.

You can object to our use of your email address for promotional purposes or personal guidance, upon registration or later at any time.

4. Disclosures of Personal Information

We may disclose the personal information we collect for the purposes described above, to provide you our Services, to respond to and fulfill your requests, as otherwise directed or consented to by you, and with the following recipients:

Brands, Affiliates, and Subsidiaries. We may disclose the personal information we collect with our brands, corporate affiliates, and subsidiaries.

Business Partners. In some circumstances, LOVOO may partner with other businesses to offer its Services, including to facilitate certain programs or special offerings, and we may disclose personal information to those business partners.

Vendors and Services Providers. We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and marketing research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal counsel.

Other LOVOO Users. With other users of the Services in the context of specific features that are social in nature. For example, if you invite others to use our Services, or if you submit or make available information through our public-facing, interactive features, community forums, or discussion blogs, including when you post reviews or testimonials, certain personal information, may be available to, and searchable by, other users of the Services.

Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, and activities and usage information, to third-party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.

Per una panoramica dettagliata dei destinatari specifici, ti invitiamo a consultare la nostra Piattaforma di gestione del consenso in fondo a questa pagina oppure, se stai utilizzando l’app, puoi trovarla nelle impostazioni dell’app.

We may also disclose your personal information in the following circumstances:

In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.

Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. In addition, and if applicable, we may disclose the names of sweepstakes and contests winners in accordance with applicable law.

Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and Conditions. We may also disclose personal information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.

Other Disclosures. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise authorized or required by law.

Notwithstanding anything else described in this Policy, we may use and disclose aggregated, deidentified, and other non-identifiable data related to our business and the Services for quality control, analytics, research, development, and other purposes. Where we use, disclose or process deidentified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain and use the information in deidentified form and not to attempt to reidentify the information, except in order to determine whether our deidentification processes are reasonable and adequate pursuant to applicable privacy laws.

5. Transfers of personal data in the context of countries located outside the EEA/CH

I destinatari dei dati personali potrebbero trovarsi al di fuori dello Spazio economico europeo o della Svizzera. Qualora i dati personali vengano trasferiti a tali destinatari, in particolare a quelli situati negli Stati Uniti, provvederemo, come previsto dalla legge, a garantire che i diritti alla privacy dell’utente siano adeguatamente tutelati. Ciò sarà garantito in quanto la Commissione europea ha stabilito che il paese verso cui vengono trasferiti i dati personali assicura un livello adeguato di protezione (art. 45 del GDPR) oppure il trasferimento è soggetto a garanzie adeguate (ad es. clausole standard di protezione dei dati dell’Unione europea concordate con il destinatario) (art. 46 del GDPR) Inoltre, intendiamo, ove necessario, concordare misure aggiuntive con i destinatari per garantire un livello adeguato di protezione dei dati. Si veda anche l’art. 16 f. nFADP in merito alla comunicazione di dati personali al di fuori della Svizzera.

Copies of appropriate safeguards (to the extent we rely on such) and a list of recipients located outside the EEA/Switzerland can be requested under datenschutz@lovoo.com. Please note that such copy may be redacted to the extent necessary to protect business secrets or other confidential information.

6. Cookies, Targeting, and Analytics

We and our third-party service providers use cookies, pixels, local storage objects, log files, and other tracking mechanisms to automatically collect browsing, activity, device, and other similar information within our Services. We use this information to analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize and improve the performance of our Services, as well as for marketing and analytics purposes, and to personalize content in our Services. Depending on your location, most of this will only take place if you have provided your consent using our CMP which you can find in your app settings to manage your consent / preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services, please see Section 7. Your Privacy Choices below. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device.

Cookies. “Cookies” are small text files stored on a user’s device (such as a computer or smartphone) by a website they visit. Cookies are created by the website’s server and sent to the user’s browser, where it is stored for future reference. Some cookies allow us to make it easier for you to navigate our Services, while others are used, for example, to enable a faster log-in process, support the security and performance of the Services, or allow us to track aggregate and statistical information about user activity within the Services.

Pixel Tags. Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of users, and help us manage content and compile usage statistics. We may also use these in our emails to let us know when they have been opened or forwarded, so we can track response rates and gauge the effectiveness of our communications.

Log Files. We may collect certain activity information from log files. Log file information is automatically collected when you access our Sites. We record certain information from these log files, including web requests, IP address, browser type and version, language information, referring and exiting URLs, links clicked, pages viewed and other similar information.

Third-Party Analytics. We may use automated devices, applications, and tools, such as Google Analytics, which are operated by third-party companies, to evaluate usage of our Services. These third-party companies may use cookies, pixels, and other tracking technologies to collect usage data about our Services and provide us with reports and metrics that help us evaluate usage of our Services and enhance performance and user experiences. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. A list of the third parties engaged by us in this respect can be found in our CMP which you can find in your app settings.

Third-Party Advertising. We work with third-party ad networks, marketing partners, mobile ad networks, and others (“third-party ad companies”) to personalize content and display advertising within our Services, as well as to manage our advertising on third-party websites. We and these third-party ad companies may use cookies, pixels tags, SDKs (software development kits), and other tools to collect browsing and activity information within our Services (as well as on third-party sites and services), as well as IP address, unique ID, cookie and advertising IDs, and other online identifiers. We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and on third-party sites, and to evaluate the success of such ads and content. A list of the third-party ad companies can be found in our CMP which you can find in your app settings.

Cross-Device Use. We and our third-party service providers may use the information we collect about you (whether directly from our Sites or Mobile Apps, through your device(s), or from third party sources) to help us and our third-party service providers identify other devices you use (e.g., a mobile phone, tablet, other computer, etc.). We and our third-party service providers may also use the cross-device use and other information we learn about you to serve targeted advertising or personalize content within our Services.

Custom Lists and Matching. We may share or make available certain customer list information (such as your name, email address and other contact information) with third parties so that we can better target ads and content to you across third-party websites, platforms and services. In some cases, these third parties may help us to enhance our customer lists with additional demographic or other similar information so we can better target our advertising and marketing campaigns.

7. Your Privacy Choices

Managing Your Preferences. We make available several ways for you to manage your preferences and privacy choices, as described below:

Account and Profile. You can review and update some of the personal information we maintain about you by logging into your account and updating your account and profile information.

