Política de privacidad para el uso de LOVOO

Last Updated: May 26, 2026

A separate Privacy Policy applies for users having their residence outside of the European Economic Union, Switzerland and United Kingdom. You can access it further below or click here.

I. Privacy Policy

LOVOO («LOVOO»,«nosotros»,«nuestro» o«nos») valora tu privacidad. LOVOO es una empresa gestionada por PE Digital GmbH.

This Privacy Policy (“Policy”) describes how LOVOO collects, uses, discloses, and otherwise processes personal information (also referred to as personal data in some jurisdictions) described in this Policy, as well as the rights and choices you have regarding such personal information.

Para obtener más información sobre las opciones de privacidad relativas a tus datos personales, consulta el Apartado 7. Tus opciones de privacidad, así como el Apartado 15. Información de privacidad adicional para jurisdicciones específicas, donde se incluye información adicional sobre los derechos de privacidad de residentes de determinadas jurisdicciones.

Si resides en la UE o el Espacio Económico Europeo (EEE), consulta el Apartado 15.A. Información adicional para residentes de la UE o del EEE para obtener más información sobre tus derechos, de conformidad con el Reglamento General de Protección de Datos (RGPD).

Si reside en Suiza, consulte Sección 15.B. Ley Suiza de Protección de Datos para obtener información sobre sus derechos en virtud de la nueva Ley Federal Suiza de Protección de Datos («nFADP»).

Your use of our Services is subject to our Terms and Conditions, including their applicable terms governing limitations on damages and the resolution of disputes.

1. Scope

Except as otherwise described below, this Policy applies to the personal information LOVOO collects and processes related to: visitors of our website where this Policy is posted, including any of our websites that link to or post this Policy (the “Sites”); individuals who download and use our mobile applications (“Mobile Apps”); individuals who register for or participate in our events, surveys, research, promotions, and sweepstakes conducted by us; and individuals who communicate or otherwise interact or engage with us or the services available through our Sites, Mobile Apps, or other online services (collectively referred to as the “Services”).

2. Personal Information Collected

As further described below, we may collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

Personal Information Collected Directly from You. While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following categories of personal information directly from you:

Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.

Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, and gender, sexual orientation, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.

Información para identificar a los usuarios. Por lo general, no recopilamos información que permita identificar a los usuarios, como una copia de un documento de identidad válido (entre otros, el documento nacional de identidad, el pasaporte o el permiso de conducir). En algunos casos, es posible que te pidamos que completes un proceso de identificación de usuario en línea para verificar tu identidad.

User generated content. When you use the LIVE Feature of LOVOO, we may collect information such as livestream data including image, username, number of viewers, tags, description, generated content via live stream or chat messages, information related to virtual gifts such as account balance and transaction data, information related to talent and VIP management (including profile information on social media) and information related to content moderation of livestreams

Purchases, Payments, and Rewards. When you make a purchase or payment through our Services (e.g., in connection with our LIVE feature), we may collect information such as payment type, payment card details, billing, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.

Información sobre pagos. Si participas en nuestras funciones EN VIVO y solicitas pagos en efectivo (por ejemplo, retiradas de fondos), podremos recopilar y tratar la dirección de correo electrónico asociada a tu proveedor de pagos seleccionado (por ejemplo, PayPal) con el fin de ejecutar el pago.

Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other LOVOO users, including if you sign up for our mailing lists, complete forms on our Sites or Mobile Apps, interact with our social media pages, post a review or testimonial, submit content in any online discussion groups, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with LOVOO, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.

Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.

Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

Events and Registration Details. We may also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.

Preferences and Other Requests. We also may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.

Generally, you are not obliged to provide us with your personal information. However, the use of certain Services or aspects of our Services may require the provision of personal information, e.g. the registration for a LOVOO account. If this is the case, we will point this out to you. If you do not wish to provide us with the required information, you will unfortunately not be able to use the corresponding Service.

Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third-party sources, such as from business partners especially when using app store providers for purchases, other LOVOO users, data analytics and marketing providers, operating systems and social media platforms especially when using the below described login functions. In addition, we may collect the following information from third-party sources:

Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.

Referral Information. We may offer you the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about you, including from other current or prospective LOVOO users and customers who similarly engage in these activities.

Personal Information Collected Automatically. We and our third-party service providers may automatically collect or derive personal information about you related to your use of our Services, including through the use of cookies, pixel tags, and other similar technologies. The personal information we may automatically collect includes:

Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID such as device ID and Advertiser ID, Internet service provider, referring and exiting URLs, clickstream data, operating system, language, and similar device and browsing information.

Actividades y uso. También podemos recopilar información sobre la actividad relacionada con tu uso de los Servicios, como información sobre los enlaces en los que has hecho clic, las búsquedas realizadas, las funciones utilizadas, los elementos consultados, el tiempo dedicado a los Servicios, tus interacciones con nosotros y con otros usuarios dentro de los Servicios, así como otra información similar sobre la actividad y el uso.

Información sobre la ubicación. También podemos recopilar u obtener información general sobre tu ubicación, por ejemplo, a través de tu dirección IP.

Para obtener más información sobre el uso que hacemos de las cookies y otras tecnologías similares, consulte la sección 6. «Cookies, publicidad dirigida y análisis», que figura a continuación.

3. Finalidades de la recogida y el tratamiento

Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:

Servicios y asistencia. Para prestar y gestionar nuestros Servicios, gestionar tu cuenta, comunicarnos contigo en relación con tu uso de los Servicios, ofrecerte soluciones a problemas, asistencia técnica o cualquier otro tipo de asistencia similar, así como para responder a tus consultas, atender tus solicitudes, facilitar el procesamiento de pagos y llevar a cabo nuestras operaciones diarias. Esto incluye hacer que parte de su información personal, como su ID de usuario, nombre de usuario y datos de contacto (tal y como los haya seleccionado en su configuración de privacidad), sea visible para los usuarios del Servicio correspondiente o de nuestros otros Servicios, así como para otras aplicaciones de nuestra propiedad y otras aplicaciones y sitios web que no son de nuestra propiedad con los que compartimos nuestra plataforma en tiempo real.

LOVOO relies on the legal basis «performance of a contract», Art. 6.1 lit. b of the General Data Protection Regulation (GDPR) and Art. 31.2 lit. b new Swiss Federal Act on Data Protection (nFADP).

With respect to precise location data, LOVOO relies on your consent, Art. 6.1 lit. a, Art. 7 GDPR and Art. 31.2 nFADP.

Si decides dar tu consentimiento para el tratamiento de datos de geolocalización precisos, es posible que algunas funciones de nuestros Servicios basadas en la ubicación (como «Cerca» o funciones de búsqueda similares) no estén disponibles.