Marketing Communications. We may send periodic promotional emails, content, or other similar communications to you. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account and profile settings.

Push Notifications. You can manage the type of push notifications you receive from us by adjusting your mobile device settings or by modifying the settings within our Mobile Apps. These are messages that we send you in the course of fulfilling the contract, as well as promotional information.

Cookie and Tracking Preferences/Targeted Advertising/Analytics. We also make available several ways for you to manage your preferences regarding cookies, targeted advertising, analytics, and other similar tracking mechanisms within our Services. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device. Further, opting out of cookies and advertising does not mean that you will no longer receive advertising content from us, and you may continue to receive generic or “contextual” ads from us.

Piattaforma di gestione del consenso (CMP). Per impedire ai cookie o ad altri meccanismi di tracciamento non strettamente necessari di tracciare la propria attività sui nostri Siti o sulle nostre App mobili, l’utente può utilizzare la piattaforma di gestione del consenso, la quale viene visualizzata prima che vengano utilizzati i cookie e i meccanismi di tracciamento. È possibile revocare il consenso concesso in qualsiasi momento con effetto futuro. Per informazioni più dettagliate consultare la Sezione 15. Informazioni aggiuntive sulla privacy valide per alcune giurisdizioni, che comprendono informazioni aggiuntive sui diritti di privacy per i residenti di determinate giurisdizioni.

Cookie Settings. To prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. You can also delete cookies. The “Help” portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Site, but some features may not function.

Browser Signals. To the extent required by applicable law, if our Sites detect that your browser is transmitting an opt-out preference signal, such as a “global privacy control” (or GPC) signal, we will apply that signal to opt that particular browser on your device out of targeting cookies on our Sites. If you come to our Sites from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well.

Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. For more information and assistance related to web tracking mechanisms, visit www.YourOnlineChoices.com.

Residents of certain jurisdictions may have additional rights to their personal information, as set forth below in Section 15. Additional Privacy Information for Certain Jurisdictions.

8. Storage Period of Personal Information

We store your personal information for as long as it is necessary to pursue the purposes mentioned in Section 3 Purposes for Collection and Processing and Section 6 Cookies, Targeting, and Analytics or for as long as we have a legitimate interest in continued storage. In all other cases, we delete your personal information with the exception of information that we must continue to store in order to comply with statutory retention periods (e.g., resulting from tax or commercial law, such as concerning invoices). We restrict the processing of personal information that is only kept due to a retention obligation.

Information on the storage duration of cookies and other tracking mechanisms can be found in our CMP which you can find in your app settings.

9. External Links and Features

Our Services may contain links to third-party websites or features or provide certain third-party connections or integrated services. Any access to and use of such linked websites or features is not governed by this Policy, but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third parties, including their collection, use, and disclosure of your personal information. You should review the privacy policies and terms for any third parties before proceeding to those websites or using those features.

10. User Generated Content

We may offer public-facing interactive features, community forums, or discussion blogs in connection with our Services that enable you to share information about the Services, or other issues of interest (e.g., reviews, testimonials, and questions). You should be aware that any communications you submit or post to any such interactive features on the Services may be viewable and searchable by others, including LOVOO users and the public. By submitting or posting to such public-facing, interactive features you acknowledge that you have no expectation of privacy or confidentiality in the content you submit for such features, whether or not it contains personal information about you.

11. Security

We have implemented reasonable precautions aimed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

12. Children’s Privacy

Our Services are not designed for children, and we do not knowingly collect personal information from children under the age of eighteen (18). If we learn that personal information has been collected on the Services from persons under the age of 18, then we will take the appropriate steps to delete this information. If you are a parent or legal guardian and you believe we have collected your child’s information in violation of applicable law, please contact us using the contact information below.

13. Changes to this Policy

This Policy is current as of the date set forth above. We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile Apps, or within the Services.

14. Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may email us at datenschutz@lovoo.com or contact us at:

PE Digital GmbH

Speersort 10

20095 Hamburg

You can reach our EU data protection officer at datenschutz@lovoo.com.

Our Swiss representative´s details pursuant to Art. 14 nFADP are set out in Section 15.C. Additional Information for Residents of Switzerland.

15. Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

If you are a resident of the European Union, you have the following rights under GDPR provided that the legal requirements therein are met:

Right of access – You may request information about the processing of your personal data and a copy of the personal data undergoing processing insofar as such copy does not adversely affect the rights and freedoms of others and no other exception applies.

Right to rectification – You may request correction of your personal data that is inaccurate and/or completion of such data which is incomplete.

Right to erasure – You may request deletion of your personal data, in particular where

the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed,

you have withdrawn your consent on which the processing was based and there is no other legal basis for the processing,

you objected to the processing which is based on the legal basis “legitimate interests” and there are no overriding legitimate grounds for the processing or you objected to the processing for direct marketing purposes,

your personal data has been unlawfully processed or

your personal data has to be erased for compliance with a legal obligation to which we are subject.

The right to erasure, however, does not apply in particular where the processing of your personal data is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.

Right to restriction of processing – You may request restriction of processing

for the period in which we verify the accuracy of your personal data if you contested the accuracy of the personal data,

where the processing is unlawful and you request restriction of processing instead of erasure of the data,

where we no longer need the personal data, but you require the data for the establishment, exercise, or defence of legal claims, or

if you objected to processing which is based on the legal basis “legitimate interests” until it has been verified whether our legitimate grounds override your interests, rights, and freedoms.

Right to data portability – You may request to receive your personal data, which you have provided to us, in a structured, commonly used machine-readable format and transmit those data to another controller without hindrance from us, where the processing is based on consent or the performance of a contract and the processing is carried out by automated means; in these cases, you may also request to have the personal data transmitted directly to another controller where this is technically feasible.

Furthermore, you have the following rights:

Right to withdraw consent – You may withdraw your consent at any time for the future where processing is based on your consent, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to object – You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on our or a third party’s legitimate interest (Art. 6 (1) (f) GDPR). We then will no longer process your personal data for the purpose to which you have objected, unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

Further, you have the right to object at any time to processing of your personal data for direct marketing purposes. Where you object to processing for direct marketing purposes, we will process your personal data no longer for such purposes.

Right to lodge a complaint – You may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of an alleged infringement if you consider that the processing of your personal data infringes the GDPR.

The data protection authority competent for us is:

Free and Hanseatic City of Hamburg, The Hamburg Commissioner for Data Protection and Freedom of Information, Ludwig-Erhard-Str. 22, 20459 Hamburg, email: mailbox@datenschutz.hamburg.de

B. Swiss Data Protection Law

Your right of access – You have the right to ask us for copies of your personal data. This right always applies but there are some exemptions to its application, which means you may not always receive all the information you have requested. When you request data, this is known as making a data subject access request (DSAR).

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances. We have the right to refuse to comply with a request for erasure if we are processing the personal data for one of the following reasons:

To exercise the right of freedom of expression and information.

To comply with a legal obligation.

To perform a task in the public interest or exercise official authority.

For archiving purposes in the public interest, scientific research, historical research or statistical purposes.

For the exercise or defence of legal claims.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances. In such case, we will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

The accuracy of the personal data is contested.

Processing of the personal data is unlawful.

We no longer need the personal data for processing, but the personal data is required for part of a legal process.

The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

Your right to object to processing – You have the right to object to processing in certain circumstances. You can also object if the processing is for a task carried out in the public interest, the exercise of official authority vested in us, or our legitimate interests (or those of a third party).

Your right to object to direct marketing – You can also object at any time to the processing of your personal data for advertising purposes (“advertising objection”). Please take into account that, for organizational reasons, there may be an overlap between your revocation and the use of your data in the context of an already ongoing campaign.

Your right to data portability – This right only applies if we are processing information based on your consent or for the performance of a contract and the processing is automated.

If you would like to exercise any of your rights, please use the information under Contact Us. Please also ensure that when you do so, you provide sufficient information to enable us to clearly identify you.

Contact information

If you would like to exercise any of your rights or have any questions regarding our use of your personal data, please use the information under Contact Us. Please also ensure that when you do so, you provide sufficient information to enable us to clearly identify you.

Note that we have appointed a Swiss to Art. 14 nFADP: Treforma AG c/o MLL Legal; Grabenstrasse 25; 6340 Baar; Switzerland; pedigital@mll-gdpr.com

Transfers of personal information outside of Switzerland

For details on the protection and safeguards applied to your personal data when it is transferred outside of Switzerland, please see Section 5 Transfers of personal data in the context of countries located outside the EEA/CH, above.

Right to lodge a complaint with a supervisory authority

You have the right to file a complaint with a data protection authority.

You contact the competent data protection supervisory authority in Switzerland. This is the:

Federal Data Protection and Information Commissioner (FDPIC).

You are welcome to contact them at:

https://www.edoeb.admin.ch/de/muster-beschwerdeformular-swiss-us-dpf

II. Privacy Policy for users having their residence outside of the European Economic Union, Switzerland and United Kingdom

LOVOO (“LOVOO“,” “we,” “our,” or “us“) values your privacy. LOVOO is operated by PE Digital GmbH. This Privacy Policy (“Policy“) describes how LOVOO collects, uses, discloses, and otherwise processes personal information described in this Policy, as well as the rights and choices you have regarding such personal information.

For additional information about the privacy choices you have regarding your personal information, please review Section 6. Your Privacy Choices, as well as Section 13. Additional Privacy Information for Certain Jurisdictions, which includes additional information about privacy rights for residents of certain jurisdictions. If you are a resident of California, please refer to Section 13.B. Additional Information for California Residents for information about the categories of personal information we collect and your rights under California privacy laws.

Your use of our Services is subject to our Terms and Conditions, including their applicable terms governing limitations on damages and the resolution of disputes.

1. Scope

Except as otherwise described below, this Policy applies to the personal information LOVOO collects and processes related to: visitors of our website where this Policy is posted, including any of our websites that link to or post this Policy (the “Sites“); individuals who download and use our mobile applications (“Mobile Apps“); individuals who register for or participate in our events, surveys, research, promotions, and sweepstakes conducted by us; current, former, and prospective customers, vendors and service providers, and business partners; and individuals who communicate or otherwise interact or engage with us or the services available through our Sites, Mobile Apps, or other online services (collectively referred to as the “Services“).

2. Personal Information Collected

As further described below, we may collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.

Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, and gender, the gender you are interested in, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.

Purchases, Payments, and Rewards. When you make a purchase or payment through our Services, we may collect information such as payment type, payment card details, billing, shipping address, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.

User generated content. When you use the LIVE Feature of LOVOO, we may collect information such as live.stream data including image, username, number of viewers, tags, description, generated content via live stream or chat messages, information related to virtual gifts such as account balance and transaction data, information related to talent and VIP management (including profile information on social media) and information related to content moderation of livestreams .

Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other LOVOO users, including if you sign up for our mailing lists, complete forms on our Sites or Mobile Apps, interact with our social media pages, post a review or testimonial, submit content in any online discussion groups, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with LOVOO, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.

Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.

Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

Events and Registration Details. We may also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.

Preferences and Other Requests. We also may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.

Business Development Information. To assess and pursue potential business opportunities, we may collect and receive personal information about current, former, and prospective customers, vendors and service providers, business partners, including contact information and other similar identifiers, company and professional information, and communications records.

Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third party sources, such as from business partners, customers and other LOVOO users, data analytics and marketing providers, operating systems and social media platforms, public databases, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, contact details, and other similar information from business partners and vendors and service providers for purposes of providing our Services. In addition, we may collect the following information from third-party sources:

Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.

Referral Information. We may offer you the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about you, including from other current or prospective LOVOO users and customers who similarly engage in these activities.

Lead and Prospect Information. We may receive lead and prospect information from third parties about prospective customers that may be interested in our Services. We may also engage with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers for purposes of reaching new customers, or from business partners, vendors and service providers for purposes of providing our Services.

Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID such as device ID and advertising IDs, Internet service provider, referring and exiting URLs, clickstream data, operating system, language, and similar device and browsing information.

Attività e utilizzo. Potremmo inoltre raccogliere informazioni relative all’utilizzo dei Servizi da parte dell’utente, quali i link cliccati, le ricerche effettuate, le funzionalità utilizzate, i contenuti visualizzati, il tempo trascorso all’interno dei Servizi, le interazioni dell’utente con noi e con altri utenti all’interno dei Servizi, nonché altre informazioni simili relative alle attività e all’utilizzo.