En lo que respecta a la orientación sexual, LOVOO se basa en tu consentimiento explícito, según el art. 6.1, letra a), el art. 7 y el art. 9.2, letra a) del RGPD, o en la excepción prevista en el art. 9.2, letra e) del RGPD, siempre que hayas revelado públicamente tu orientación sexual (por ejemplo, en una retransmisión en directo).

Ejercicio de los derechos de desistimiento del consumidor (solo UE/EEE)

Si ejerce su derecho legal de desistimiento mediante las funciones disponibles en nuestro Servicio, tratamos la información que nos facilite con el fin de gestionar y documentar su solicitud, así como para cumplir con las obligaciones legales.

LOVOO se basa en los fundamentos jurídicos «ejecución de un contrato», de conformidad con el artículo 6, apartado 1, letra b) del RGPD, y «cumplimiento de obligaciones legales», de conformidad con el artículo 6, apartado 1, letra c) del RGPD.

Personalización del servicio y precios dinámicos. Podemos personalizar determinados aspectos de nuestros servicios de pago, incluida la presentación de ofertas y precios, basándonos en factores objetivos como tu rango de edad, el dispositivo utilizado para el registro, la región o tu comportamiento general de uso dentro de nuestro servicio.

Esta personalización se lleva a cabo con el fin de optimizar nuestra oferta comercial y mejorar la pertinencia de las ofertas que se muestran.

LOVOO se basa en el fundamento jurídico del «interés legítimo» (art. 6, apartado 1, letra f) del RGPD). Nuestro interés legítimo consiste en gestionar nuestros servicios de forma económicamente eficiente y ofrecer a los usuarios modelos de suscripción personalizados.

Esta personalización no constituye una toma de decisiones automatizada en el sentido del artículo 22 del RGPD. Nos aseguramos de que no se utilicen características sensibles (como la orientación sexual) a la hora de fijar los precios.

Puede oponerse al tratamiento basado en intereses legítimos en cualquier momento, de conformidad con el artículo 21 del RGPD.

Moderación de contenidos (UE). Para garantizar el cumplimiento de nuestras Directrices de la comunidad, así como el cumplimiento de nuestras obligaciones en virtud de la Ley de Servicios Digitales, tales como proporcionar un mecanismo de notificación y actuación y un sistema interno de reclamaciones, así como notificar los casos de moderación de contenidos a las autoridades competentes.

LOVOO se basa en el fundamento jurídico de la «obligación legal» (art. 6, apartado 1, letra c) del RGPD).

Uso del contenido del usuario para la mejora del sistema y el desarrollo de la inteligencia artificial. Podemos utilizar el contenido que el usuario publique de forma activa en nuestro Servicio (por ejemplo, información de perfil, publicaciones visibles públicamente, contenido de retransmisiones en directo) para mejorar, desarrollar y entrenar sistemas automatizados, incluidos los sistemas de aprendizaje automático e inteligencia artificial.

Such processing may include:

Improving moderation systems

Enhancing matching algorithms

Developing fraud detection systems

Training and validating automated content classification systems

Private messages exchanged exclusively between users are not used for AI training purposes.

Where AI training involves personal data, LOVOO relies on the legal basis “legitimate interest” (Art. 6.1 lit. f GDPR). Our legitimate interests lies in maintaining secure, functional, and innovative Services.

Si se tratan categorías especiales de datos personales (por ejemplo, la orientación sexual revelada por el usuario), el tratamiento se basa en:

Art. 9.2 lit. a GDPR (explicit consent),

Art. 9.2 lit. a GDPR where the data has manifestly been made public by the user.

You may object to processing based on legitimate interests at any time under Art. 21 GDPR.

Tratamiento de datos en relación con las funciones de monetización de LIVE. Si participas en nuestra función LIVE como streamer y recibes recompensas virtuales (por ejemplo, diamantes) que pueden convertirse en una compensación económica, tratamos la información adicional necesaria para:

Verificación de tu identidad

Gestión de pagos

Prevención del fraude y gestión de devoluciones

Cumplimiento de las obligaciones fiscales y contables

This may include

Identity verification data

Payment account information

Información fiscal (cuando así lo exija la ley)

Transaction histories

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR, and Art. 31.2 lit. b nFADP and regarding tax obligations “legal obligations” according to Art. 6.1 lit.c GDPR.

Payout Processing via PayPal. If you choose to receive monetary payouts (e.g., Cash Outs) via PayPal, we process and transmit the email address associated with your PayPal account to PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg or PayPal, Inc., depending on your location) for the purpose of executing the payment transaction.

Tu dirección de correo electrónico se utiliza únicamente para identificar tu cuenta de PayPal y tramitar el pago.

PayPal actúa como responsable independiente del tratamiento en lo que respecta a la gestión de los pagos. El tratamiento de tus datos por parte de PayPal se rige por la política de privacidad de PayPal.

LOVOO se basa en el fundamento jurídico «ejecución de un contrato», art. 6.1, letra b) del RGPD, y art. 31.2, letra n) de la FADP, ya que el pago forma parte del servicio contractual solicitado por ti. LOVOO se basa en el fundamento jurídico «obligaciones legales», artículo 6.1, letra c) del RGPD, cuando sea necesario para el cumplimiento de las obligaciones contables y fiscales.

Promoción de streamers. Promover a los streamers y las retransmisiones de nuestra función LIVE, lo que incluye crear publicaciones con el nombre de usuario y la foto.

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR, and Art. 31.2 lit. b nFADP.

Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate and improve the Site, our Services, and business operations, including to develop our Services and its features, and for internal quality control and training purposes.

LOVOO se basa en el fundamento jurídico de los «intereses legítimos», según el artículo 6, apartado 1, letra f) del RGPD y el artículo 31, apartado 1 de la nFADP. En este sentido, LOVOO persigue su interés en conocer el rendimiento del servicio desde una perspectiva empresarial.

Communication. To respond to your questions, send you requested materials as well as information and materials regarding our Services and offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

LOVOO se basa en el fundamento jurídico de la «ejecución de un contrato», art. 6.1, letra b del RGPD y el art. 31.2, letra a) de la nFADP o —en caso de que no exista ningún contrato entre el usuario en cuestión y LOVOO— en los «intereses legítimos», art. 6.1, letra f) del RGPD y art. 31.1 de la nFADP. Cuando LOVOO se basa en los «intereses legítimos», persigue sus intereses de prestar asistencia y responder a las solicitudes para garantizar la satisfacción de los usuarios.

Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.

LOVOO relies on the legal basis «performance of a contract», Art. 6.1 lit. b GDPR and Art. 31.2 lit. b nFADP.