Informazioni sulla posizione. Potremmo inoltre raccogliere o ricavare informazioni generali sulla tua posizione, ad esempio tramite il tuo indirizzo IP.

For more information about our use of cookies and other similar technologies, please see Section 5. Cookies, Targeting, and Analytics below.

3. Finalità della raccolta e del trattamento dei dati

Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:

Services and Support. To provide and operate our Services, manage your account, communicate with you about your use of the Services, provide troubleshooting, technical support, or for similar support purposes, and to respond to your inquiries, fulfill your requests, facilitate payment processing, and to otherwise run our day-to-day operations.

Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate and improve the Site, our Services, and business operations, including to develop our Services and its features, and for internal quality control and training purposes.

Communication. To respond to your questions, send you requested materials and newsletters, as well as information and materials regarding our Services and offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.

Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including information about LOVOO events, webinars, presentations, sales, deals, discounts, and new offerings, as well as any other information that you sign up to receive.

Ricerca e sondaggi. Per condurre sondaggi e questionari, ad esempio nell’ambito di ricerche di mercato, per valutare la soddisfazione degli utenti o per altri scopi simili.

Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.

Planning and Managing Events. For event planning and other management-related purposes, such as event registration and attendance, connecting you with other event attendees and LOVOO users, and contacting you about relevant events, presentations, and our Services. We may also use personal information for purposes of facilitating special events, sweepstakes, contests, and promotions, which may have their own specific rules to participate.

Security and Protection of Rights. To protect the Services and our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities and access, and other misuse of our Site, including where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions.

Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.

General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.

4. Disclosures of Personal Information

Brands, Affiliates, and Subsidiaries. We may disclose the personal information we collect with our brands, corporate affiliates, and subsidiaries.

Business Partners. In some circumstances, LOVOO may partner with other businesses to offer its Services, including to facilitate certain programs or special offerings, and we may disclose personal information to those business partners.

Vendors and Services Providers. We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and marketing research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal counsel.

Other LOVOO Users. With other users of the Services in the context of specific features that are social in nature. For example, if you invite others to use our Services, or if you submit or make available information through our public-facing, interactive features, community forums, or discussion blogs, including when you post reviews or testimonials, certain personal information, may be available to, and searchable by, other users of the Services.

Third Party Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, and activities and usage information, to third party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.

We may also disclose your personal information in the following circumstances:

In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.

Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. In addition, and if applicable, we may disclose the names of sweepstakes and contests winners in accordance with applicable law.

Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and Conditions. We may also disclose personal information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.

Other Disclosures. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise authorized or required by law.

5. Cookies, Targeting, and Analytics

We and our third-party service providers use cookies, pixels, local storage objects, log files, and other mechanisms to automatically collect browsing, activity, device, and other similar information within our Services. We use this information to, for example, analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize and improve the performance of our Services, as well as for marketing and analytics purposes, and to personalize content in our Services. To manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services, please see Section 6. Your Privacy Choices below.

Cookie. I “cookie” sono piccoli file di testo salvati sul dispositivo dell’utente (ad esempio computer o smartphone) da un sito web che l’utente ha visitato. I cookie sono creati dal server del sito web e inviati al browser dell’utente, dove vengono salvati per riferimenti futuri. Alcuni cookie consentono di rendere più semplice per l’utente la navigazione nei nostri Servizi, mentre altri sono utilizzati per velocizzare la procedura di login, per supportare la sicurezza e le prestazioni dei Servizi, o per consentirci di monitorare informazioni aggregate e statistiche relative all’attività dell’utente all’interno dei Servizi.

Analisi di terze parti. Possiamo utilizzare dispositivi, applicazioni e strumenti automatici, come Google Analytics, gestiti da società terze, per valutare l’utilizzo dei nostri Servizi. Queste società terze possono utilizzare cookie, pixel e altre tecnologie di tracciamento per raccogliere dati sull’utilizzo dei nostri Servizi e fornirci report e metriche per aiutarci a valutare l’utilizzo dei nostri Servizi e a migliorare le prestazioni e le esperienze degli utenti.

Per maggiori informazioni sulle pratiche di Google in materia di privacy, consultare l’Informativa sulla privacy di Google all’indirizzo https://www.google.com/policies/privacy/partners/. Per impedire l’utilizzo dei propri dati da parte di Google Analytics, è inoltre possibile scaricare il componente aggiuntivo del browser per la disattivazione di Google Analytics all’indirizzo https://tools.google.com/dlpage/gaoptout.

Pubblicità di terze parti. Collaboriamo con network pubblicitari, analitiche, partner di marketing, network pubblicitari per dispositivi mobili e altri (“società pubblicitarie terze”) per personalizzare i contenuti e mostrare annunci pubblicitari all’interno dei nostri Servizi, ma anche per gestire i nostri annunci pubblicitari su siti web terzi. Noi e queste società pubblicitarie terze possiamo utilizzare cookie, tag di pixel, SDK, e altri strumenti per raccogliere informazioni su navigazione e attività all’interno dei nostri Servizi (nonché su siti e servizi di terze parti), oltre a indirizzo IP, ID univoco, ID cookie e annunci e altri identificatori online. Noi e le società pubblicitarie terze utilizziamo queste informazioni per fornire all’utente annunci pubblicitari e contenuti più pertinenti all’interno dei nostri Servizi e sui siti web di terze parti, e per valutare il successo di tali annunci pubblicitari e contenuti.

Uso del cross-device. Noi e i nostri prestatori di servizi terzi possiamo utilizzare le informazioni che raccogliamo sull’utente (sia direttamente dai nostri Siti e dalle nostre App mobili, sia attraverso il/i dispositivo/i dell’utente, sia da fonti terze) per consentire a noi e ai nostri prestatori di servizi terzi di identificare gli altri dispositivi utilizzati dall’utente (ad es. smartphone, tablet, altro computer, ecc.). Noi e i nostri prestatori di servizi terzi possiamo inoltre avvalerci dell’uso del cross-device e di altre informazioni che apprendiamo sull’utente per proporre pubblicità mirata o personalizzare i contenuti all’interno dei nostri Servizi. Per disattivare gli annunci pubblicitari cross-device, l’utente può seguire le istruzioni riportate di seguito. Si prega di considerare che la disattivazione di tali cookie pubblicitari mirati sarà specifica per il browser web, l’app o il dispositivo dal quale si accede alla disattivazione. Se si usano più dispositivi o browser web, sarà necessario disattivare i cookie su qualsiasi browser o dispositivo utilizzato.

Elenchi personalizzati e matching. Possiamo condividere o rendere disponibili alcune informazioni dell’elenco clienti (come nome, indirizzo e-mail e altre informazioni di contatto) a terze parti, in modo da indirizzare all’utente in modo ottimale pubblicità e contenuti su siti web, piattaforme e servizi di terzi. In alcuni casi, queste terze parti possono aiutarci a arricchire i nostri elenchi clienti con ulteriori informazioni demografiche o altre informazioni simili, in modo da permetterci di indirizzare meglio le nostre campagne pubblicitarie e di marketing.

6. Your Privacy Choices

Managing Your Preferences. We make available several ways for you to manage your preferences and privacy choices, as described below:

Account and Profile. You can review and update some of the personal information we maintain about you by logging into your account and updating your account and profile information.

Marketing Communications. We may send periodic promotional emails, content, or other similar communications to you. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account and profile settings.

Push Notifications. You can manage the type of push notifications you receive from us by adjusting your mobile device settings or by modifying the settings within our Mobile Apps.

Cookie Preferences/Targeted Advertising. We also make available several ways for you to manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device. Further, opting out of cookies and advertising does not mean that you will no longer receive advertising content from us, and you may continue to receive generic or “contextual” ads from us.

Cookie Settings. To prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. You can also delete cookies. The “Help” portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Site, but some features may not function.

Browser Signals. To the extent required by applicable law, if our Sites detect that your browser is transmitting an opt-out preference signal, such as a “global privacy control” (or GPC) signal, we will apply that signal to opt that particular browser on your device out of targeting cookies on our Sites. If you come to our Sites from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well.

Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. For more information and to opt out of receiving targeted ads from participating third-party ad networks go to:

U.S. Users: aboutads.info/choices (Digital Advertising Alliance) (You can also download the DAA AppChoices tool in order to help control interest-based advertising on Mobile Apps on your mobile device).

Residents of certain jurisdictions may have additional rights to their personal information, as set forth below in Section 13. Additional Privacy Information for Certain Jurisdictions.

7. External Links and Features

8. User Generated Content

9. Security

10. Children’s Privacy

I nostri Servizi non sono concepiti per i minori e non raccogliamo consapevolmente informazioni personali da minori di diciotto (18) anni. Se veniamo a conoscenza del fatto che sui Servizi sono state raccolte informazioni personali appartenenti a persone di età inferiore a 18 anni, adotteremo le misure adeguate per cancellare tali informazioni. Se in qualità di genitore o tutore legale si ritiene che siano state raccolte informazioni sul proprio figlio in violazione della legge applicabile, si prega di prendere contatto con noi tramite le informazioni di contatto riportate di seguito.

11. Changes to this Policy

This Policy is current as of the date set forth above. We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will notify endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile Apps, or within the Services.

12. Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may email us at datenschutz@lovoo.com  or contact us at:

PE Digital GmbH
Speersort 10
20095 Amburgo

13. Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

A. U.S. State Privacy Laws

If you are a resident of California, please review Section 13.B, Additional Information for California Residents below for a description of your rights pursuant to California privacy laws.

I residenti di alcuni Stati degli USA potrebbero godere di ulteriori diritti ai sensi delle leggi sulla privacy applicabili, salvo l’applicazione di alcune restrizioni; tali diritti possono riguardare:

Accesso. La conferma che stiamo trattando o meno le loro informazioni personali e ottenere una copia delle loro informazioni personali in un formato portatile e, nella misura in cui sia tecnicamente possibile, facilmente utilizzabile.

Cancellazione. La cancellazione delle loro informazioni personali fornite o ottenute da noi.

Correction. The right to correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of the personal information.

Opt–Out. To opt out of certain types of processing, including:

disattivazione della “vendita” delle loro informazioni personali;

disattivazione della pubblicità mirata da parte nostra, e

disattivazione di qualsiasi trattamento delle informazioni personali ai fini dell’adozione di decisioni che producano effetti legali o di analoga rilevanza.

Puoi inviare una richiesta per esercitare la maggior parte dei tuoi diritti in materia di privacy previsti dalle leggi statunitensi sulla protezione dei dati contattandoci all’indirizzo datenschutz@lovoo.com. Per disattivare la vendita dei dati e la pubblicità mirata da parte nostra, puoi modificare le impostazioni dei cookie oppure scaricare un segnale di preferenza di opt-out, come il “controllo globale della privacy” (GPC). Consulta  Sezione 6. Le tue scelte sulla privacy sopra per ulteriori dettagli sulle opzioni di privacy che offriamo e su come utilizzarle.

Risponderemo alle richieste dell’utente come richiesto dalle leggi sulla privacy degli Stati Uniti. Quando l’utente presenta una richiesta, adotteremo misure per verificare la sua identità e la sua richiesta, confrontando le informazioni fornite dall’utente con le informazioni presenti nei nostri archivi. In alcuni casi potremmo richiedere informazioni aggiuntive per verificare l’identità dell’utente o, se necessario, per elaborare la sua richiesta. Se non siamo in grado di verificare l’identità dell’utente dopo un tentativo in buona fede, possiamo rifiutare la richiesta, spiegando in tal caso le ragioni del rifiuto. Nel caso in cui la richiesta venga rifiutata, l’utente può impugnare la nostra decisione inviandoci un’e-mail.

Nella misura richiesta dalle leggi sulla privacy degli Stati Uniti, l’utente può inoltre designare una persona come agente autorizzato a presentare richieste e ad agire per proprio conto. Gli agenti autorizzati dovranno fornire una prova della loro autorizzazione nella loro prima comunicazione con noi e noi potremmo inoltre richiedere al consumatore interessato di verificare direttamente la sua identità e l’autorità dell’agente autorizzato.