Social Media and other Platform Communication. To enable you to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. With respect to enabling you to log into or sign onto the Services,

LOVOO se basa en el fundamento jurídico de la «ejecución de un contrato», conforme al artículo 6, apartado 1, letra b) del RGPD y al artículo 31, apartado 2, letra b) de la nFADP. En los demás casos, LOVOO se basa en el fundamento jurídico de los «intereses legítimos», según el artículo 6, apartado 1, letra f) del RGPD y el artículo 31, apartado 1 de la nFADP. En este sentido, LOVOO persigue su interés en permitir a los usuarios iniciar determinadas comunicaciones con plataformas de redes sociales, servicios de redes sociales u otras funciones o servicios integrados de terceros, si así lo desean.

Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including newsletters, information about LOVOO events, webinars, presentations, sales, deals, discounts, and new offerings, as well as any other information that you sign up to receive.

LOVOO se basa en el fundamento jurídico del «consentimiento», según el artículo 6, apartado 1, letra a), el artículo 7 del RGPD y el artículo 31, apartado 1, de la nFADP.

For the purposes of self-advertising / direct marketing through promotional emails and/or push messages, (user) surveys and individualized guides (exclusively LOVOO products).

The legal basis is LOVOO´s legitimate interest in sending direct marketing about its own products, also Art. 22 Privacy and Electronic Communications (EC Directive) Regulations 2003 applies here.

Publicidad de terceros. Para ofrecer publicidad de terceros, que puede ser personalizada o genérica.

LOVOO se basa en el fundamento jurídico del «consentimiento», el artículo 6, apartado 1, letra a), el artículo 7 del RGPD y el artículo 31, apartado 1, de la nFADP para ofrecer publicidad personalizada de terceros.

Para la publicación de publicidad genérica de terceros, es necesario reenviar la cadena de consentimiento del CMP, ya que contiene la información de que no se ha otorgado ningún consentimiento. En este caso, LOVOO se basa en el fundamento jurídico de la «obligación legal», art. 6.1, letra c) del RGPD.

Listas personalizadas y segmentación: Podemos compartir o facilitar a terceros información de las listas de clientes (como tu nombre, dirección de correo electrónico y otros datos de contacto) con el fin de ofrecerte anuncios y contenidos más personalizados en sitios web, plataformas y servicios de terceros.

LOVOO se basa en el fundamento jurídico del «consentimiento», según el artículo 6, apartado 1, letra a), el artículo 7 del RGPD y el artículo 3, apartado 1, de la nFADP.

Investigación y encuestas. Para realizar encuestas y cuestionarios, por ejemplo, con fines de estudio de mercado, de satisfacción de los usuarios u otros fines similares.

LOVOO se basa en el fundamento jurídico del «consentimiento», según el artículo 6, apartado 1, letra a), el artículo 7 del RGPD y el artículo 31, apartado 1, de la nFADP.

Participación en estudios de usuarios. Es posible que te invitemos a participar en entrevistas con usuarios, pruebas de usabilidad, grupos de discusión u otras actividades de investigación cualitativa destinadas a mejorar nuestros Servicios.

La participación es siempre voluntaria.

En función del formato de la investigación, podemos tratar:

Contact information

Información relacionada con la cuenta

Grabaciones de audio o vídeo

Grabaciones de pantalla

Transcripción de las entrevistas

Comentarios e información cualitativa

En caso de que se graben las entrevistas, se lo comunicaremos con antelación. Las grabaciones solo se realizarán con su consentimiento explícito.

LOVOO se basa en el fundamento jurídico del «consentimiento», según el artículo 6, apartado 1, letra a), el artículo 7 del RGPD y el artículo 31, apartado 1, de la nFADP. LOVOO se basa en el artículo 9, apartado 2, letra a), del RGPD si, durante la entrevista, se facilitan voluntariamente categorías especiales de datos.

Puede retirar su consentimiento en cualquier momento.

Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.

Seguimiento y cookies. Para obtener información detallada, consulta la sección 6. Esto incluye el acceso y el almacenamiento de información en tu dispositivo.

LOVOO se basa en el fundamento jurídico del «consentimiento», según el artículo 6, apartado 1, letra a), y el artículo 7 del RGPD, así como en el artículo 5, apartado 3, de la Directiva sobre privacidad electrónica y en el artículo 31, apartado 1, de la nueva Ley federal de protección de datos (nFADP), cuando ello no sea estrictamente necesario para la prestación de nuestros servicios.

Planning and Managing Events. For event planning and other management-related purposes, such as event registration and attendance, connecting you with other event attendees and LOVOO users, and contacting you about relevant events, presentations, and our Services. We may also use personal information for purposes of facilitating special events, sweepstakes, contests, and promotions, which may have their own specific rules to participate.

LOVOO se basa en el fundamento jurídico del «consentimiento», según el artículo 6, apartado 1, letra a), el artículo 7 del RGPD y el artículo 31, apartado 1, de la nFADP.

Security and Protection of Rights. To protect the Services and our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities and access, and other misuse of our Site, including where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third-party, or violations of our Terms and Conditions.

LOVOO se basa en el fundamento jurídico de los «intereses legítimos», según el artículo 6, apartado 1, letra f) del RGPD y el artículo 31, apartado 1 de la nFADP. El interés legítimo de LOVOO y de los usuarios de LOVOO es garantizar que el servicio de LOVOO no sea objeto de un uso indebido para actos contractuales y/o ilegales por parte de terceros. Nuestro interés legítimo es también la protección de nuestros propios sistemas de seguridad informática de LOVOO y, por lo tanto, en última instancia, la protección de los datos personales de los usuarios de LOVOO. En lo que respecta a la orientación sexual, LOVOO se basa además en la base jurídica de la formulación, el ejercicio o la defensa de reclamaciones legales, según el artículo 9, apartado 2, letra f) del RGPD.

LOVOO se basa en el fundamento jurídico de la «ejecución de un contrato», según el artículo 6, apartado 1, letra b) del RGPD y el artículo 31, apartado 2, letra b) de la nFADP, y utiliza las medidas de detección de fraudes de los proveedores de servicios de pago como requisito para la celebración de contratos de pago (por ejemplo, la adquisición de una suscripción premium).

Prevención del fraude y detección de abusos. Aplicamos medidas automatizadas y manuales para detectar comportamientos fraudulentos, como el uso indebido de bienes virtuales, la manipulación de los sistemas de recompensas o el fraude en los pagos.

This may involve

Transaction monitoring

Pattern recognition

Device and account linkage analysis

Such measures are necessary to protect our users and our Service.

LOVOO relies on the legal basis “legitimate interests”, Art. 6.1 lit. f GDPR and 31.1 nFDAP. Our legitimate interest lies in ensuring the security and integrity of our Service, preventing financial loss, protection users against fraudulent or abusive conduct, and maintaining a fair and trustworthy platform environment.

The measures do not constitute automated decision-making within the meaning of Art. 22 GDPR.

Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including statutory retention obligations or as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

LOVOO relies on the legal basis of (i) «compliance with legal obligations», Art. 6.1 lit. c GDPR as well as Art. 31.1 lit. a nFADP, if this obligation stems from EU or EU Member State law, or (ii) «legitimate interest», Art. 6.1 lit. f GDPR as well as Art. 31.1 nFADP, if this obligation stems from other jurisdictions. Where legitimate interests are relevant, LOVOO pursues its interests in complying with the legal obligations to which LOVOO is subject. With respect to sexual orientation, LOVOO additionally relies on the legal basis “establishment, exercise or defence of legal claims”, Art. 9.2 lit. f GDPR.

Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.

LOVOO relies on the legal basis «legitimate interests», Art. 6.1 lit. f GDPR and Art. 31.1 nFADP. The legitimate interest of LOVOO is to safeguard business operations and to regularly check whether reporting and compliance obligations are fulfilled.

General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.

LOVOO se basa en el fundamento jurídico del «interés legítimo» (art. 6.1, letra f) del RGPD y art. 31.1 de la nFADP). En este contexto, LOVOO tiene interés en divulgar y tratar de cualquier otra forma información sobre sus activos y actividades a posibles compradores o adquirentes y a sus asesores externos, con el fin de facilitar la venta de dichos activos y/o actividades.

The purposes pursued by us in connection with the use of cookies and similar technologies, particularly concerning targeting and analytics are described in Section 6. Cookies, Targeting, and Analytics.

When the legal basis for processing is your consent, you are entitled to withdraw your consent at any time. However, this withdrawal will not affect the lawfulness of any processing carried out on the basis of your consent before your withdrawal. If the legal basis is a legitimate interest, you are also entitled, in general, to object to the processing of your personal data, at any time, for reasons arising from your specific situation. Further, you have the right to object at any time to processing of your personal data for direct marketing purposes. Article 21 GDPR applies in this respect.

You can object to our use of your email address for promotional purposes or personal guidance, upon registration or later at any time.

4. Disclosures of Personal Information

We may disclose the personal information we collect for the purposes described above, to provide you our Services, to respond to and fulfill your requests, as otherwise directed or consented to by you, and with the following recipients:

Brands, Affiliates, and Subsidiaries. We may disclose the personal information we collect with our brands, corporate affiliates, and subsidiaries.

Business Partners. In some circumstances, LOVOO may partner with other businesses to offer its Services, including to facilitate certain programs or special offerings, and we may disclose personal information to those business partners.

Vendors and Services Providers. We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and marketing research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal counsel.

Other LOVOO Users. With other users of the Services in the context of specific features that are social in nature. For example, if you invite others to use our Services, or if you submit or make available information through our public-facing, interactive features, community forums, or discussion blogs, including when you post reviews or testimonials, certain personal information, may be available to, and searchable by, other users of the Services.

Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, and activities and usage information, to third-party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.

Para obtener información detallada sobre los destinatarios concretos, consulta nuestra Plataforma de gestión del consentimiento, que se encuentra al final de esta página; si utilizas la aplicación, también puedes encontrarla en la configuración de la misma.

We may also disclose your personal information in the following circumstances:

In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.

Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. In addition, and if applicable, we may disclose the names of sweepstakes and contests winners in accordance with applicable law.

Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and Conditions. We may also disclose personal information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.

Other Disclosures. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise authorized or required by law.

Notwithstanding anything else described in this Policy, we may use and disclose aggregated, deidentified, and other non-identifiable data related to our business and the Services for quality control, analytics, research, development, and other purposes. Where we use, disclose or process deidentified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain and use the information in deidentified form and not to attempt to reidentify the information, except in order to determine whether our deidentification processes are reasonable and adequate pursuant to applicable privacy laws.

5. Transfers of personal data in the context of countries located outside the EEA/CH

Los destinatarios de los datos personales pueden encontrarse fuera del Espacio Económico Europeo o de Suiza. Cuando se transfieran datos personales a dichos destinatarios, especialmente a aquellos situados en EE. UU., nos aseguraremos, tal y como exige la ley, de que tus derechos de privacidad estén debidamente protegidos. Esto se garantizará bien porque la Comisión Europea haya decidido que el país al que se transfieren los datos personales garantiza un nivel adecuado de protección (art. 45 del RGPD), bien porque la transferencia esté sujeta a garantías adecuadas (por ejemplo, cláusulas tipo de protección de datos de la Unión Europea acordadas con el destinatario) (art. 46 del RGPD) Además, tenemos la intención de acordar, cuando sea necesario, medidas adicionales con los destinatarios para garantizar un nivel adecuado de protección de datos. Véase también el art. 16 f. de la nueva Ley federal sobre la protección de datos (nFADP) en relación con la divulgación de datos personales fuera de Suiza.

Copies of appropriate safeguards (to the extent we rely on such) and a list of recipients located outside the EEA/Switzerland can be requested under datenschutz@lovoo.com. Please note that such copy may be redacted to the extent necessary to protect business secrets or other confidential information.

6. Cookies, Targeting, and Analytics

We and our third-party service providers use cookies, pixels, local storage objects, log files, and other tracking mechanisms to automatically collect browsing, activity, device, and other similar information within our Services. We use this information to analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize and improve the performance of our Services, as well as for marketing and analytics purposes, and to personalize content in our Services. Depending on your location, most of this will only take place if you have provided your consent using our CMP which you can find in your app settings to manage your consent / preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services, please see Section 7. Your Privacy Choices below. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device.

Cookies. “Cookies” are small text files stored on a user’s device (such as a computer or smartphone) by a website they visit. Cookies are created by the website’s server and sent to the user’s browser, where it is stored for future reference. Some cookies allow us to make it easier for you to navigate our Services, while others are used, for example, to enable a faster log-in process, support the security and performance of the Services, or allow us to track aggregate and statistical information about user activity within the Services.

Pixel Tags. Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of users, and help us manage content and compile usage statistics. We may also use these in our emails to let us know when they have been opened or forwarded, so we can track response rates and gauge the effectiveness of our communications.

Log Files. We may collect certain activity information from log files. Log file information is automatically collected when you access our Sites. We record certain information from these log files, including web requests, IP address, browser type and version, language information, referring and exiting URLs, links clicked, pages viewed and other similar information.

Third-Party Analytics. We may use automated devices, applications, and tools, such as Google Analytics, which are operated by third-party companies, to evaluate usage of our Services. These third-party companies may use cookies, pixels, and other tracking technologies to collect usage data about our Services and provide us with reports and metrics that help us evaluate usage of our Services and enhance performance and user experiences. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. A list of the third parties engaged by us in this respect can be found in our CMP which you can find in your app settings.