B. Informazioni aggiuntive per i residenti in California

Questa sezione della presente Informativa fornisce informazioni aggiuntive per i residenti in California e descrive le nostre pratiche informative ai sensi delle leggi sulla privacy vigenti in California, compreso il California Consumer Privacy Act (“CCPA“). Nel caso in cui l’utente sia residente in California e noi raccogliamo “informazioni personali” soggette al CCPA, vale quanto segue. Questa sezione non riguarda o non si applica alla gestione da parte nostra di informazioni di pubblico dominio o di informazioni personali altrimenti dispensate ai sensi del CCPA.

Categorie di dati personali	Possiamo raccogliere tali dati personali dalle seguenti categorie di fonti:	Possiamo raccogliere tali dati personali per utilizzarli alle seguenti finalità:	Possiamo divulgare tali dati personali alle seguenti categorie di soggetti terzi:	Conserviamo i dati personali per il seguente periodo, salvo che non vengano cancellati o corretti su vostra richiesta:	Possiamo vendere o condividere i dati personali:
Identificatori (nome, alias, nome utente, indirizzo e-mail, numero di telefono, indirizzo IP, ID del dispositivo, ID pubblicitario, identificatori online)	Direttamente dagli utenti; automaticamente tramite i Servizi; fornitori di accesso tramite social network	Creazione dell’account; autenticazione; fornitura del servizio; prevenzione delle frodi; comunicazione; elaborazione dei pagamenti; analisi	Affiliati; fornitori di servizi (IT, hosting, prevenzione delle frodi, assistenza clienti); fornitori di pubblicità e analisi; autorità di regolamentazione	Durata dell’account + obblighi di conservazione previsti dalla legge; gli account inattivi vengono generalmente cancellati dopo 24 mesi	Possono essere venduti o condivisi per la pubblicità comportamentale cross-context (come definita dal CCPA)
Dati dei clienti (informazioni sul profilo, dettagli di contatto, dati demografici, credenziali dell’account, informazioni di fatturazione)	Direttamente dagli utenti; fornitori di accesso tramite social	Abbinamento; visualizzazione del profilo; funzionalità del servizio; conformità; fatturazione; prevenzione delle frodi	Affiliati; fornitori di servizi; altri utenti (nell’ambito della visibilità del profilo); autorità di regolamentazione	Durata dell’account + requisiti legali di conservazione	Non venduti né condivisi
Informazioni commerciali (cronologia degli abbonamenti, acquisti di beni virtuali, registrazioni delle transazioni, dati sui premi LIVE)	Direttamente dagli utenti; gestori dei pagamenti	Elaborazione dei pagamenti; prevenzione delle frodi; contabilità; conformità; analisi del servizio	Gestori dei pagamenti; fornitori di servizi; affiliati; autorità di regolamentazione	Durata dell’abbonamento e periodi di conservazione fiscali/contabili	Non venduti né condivisi
Informazioni sull’attività Internet o di rete (comportamento d’uso, clic, ricerche, interazioni, dati sul coinvolgimento pubblicitario)	Raccolti automaticamente tramite cookie, SDK, tecnologie di tracciamento	Ottimizzazione del servizio; analisi; personalizzazione; prevenzione delle frodi; marketing; misurazione pubblicitaria	Reti pubblicitarie; fornitori di servizi di analisi; affiliati; fornitori di servizi	Fino a 24 mesi, salvo aggregazione o anonimizzazione anticipata	Possono essere venduti o condivisi per la pubblicità comportamentale cross-context
Dati di geolocalizzazione (posizione generica tramite IP; posizione precisa previa autorizzazione)	Raccolti automaticamente; direttamente dagli utenti (se abilitati)	Abbinamento; prevenzione delle frodi; personalizzazione; conformità	Affiliati; fornitori di servizi; partner pubblicitari (ove applicabile); autorità di regolamentazione	Durata dell’account; le autorizzazioni di localizzazione possono essere revocate in qualsiasi momento	Possono essere condivisi (posizione generica); la posizione precisa non viene venduta
Informazioni audio, elettroniche e visive (foto del profilo, video in diretta, contenuti delle chat, dati relativi alla moderazione dei contenuti)	Direttamente dagli utenti	Funzionalità del servizio (funzione LIVE); moderazione dei contenuti; prevenzione delle frodi; conformità	Affiliati; fornitori di servizi; altri utenti (ove visibili pubblicamente); autorità di regolamentazione	Durata dell’account; dati di moderazione conservati per quanto necessario a fini legali o di sicurezza	Non venduti né condivisi
Caratteristiche di classificazione protette (compresi genere e fascia d’età)	Direttamente dagli utenti	Abbinamento; punteggio di compatibilità; personalizzazione del servizio	Affiliati; fornitori di servizi; altri utenti (visibilità del profilo); autorità di regolamentazione	Durata dell’account	Possono essere venduti o condivisi per pubblicità comportamentale cross-context
Informazioni personali sensibili (credenziali di accesso all’account; informazioni di pagamento; geolocalizzazione precisa; messaggi tra utenti; orientamento sessuale)	Direttamente dagli utenti; automaticamente (dati di accesso)	Fornitura dei servizi principali; prevenzione delle frodi; sicurezza; conformità; elaborazione dei pagamenti	Affiliati; fornitori di servizi; autorità di regolamentazione	Durata dell’account; conservazione prevista dalla legge, ove applicabile	Non venduti né condivisi
Informazioni biometriche (dati facciali utilizzati per la verifica dell’età o la prevenzione delle frodi, previo consenso)	Direttamente dagli utenti (previo consenso)	Verifica dell’età; rilevamento delle frodi; sicurezza dell’account	Fornitori di servizi di verifica dell’identità; fornitori di servizi	Conservati solo per il tempo necessario alla verifica o alla prevenzione delle frodi	Non venduti né condivisi
Inferenze (punteggi di compatibilità; profili comportamentali; metriche di personalizzazione)	Derivati dall’attività dell’utente e dalle informazioni del profilo	Abbinamento; personalizzazione; analisi; miglioramento del servizio	Affiliati; fornitori di servizi; fornitori di analisi	Durata dell’account	Non venduti né condivisi

The table above describes the categories of personal information we may collect and disclose, the categories of recipients, and the purposes of processing in the preceding twelve (12) months, as required under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).

We have not necessarily collected all specific pieces of information listed in the table above for any given individual.

We do not knowingly collect, sell, or share personal information of individuals under sixteen (16) years of age.

Sale and Sharing of Personal Information. LOVOO does not sell personal information in exchange for monetary consideration.

However, LOVOO may “sell” or “share” certain categories of personal information for purposes of cross-context behavioral advertising, as defined under the California Consumer Privacy Act (CCPA).

These categories include:

Identifiers

Commercial Information

Gender

Age range

Geolocation data (general location)

Internet or Network Activity Information

We may disclose these categories to advertising networks, analytics providers, and social media platforms to deliver and measure relevant advertising and to improve our marketing campaigns.

You have the right to opt out of the sale or sharing of your personal information. You can exercise this right by:

Clicking the “Do Not Sell or Share My Personal Information” link available within our Services;

Adjusting your preferences in our consent management or cookie settings; or

Enabling a recognized opt-out preference signal such as the Global Privacy Control (GPC) in your browser.

Fonti delle informazioni personali. Generalmente raccogliamo le informazioni personali dalle seguenti categorie di fonti: direttamente o indirettamente dall’utente; marchi, affiliate e controllate; partner commerciali; fornitori e prestatori di servizi; altri utenti LOVOO; siti web e servizi terzi; piattaforme di social media e siti internet di social networking; fornitori di servizi Internet; sistemi e piattaforme operative; fornitori di servizi di marketing e di analisi dei dati.

Sensitive Personal Information. California residents have the right to limit the use and disclosure of their Sensitive Personal Information if it is used to infer characteristics about them.

Sensitive Personal Information. California residents have the right to limit the use and disclosure of their Sensitive Personal Information if it is used to infer characteristics about them.

We may collect certain categories of Sensitive Personal Information, such as account login credentials, payment information, precise geolocation data (where enabled), messages exchanged between users, and information relating to a user’s sex life or sexual orientation.

Non raccogliamo, utilizziamo o divulghiamo “informazioni personali sensibili” al di là degli scopi autorizzati dal CCPA. Di conseguenza, utilizziamo e divulghiamo informazioni personali sensibili solo nella misura ragionevolmente necessaria e proporzionata: (i) per eseguire i servizi richiesti dall’utente; (ii) per contribuire a garantire la sicurezza e l’integrità, comprese le attività di prevenzione, rilevamento e indagine degli incidenti di sicurezza; (iii) per rilevare, prevenire e rispondere a comportamenti dolosi, fraudolenti, ingannevoli o illegali; (iv) per verificare o mantenere la qualità e la sicurezza dei nostri servizi; (v) per adempiere ai nostri obblighi legali; (vi) per i nostri prestatori di servizi che eseguono i servizi per conto nostro; (vii) per scopi diversi dalla deduzione di caratteristiche dell’utente.

Accordingly, no separate “Limit the Use of My Sensitive Personal Information” option is required or available.

Conservazione. Conserviamo le informazioni personali che raccogliamo solo nella misura ragionevolmente necessaria per gli scopi in precedenza descritti o altrimenti comunicati all’utente al momento della raccolta. Ad esempio, conserviamo le informazioni relative all’account dell’utente per tutto il tempo in cui l’utente ha un account attivo con noi e ulteriori informazioni necessarie per adempiere ai nostri obblighi fiscali, contabili e di tenuta dei registri, per fornire all’utente i servizi richiesti e per un ulteriore periodo di tempo necessario per proteggere, difendere o stabilire i nostri diritti, difenderci da potenziali reclami e adempiere ai nostri obblighi legali. In alcuni casi, anziché cancellare le informazioni personali dell’utente, potremmo renderle anonimi o aggregarle e utilizzarle in conformità al CCPA.

Sales and Sharing of Personal Information. The CCPA defines “sale” as disclosing or making available personal information to a third-party in exchange for monetary or other valuable consideration, and “sharing” includes disclosing or making available personal information to a third-party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation, we may “sell” or “share” the following categories of personal information: identifiers; commercial information; gender; age range; location data (no precise geolocation); and Internet and network activity information. We may disclose these categories to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising and to improve and measure our ad campaigns. We do not sell or share sensitive personal information, nor do we sell or share personal information about individuals we know are under age sixteen (16).

Diritti di privacy previsti dallo stato della California. Il CCPA garantisce ai residenti in California diritti specifici in materia di informazioni personali. Fatte salve alcune condizioni ed eccezioni, i residenti in California godono dei seguenti diritti in relazione alle loro informazioni personali:

Diritto di accesso. L’utente ha il diritto di richiedere: (i) le categorie di informazioni personali che abbiamo raccolto sull’utente; (ii) le categorie di fonti dalle quali le informazioni personali sono state raccolte; (iii) i nostri scopi aziendali o commerciali per la raccolta, la vendita o la condivisione di informazioni personali; (iv) le categorie di terzi a cui abbiamo divulgato le informazioni personali; (v) una copia delle singole informazioni personali che abbiamo raccolto sull’utente.

Diritto di cancellazione. L’utente ha il diritto di richiedere la cancellazione delle informazioni personali che abbiamo raccolto da lui/lei.

Diritto di rettifica. L’utente ha il diritto di richiedere la rettifica di inesattezze nelle proprie informazioni personali.

Diritto di disattivazione della vendita e della condivisione. L’utente ha il diritto di disattivare la “vendita e la “condivisione” delle proprie informazioni personali, in base ai termini definiti nel CCPA.

Diritto di limitazione dell’uso e della condivisione. L’utente ha il diritto di limitare l’uso e la condivisione delle proprie informazioni personali sensibili. Tuttavia, non raccogliamo, utilizziamo o divulghiamo informazioni personali sensibili al di là degli scopi autorizzati dal CCPA; pertanto tale diritto non è disponibile per i residenti in California.

Diritto alla non discriminazione. L’utente ha il diritto a non essere sottoposto/a a trattamenti discriminatori per l’esercizio di qualsiasi diritto descritto in questa sezione.

Presentazione di richieste ai sensi del CCPA. I residenti in California possono esercitare i loro diritti di privacy ai sensi del CCPA come riportato di seguito:

Diritto di accesso, cancellazione e rettifica. I residenti in California possono presentare richieste ai sensi del CCPA relative all’accesso, alla cancellazione e alla rettifica delle proprie informazioni personali contattandoci all’indirizzo datenschutz@lovoo.com.