Third-Party Advertising. We work with third-party ad networks, marketing partners, mobile ad networks, and others (“third-party ad companies”) to personalize content and display advertising within our Services, as well as to manage our advertising on third-party websites. We and these third-party ad companies may use cookies, pixels tags, SDKs (software development kits), and other tools to collect browsing and activity information within our Services (as well as on third-party sites and services), as well as IP address, unique ID, cookie and advertising IDs, and other online identifiers. We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and on third-party sites, and to evaluate the success of such ads and content. A list of the third-party ad companies can be found in our CMP which you can find in your app settings.

Cross-Device Use. We and our third-party service providers may use the information we collect about you (whether directly from our Sites or Mobile Apps, through your device(s), or from third party sources) to help us and our third-party service providers identify other devices you use (e.g., a mobile phone, tablet, other computer, etc.). We and our third-party service providers may also use the cross-device use and other information we learn about you to serve targeted advertising or personalize content within our Services.

Custom Lists and Matching. We may share or make available certain customer list information (such as your name, email address and other contact information) with third parties so that we can better target ads and content to you across third-party websites, platforms and services. In some cases, these third parties may help us to enhance our customer lists with additional demographic or other similar information so we can better target our advertising and marketing campaigns.

7. Your Privacy Choices

Managing Your Preferences. We make available several ways for you to manage your preferences and privacy choices, as described below:

Account and Profile. You can review and update some of the personal information we maintain about you by logging into your account and updating your account and profile information.

Marketing Communications. We may send periodic promotional emails, content, or other similar communications to you. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account and profile settings.

Push Notifications. You can manage the type of push notifications you receive from us by adjusting your mobile device settings or by modifying the settings within our Mobile Apps. These are messages that we send you in the course of fulfilling the contract, as well as promotional information.

Cookie and Tracking Preferences/Targeted Advertising/Analytics. We also make available several ways for you to manage your preferences regarding cookies, targeted advertising, analytics, and other similar tracking mechanisms within our Services. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device. Further, opting out of cookies and advertising does not mean that you will no longer receive advertising content from us, and you may continue to receive generic or “contextual” ads from us.

Plataforma de gestión del consentimiento (CMP). Para prevenir el seguimiento de tu actividad en nuestros Sitios o nuestras Aplicaciones móviles por medio de cookies u otros mecanismos de seguimiento que no son estrictamente necesarios, puedes utilizar la plataforma de gestión del consentimiento para gestionar el consentimiento que se solicita antes de usar las cookies y los mecanismos de seguimiento. Una vez que se otorga el consentimiento, puede retirarse en cualquier momento con efecto para el futuro. Para obtener más información, consulta el Apartado 15. Información de privacidad adicional para jurisdicciones específicas, donde se incluye información adicional sobre los derechos de privacidad de residentes de determinadas jurisdicciones.

Cookie Settings. To prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. You can also delete cookies. The “Help” portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Site, but some features may not function.

Browser Signals. To the extent required by applicable law, if our Sites detect that your browser is transmitting an opt-out preference signal, such as a “global privacy control” (or GPC) signal, we will apply that signal to opt that particular browser on your device out of targeting cookies on our Sites. If you come to our Sites from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well.

Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. For more information and assistance related to web tracking mechanisms, visit www.YourOnlineChoices.com.

Residents of certain jurisdictions may have additional rights to their personal information, as set forth below in Section 15. Additional Privacy Information for Certain Jurisdictions.

8. Storage Period of Personal Information

We store your personal information for as long as it is necessary to pursue the purposes mentioned in Section 3 Purposes for Collection and Processing and Section 6 Cookies, Targeting, and Analytics or for as long as we have a legitimate interest in continued storage. In all other cases, we delete your personal information with the exception of information that we must continue to store in order to comply with statutory retention periods (e.g., resulting from tax or commercial law, such as concerning invoices). We restrict the processing of personal information that is only kept due to a retention obligation.

Information on the storage duration of cookies and other tracking mechanisms can be found in our CMP which you can find in your app settings.

9. External Links and Features

Our Services may contain links to third-party websites or features or provide certain third-party connections or integrated services. Any access to and use of such linked websites or features is not governed by this Policy, but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third parties, including their collection, use, and disclosure of your personal information. You should review the privacy policies and terms for any third parties before proceeding to those websites or using those features.

10. User Generated Content

We may offer public-facing interactive features, community forums, or discussion blogs in connection with our Services that enable you to share information about the Services, or other issues of interest (e.g., reviews, testimonials, and questions). You should be aware that any communications you submit or post to any such interactive features on the Services may be viewable and searchable by others, including LOVOO users and the public. By submitting or posting to such public-facing, interactive features you acknowledge that you have no expectation of privacy or confidentiality in the content you submit for such features, whether or not it contains personal information about you.

11. Security

We have implemented reasonable precautions aimed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

12. Children’s Privacy

Our Services are not designed for children, and we do not knowingly collect personal information from children under the age of eighteen (18). If we learn that personal information has been collected on the Services from persons under the age of 18, then we will take the appropriate steps to delete this information. If you are a parent or legal guardian and you believe we have collected your child’s information in violation of applicable law, please contact us using the contact information below.

13. Changes to this Policy

This Policy is current as of the date set forth above. We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile Apps, or within the Services.

14. Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may email us at datenschutz@lovoo.com or contact us at:

PE Digital GmbH

Speersort 10

20095 Hamburg

You can reach our EU data protection officer at datenschutz@lovoo.com.

Our Swiss representative´s details pursuant to Art. 14 nFADP are set out in Section 15.C. Additional Information for Residents of Switzerland.

15. Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

If you are a resident of the European Union, you have the following rights under GDPR provided that the legal requirements therein are met:

Right of access – You may request information about the processing of your personal data and a copy of the personal data undergoing processing insofar as such copy does not adversely affect the rights and freedoms of others and no other exception applies.

Right to rectification – You may request correction of your personal data that is inaccurate and/or completion of such data which is incomplete.

Right to erasure – You may request deletion of your personal data, in particular where

the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed,

you have withdrawn your consent on which the processing was based and there is no other legal basis for the processing,

you objected to the processing which is based on the legal basis “legitimate interests” and there are no overriding legitimate grounds for the processing or you objected to the processing for direct marketing purposes,

your personal data has been unlawfully processed or

your personal data has to be erased for compliance with a legal obligation to which we are subject.

The right to erasure, however, does not apply in particular where the processing of your personal data is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.

Right to restriction of processing – You may request restriction of processing

for the period in which we verify the accuracy of your personal data if you contested the accuracy of the personal data,

where the processing is unlawful and you request restriction of processing instead of erasure of the data,

where we no longer need the personal data, but you require the data for the establishment, exercise, or defence of legal claims, or

if you objected to processing which is based on the legal basis “legitimate interests” until it has been verified whether our legitimate grounds override your interests, rights, and freedoms.