Quando l’utente presenta una richiesta, adotteremo misure per verificare la sua identità e la sua richiesta, confrontando le informazioni fornite dall’utente con le informazioni presenti nei nostri archivi. In alcuni casi potremmo richiedere informazioni aggiuntive per verificare l’identità dell’utente o, se necessario, per elaborare la sua richiesta. Se non siamo in grado di verificare l’identità dell’utente dopo un tentativo in buona fede, possiamo rifiutare la richiesta, spiegando in tal caso le ragioni del rifiuto.

L’utente può inoltre designare una persona come agente autorizzato a presentare richieste e ad agire per proprio conto. Gli agenti autorizzati dovranno fornire una prova della loro autorizzazione nella loro prima comunicazione con noi e noi potremmo inoltre richiedere al consumatore interessato di verificare direttamente la sua identità e l’autorità dell’agente autorizzato.

Diritto di disattivazione della vendita e della condivisione. L’utente può esercitare il proprio diritto alla disattivazione della “vendita” o della “condivisione” delle proprie informazioni personali tramite il nostro gestore di preferenze dei cookie. Applicheremo la disattivazione in base alle informazioni personali presenti nei nostri archivi che siano collegati o ragionevolmente collegabili alle informazioni indicate nella richiesta. L’utente può inoltre cliccare sul link “Non vendere né condividere le mie informazioni personali” disponibile in fondo ai nostri Siti o alle nostre App mobili.

Inoltre, se rileviamo che il browser dell’utente sta trasmettendo un segnale di preferenza di disattivazione, come un segnale di “controllo globale della privacy” (GPC), applicheremo tale segnale per escludere quel particolare browser o dispositivo dell’utente dai cookie che comportano la “vendita” o la “trasmissione” delle informazioni personali dell’utente. Se l’utente accede ai nostri Siti o usa i nostri Servizi da un dispositivo diverso o da un browser diverso sullo stesso dispositivo, dovrà disattivare o utilizzare un segnale di preferenza disattivazione anche per quel browser e/o dispositivo. Maggiori informazioni sul GPC sono disponibili all’indirizzo https://globalprivacycontrol.org/.

Avviso di incentivo finanziario. In relazione ad alcuni dei nostri Servizi, LOVOO può rendere disponibili alcuni programmi o offerte e altre lotterie, concorsi o offerte promozionali simili (ciascuno definito “Programma”) che possono includere alcune offerte, premi, sconti, servizi, vantaggi e promozioni (“Ricompense e Offerte”). Questi Programmi possono essere considerati “incentivi finanziari” ai sensi del CCPA. Forniamo queste Ricompense e Offerte agli utenti partecipanti al fine di comprendere e migliorare la soddisfazione e l’esperienza della clientela e per promuovere relazioni positive con la clientela.

Come base per proporre queste Ricompense e Offerte, abbiamo valutato le informazioni personali ottenute sulla base di un calcolo ragionevole e in buona fede determinato considerando le spese relative ai Programmi. Per fare ciò, valutiamo le informazioni personali raccolte attraverso i programmi come l’equivalente di costi e spese sostenuti per fornire il programma, compresi i costi informatici, amministrativi, diretti e di terze parti, gli sconti e i costi di sviluppo del servizio.

Le informazioni personali dell’utente sono raccolte e conservate, e possono essere divulgate ai nostri partner commerciali, ai nostri fornitori e prestatori di servizi e ad altre terze parti, come descritto nella presente Informativa, anche (i) per gestire il Programma, (ii) per scopi di ricerca e analisi, (iii) per migliorare i nostri prodotti e servizi, (iv) per raggiungere meglio l’utente con offerte più pertinenti e mirate, e (v) per inviare all’utente notizie, aggiornamenti e offerte LOVOO tramite e-mail, posta e messaggi di testo (in base alle preferenze di comunicazione espresse dall’utente).

L’utente può revocare la propria partecipazione a un Programma in qualsiasi momento mettendosi in contatto con noi tramite una delle modalità descritte nella presente Informativa. Si prega di notare che la revoca della partecipazione ad un Programma da parte dell’utente (o la presentazione di una richiesta ai sensi del CCPA di cancellazione delle informazioni dell’utente in relazione al Programma) determina la fine della partecipazione a tale Programma, per cui l’utente non sarà più in grado di guadagnare, usare, accedere o riscattare Ricompense e Offerte del Programma, in base ai termini del Programma stesso.

Legge dello Stato della California Shine the Light. In base alla legge dello Stato della California Shine the Light (Cod. civile Cal. § 1798.83), i residenti in California che ci forniscono determinate informazioni personali hanno il diritto di richiedere e ottenere da noi, a titolo gratuito, informazioni sulle informazioni personali (se presenti) che abbiamo condiviso con terzi per il loro uso ai fini del marketing diretto. È possibile presentare tali richieste una volta per anno solare per ottenere informazioni riguardo qualsiasi condivisione di terzi nell’anno solare precedente. Per presentare una richiesta “Shine the Light”, l’utente può mettersi in contatto con noi tramite una delle modalità descritte nella presente Informativa. Si prega di includere nella richiesta un indirizzo attuale in California e l’attestazione di residenza in California.

Informativa sulla privacy per l’utilizzo di LOVOO

I. Privacy Policy

1. Scope

2. Personal Information Collected

3. Finalità della raccolta e del trattamento dei dati

4. Disclosures of Personal Information

5. Transfers of personal data in the context of countries located outside the EEA/CH

6. Cookies, Targeting, and Analytics

7. Your Privacy Choices

8. Storage Period of Personal Information

9. External Links and Features

10. User Generated Content

11. Security

12. Children’s Privacy

13. Changes to this Policy

14. Contact Us

15. Additional Privacy Information for Certain Jurisdictions

A. GDPR

B. Swiss Data Protection Law

II. Privacy Policy for users having their residence outside of the European Economic Union, Switzerland and United Kingdom

1. Scope

2. Personal Information Collected

3. Finalità della raccolta e del trattamento dei dati

4. Disclosures of Personal Information

5. Cookies, Targeting, and Analytics

6. Your Privacy Choices

7. External Links and Features

8. User Generated Content

9. Security

10. Children’s Privacy

11. Changes to this Policy

12. Contact Us

13. Additional Privacy Information for Certain Jurisdictions

A. U.S. State Privacy Laws

B. Informazioni aggiuntive per i residenti in California