Right to data portability – You may request to receive your personal data, which you have provided to us, in a structured, commonly used machine-readable format and transmit those data to another controller without hindrance from us, where the processing is based on consent or the performance of a contract and the processing is carried out by automated means; in these cases, you may also request to have the personal data transmitted directly to another controller where this is technically feasible.

Furthermore, you have the following rights:

Right to withdraw consent – You may withdraw your consent at any time for the future where processing is based on your consent, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to object – You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on our or a third party’s legitimate interest (Art. 6 (1) (f) GDPR). We then will no longer process your personal data for the purpose to which you have objected, unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

Further, you have the right to object at any time to processing of your personal data for direct marketing purposes. Where you object to processing for direct marketing purposes, we will process your personal data no longer for such purposes.

Right to lodge a complaint – You may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of an alleged infringement if you consider that the processing of your personal data infringes the GDPR.

The data protection authority competent for us is:

Free and Hanseatic City of Hamburg, The Hamburg Commissioner for Data Protection and Freedom of Information, Ludwig-Erhard-Str. 22, 20459 Hamburg, email: mailbox@datenschutz.hamburg.de

B. Swiss Data Protection Law

Your right of access – You have the right to ask us for copies of your personal data. This right always applies but there are some exemptions to its application, which means you may not always receive all the information you have requested. When you request data, this is known as making a data subject access request (DSAR).

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances. We have the right to refuse to comply with a request for erasure if we are processing the personal data for one of the following reasons:

To exercise the right of freedom of expression and information.

To comply with a legal obligation.

To perform a task in the public interest or exercise official authority.

For archiving purposes in the public interest, scientific research, historical research or statistical purposes.

For the exercise or defence of legal claims.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances. In such case, we will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

The accuracy of the personal data is contested.

Processing of the personal data is unlawful.

We no longer need the personal data for processing, but the personal data is required for part of a legal process.

The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

Your right to object to processing – You have the right to object to processing in certain circumstances. You can also object if the processing is for a task carried out in the public interest, the exercise of official authority vested in us, or our legitimate interests (or those of a third party).

Your right to object to direct marketing – You can also object at any time to the processing of your personal data for advertising purposes («advertising objection»). Please take into account that, for organizational reasons, there may be an overlap between your revocation and the use of your data in the context of an already ongoing campaign.

Your right to data portability – This right only applies if we are processing information based on your consent or for the performance of a contract and the processing is automated.

If you would like to exercise any of your rights, please use the information under Contact Us. Please also ensure that when you do so, you provide sufficient information to enable us to clearly identify you.

Contact information

If you would like to exercise any of your rights or have any questions regarding our use of your personal data, please use the information under Contact Us. Please also ensure that when you do so, you provide sufficient information to enable us to clearly identify you.

Note that we have appointed a Swiss to Art. 14 nFADP: Treforma AG c/o MLL Legal; Grabenstrasse 25; 6340 Baar; Switzerland; pedigital@mll-gdpr.com

Transfers of personal information outside of Switzerland

For details on the protection and safeguards applied to your personal data when it is transferred outside of Switzerland, please see Section 5 Transfers of personal data in the context of countries located outside the EEA/CH, above.

Right to lodge a complaint with a supervisory authority

You have the right to file a complaint with a data protection authority.

You contact the competent data protection supervisory authority in Switzerland. This is the:

Federal Data Protection and Information Commissioner (FDPIC).

You are welcome to contact them at:

https://www.edoeb.admin.ch/de/muster-beschwerdeformular-swiss-us-dpf

II. Privacy Policy for users having their residence outside of the European Economic Union, Switzerland and United Kingdom

LOVOO («LOVOO«,» «we,» «our,» or «us«) values your privacy. LOVOO is operated by PE Digital GmbH. This Privacy Policy («Policy«) describes how LOVOO collects, uses, discloses, and otherwise processes personal information described in this Policy, as well as the rights and choices you have regarding such personal information.

Para obtener más información sobre las opciones de privacidad relativas a tus datos personales, consulta el Apartado 6. Tus opciones de privacidad, así como el Apartado 13. Información de privacidad adicional para jurisdicciones específicas, donde se incluye información adicional sobre los derechos de privacidad de residentes de determinadas jurisdicciones. Si eres residente de California, consulta el Apartado 13.B. Información adicional para residentes de California para obtener más información sobre las categorías de datos personales que recogemos y tus derechos según la legislación de privacidad de California.

Your use of our Services is subject to our Terms and Conditions, including their applicable terms governing limitations on damages and the resolution of disputes.

1. Scope

Except as otherwise described below, this Policy applies to the personal information LOVOO collects and processes related to: visitors of our website where this Policy is posted, including any of our websites that link to or post this Policy (the «Sites«); individuals who download and use our mobile applications («Mobile Apps«); individuals who register for or participate in our events, surveys, research, promotions, and sweepstakes conducted by us; current, former, and prospective customers, vendors and service providers, and business partners; and individuals who communicate or otherwise interact or engage with us or the services available through our Sites, Mobile Apps, or other online services (collectively referred to as the «Services«).

2. Personal Information Collected

As further described below, we may collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.

Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, and gender, the gender you are interested in, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.

Purchases, Payments, and Rewards. When you make a purchase or payment through our Services, we may collect information such as payment type, payment card details, billing, shipping address, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.

User generated content. When you use the LIVE Feature of LOVOO, we may collect information such as live.stream data including image, username, number of viewers, tags, description, generated content via live stream or chat messages, information related to virtual gifts such as account balance and transaction data, information related to talent and VIP management (including profile information on social media) and information related to content moderation of livestreams .

Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other LOVOO users, including if you sign up for our mailing lists, complete forms on our Sites or Mobile Apps, interact with our social media pages, post a review or testimonial, submit content in any online discussion groups, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with LOVOO, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.

Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.

Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

Events and Registration Details. We may also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.

Preferences and Other Requests. We also may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.

Business Development Information. To assess and pursue potential business opportunities, we may collect and receive personal information about current, former, and prospective customers, vendors and service providers, business partners, including contact information and other similar identifiers, company and professional information, and communications records.

Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third party sources, such as from business partners, customers and other LOVOO users, data analytics and marketing providers, operating systems and social media platforms, public databases, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, contact details, and other similar information from business partners and vendors and service providers for purposes of providing our Services. In addition, we may collect the following information from third-party sources:

Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.

Referral Information. We may offer you the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about you, including from other current or prospective LOVOO users and customers who similarly engage in these activities.

Lead and Prospect Information. We may receive lead and prospect information from third parties about prospective customers that may be interested in our Services. We may also engage with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers for purposes of reaching new customers, or from business partners, vendors and service providers for purposes of providing our Services.

Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID such as device ID and advertising IDs, Internet service provider, referring and exiting URLs, clickstream data, operating system, language, and similar device and browsing information.

Actividades y uso. También podemos recopilar información sobre la actividad relacionada con tu uso de los Servicios, como información sobre los enlaces en los que has hecho clic, las búsquedas realizadas, las funciones utilizadas, los elementos consultados, el tiempo dedicado a los Servicios, tus interacciones con nosotros y con otros usuarios dentro de los Servicios, así como otra información similar sobre la actividad y el uso.

Información sobre la ubicación. También podemos recopilar u obtener información general sobre tu ubicación, por ejemplo, a través de tu dirección IP.

Para obtener más información sobre el uso que hacemos de las cookies y otras tecnologías similares, consulte Sección 5. Cookies, segmentación y análisis Cookies, Targeting y Analytics a continuación.

3. Finalidades de la recogida y el tratamiento

Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:

Services and Support. To provide and operate our Services, manage your account, communicate with you about your use of the Services, provide troubleshooting, technical support, or for similar support purposes, and to respond to your inquiries, fulfill your requests, facilitate payment processing, and to otherwise run our day-to-day operations.

Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate and improve the Site, our Services, and business operations, including to develop our Services and its features, and for internal quality control and training purposes.

Communication. To respond to your questions, send you requested materials and newsletters, as well as information and materials regarding our Services and offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.

Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including information about LOVOO events, webinars, presentations, sales, deals, discounts, and new offerings, as well as any other information that you sign up to receive.

Investigación y encuestas. Para realizar encuestas y cuestionarios, por ejemplo, con fines de estudio de mercado, de satisfacción de los usuarios u otros fines similares.

Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.

Planning and Managing Events. For event planning and other management-related purposes, such as event registration and attendance, connecting you with other event attendees and LOVOO users, and contacting you about relevant events, presentations, and our Services. We may also use personal information for purposes of facilitating special events, sweepstakes, contests, and promotions, which may have their own specific rules to participate.

Security and Protection of Rights. To protect the Services and our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities and access, and other misuse of our Site, including where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions.

Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.

General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.

4. Disclosures of Personal Information

Brands, Affiliates, and Subsidiaries. We may disclose the personal information we collect with our brands, corporate affiliates, and subsidiaries.

Business Partners. In some circumstances, LOVOO may partner with other businesses to offer its Services, including to facilitate certain programs or special offerings, and we may disclose personal information to those business partners.

Vendors and Services Providers. We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and marketing research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal counsel.

Other LOVOO Users. With other users of the Services in the context of specific features that are social in nature. For example, if you invite others to use our Services, or if you submit or make available information through our public-facing, interactive features, community forums, or discussion blogs, including when you post reviews or testimonials, certain personal information, may be available to, and searchable by, other users of the Services.

Third Party Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, and activities and usage information, to third party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.

We may also disclose your personal information in the following circumstances:

In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.

Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. In addition, and if applicable, we may disclose the names of sweepstakes and contests winners in accordance with applicable law.

Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and Conditions. We may also disclose personal information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.

Other Disclosures. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise authorized or required by law.

5. Cookies, Targeting, and Analytics

We and our third-party service providers use cookies, pixels, local storage objects, log files, and other mechanisms to automatically collect browsing, activity, device, and other similar information within our Services. We use this information to, for example, analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize and improve the performance of our Services, as well as for marketing and analytics purposes, and to personalize content in our Services. To manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services, please see Section 6. Your Privacy Choices below.

Cookies. Las cookies son pequeños archivos de texto que los sitios web almacenan en los dispositivos de los usuarios que los visitan (como un ordenador o un móvil). Las cookies se crean en el servidor del sitio web y se envían al navegador del usuario, donde se almacenan para futuras referencias. Algunas cookies nos permiten simplificarte la navegación por nuestros Servicios, mientras que otras se usan para acelerar el proceso de inicio de sesión, contribuir a la seguridad y al rendimiento de los Servicios o permitirnos realizar un seguimiento de datos agregados y estadísticos sobre la actividad de los usuarios dentro de los Servicios.

Análisis de terceros. Para valorar el uso de nuestros Servicios, es posible que utilicemos dispositivos, aplicaciones y herramientas automatizados y gestionados por otras empresas, como Google Analytics. Es posible que estas empresas utilicen cookies, píxeles y otras tecnologías de seguimiento para recoger datos de uso de nuestros Servicios y facilitarnos informes y estadísticas que nos ayudan a valorar el uso de nuestros Servicios y mejorar el rendimiento y las experiencias de los usuarios.

Para obtener más información sobre las prácticas de privacidad de Google, consulta la Política de privacidad de Google en https://www.google.com/policies/privacy/partners/. Además, en https://tools.google.com/dlpage/gaoptout puedes descargar el complemento de inhabilitación para navegadores de Google Analytics para prevenir que Google Analytics use tus datos.

Publicidad de terceros. Para personalizar el contenido y mostrar anuncios dentro de nuestros Servicios, así como para gestionar nuestros anuncios en sitios web de terceros, trabajamos con redes de anuncios de terceros, análisis, socios de mercadotecnia, redes de anuncios móviles y otras empresas (en adelante, denominadas en conjunto «empresas externas de publicidad»), Es posible que tanto nosotros como estas empresas externas de publicidad utilicemos cookies, píxeles de seguimiento, kits de desarrollo de software y otras herramientas para recoger información sobre la navegación y la actividad dentro de nuestros Servicios (así como en sitios y servicios de terceros), así como la dirección IP, la ID única, identificaciones de cookies y publicidades y otros identificadores online. Tanto nosotros como estas empresas externas de publicidad utilizamos esta información para ofrecerte anuncios y contenido que sean relevantes para ti dentro de nuestros Servicios o en sitios de terceros, y para valorar el éxito de estos anuncios y el contenido.

Uso de varios dispositivos. Es posible que tanto nosotros como nuestros proveedores de servicios externos utilicemos los datos que recogemos sobre ti (directamente a través de nuestros Sitios o Aplicaciones móviles, por medio de tus dispositivos o mediante fuentes externas) para ayudarnos y ayudar a nuestros proveedores de servicios externos a identificar otros dispositivos que utilices (por ejemplo, un teléfono móvil, una tablet, otro ordenador, etc.). Tanto nosotros como nuestros proveedores de servicios externos podremos usar la información del uso de varios dispositivos y otros datos que recojamos para individualizar los anuncios que se te muestran o personalizar el contenido dentro de nuestros Servicios. Para desactivar los anuncios entre distintos dispositivos, sigue las instrucciones a continuación. Si desactivas estas cookies de anuncios personalizados, se desactivarán únicamente en el navegador web, la aplicación o el dispositivo desde el que las hayas desactivado. Si usas varios dispositivos o navegadores web, deberás desactivarlas en cada navegador o dispositivo que utilices.

Listas personalizadas y complementos. Es posible que compartamos con terceros determinados datos de listas de clientes (como tu nombre, dirección de correo electrónico u otros datos de contacto) o se los facilitemos para que podamos personalizar mejor los anuncios y el contenido que se te muestra en los sitios web, las plataformas y los servicios de terceros. En algunos casos, es posible que estos terceros nos ayuden a optimizar nuestras listas de clientes con datos demográficos o datos similares adicionales, de manera que podamos personalizar mejor nuestras campañas publicitarias y de mercadotecnia.

6. Your Privacy Choices

Managing Your Preferences. We make available several ways for you to manage your preferences and privacy choices, as described below:

Account and Profile. You can review and update some of the personal information we maintain about you by logging into your account and updating your account and profile information.

Marketing Communications. We may send periodic promotional emails, content, or other similar communications to you. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account and profile settings.

Push Notifications. You can manage the type of push notifications you receive from us by adjusting your mobile device settings or by modifying the settings within our Mobile Apps.

Cookie Preferences/Targeted Advertising. We also make available several ways for you to manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device. Further, opting out of cookies and advertising does not mean that you will no longer receive advertising content from us, and you may continue to receive generic or «contextual» ads from us.

Cookie Settings. To prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. You can also delete cookies. The «Help» portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Site, but some features may not function.

Browser Signals. To the extent required by applicable law, if our Sites detect that your browser is transmitting an opt-out preference signal, such as a «global privacy control» (or GPC) signal, we will apply that signal to opt that particular browser on your device out of targeting cookies on our Sites. If you come to our Sites from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well.

Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. For more information and to opt out of receiving targeted ads from participating third-party ad networks go to:

U.S. Users: aboutads.info/choices (Digital Advertising Alliance) (You can also download the DAA AppChoices tool in order to help control interest-based advertising on Mobile Apps on your mobile device).

Residents of certain jurisdictions may have additional rights to their personal information, as set forth below in Section 13. Additional Privacy Information for Certain Jurisdictions.

7. External Links and Features

8. User Generated Content

9. Security

10. Children’s Privacy

Nuestros Servicios no están diseñados para ser utilizados por menores de edad, de modo que no recogemos datos personales de personas menores de dieciocho (18) años de manera premeditada. Si descubrimos que se han recogido datos personales de personas menores de 18 años en los Servicios, adoptaremos las medidas apropiadas para eliminarlos. Si eres el padre, la madre o el tutor legal de un menor de edad y crees que hemos recogido datos personales de dicho menor infringiendo la legislación vigente, utiliza la información de contacto detallada más adelante para contactar con nosotros.

11. Changes to this Policy

This Policy is current as of the date set forth above. We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will notify endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile Apps, or within the Services.

12. Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may email us at datenschutz@lovoo.com  or contact us at:

PE Digital GmbH
Speersort 10
20095 Hamburgo

13. Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

A. U.S. State Privacy Laws

If you are a resident of California, please review Section 13.B, Additional Information for California Residents below for a description of your rights pursuant to California privacy laws.

Es posible que las personas que residan en determinados estados de EE. UU. puedan tener derechos adicionales según la legislación de privacidad vigente, aunque con algunas limitaciones. Entre los derechos pueden hallarse los siguientes:

Acceso. Confirmación acerca de si estamos tratando tus datos y entrega de una copia de los datos personales en un formato portátil y, siempre que sea técnicamente posible, de fácil uso.

Supresión. Supresión de los datos personales que hayamos recogido o que nos hayas facilitado.

Correction. The right to correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of the personal information.

Opt–Out. To opt out of certain types of processing, including:

Desactivación de la «venta» de tus datos personales.

Desactivación de los anuncios personalizados.

Desactivación del tratamiento de datos personales con el fin de tomar decisiones con efectos legales o con una relevancia similar.

Usted puede presentar una solicitud para ejercer la mayoría de sus derechos de privacidad bajo las leyes de privacidad del estado de EE.UU. poniéndose en contacto con nosotros en datenschutz@lovoo.com . Para excluirse de las ventas y la publicidad dirigida por nosotros, puede ajustar la configuración de sus cookies o descargar una señal de preferencia de exclusión, como el «control de privacidad global» (o GPC). Consulte Sección 6. Sus opciones de privacidad más arriba para obtener información adicional sobre las opciones de privacidad que ofrecemos y cómo ejercerlas.

Tus solicitudes se responderán como exija la legislación de privacidad vigente de EE. UU. Si envías una solicitud, adoptaremos las medidas necesarias para comprobar tu identidad y solicitud al comparar la información que nos facilitas con aquella que tenemos almacenada en nuestros registros. En algunas circunstancias, es posible que te pidamos datos adicionales para comprobar tu identidad o, si es necesario, tratar tu solicitud. Si no podemos comprobar tu identidad después de intentarlo de buena fe, es posible que rechacemos tu solicitud, aunque también te explicaremos el motivo. Si rechazamos tu solicitud, puedes apelar la decisión a través de un correo electrónico.

En la medida en que lo exija la legislación de privacidad vigente en EE. UU., también podrás designar a una persona como agente autorizado para enviar solicitudes y actuar en tu nombre. A los agentes autorizados se les exigirá una prueba de su autorización la primera vez que contacten con nosotros. Asimismo, es posible que solicitemos también al consumidor pertinente que compruebe su identidad directamente y el permiso del agente autorizado.

B. Información adicional para residentes de California

Este apartado de la Política incluye información adicional para residentes de California y describe nuestras prácticas en cuanto a la información, de acuerdo con la legislación de privacidad vigente en California, incluida la Ley de Privacidad de Consumidores de California (en adelante, «la CCPA», por sus siglas en inglés). Si resides en California y recogemos «datos personales» sujetos a la CCPA, se aplicará lo siguiente. Este apartado no hace referencia ni se aplica a nuestro tratamiento de la información disponible públicamente o de datos personales no sujetos a la CCPA por otros motivos.

Categorías de datos personales	Podemos recopilar dichos datos personales de las siguientes categorías de fuentes:	Podemos recopilar dichos datos personales para utilizarlos con los siguientes fines:	Podemos divulgar dichos datos personales a las siguientes categorías de terceros:	Conservamos los datos personales durante el siguiente periodo, salvo que se eliminen o corrijan a petición suya:	Podemos vender o compartir los datos personales:
Identificadores (nombre, alias, nombre de usuario, dirección de correo electrónico, número de teléfono, dirección IP, ID del dispositivo, ID publicitario, identificadores en línea)	Directamente de los usuarios; automáticamente a través de los Servicios; proveedores de inicio de sesión a través de redes sociales	Creación de cuentas; autenticación; prestación de servicios; prevención del fraude; comunicación; procesamiento de pagos; análisis	Filiales; proveedores de servicios (TI, alojamiento web, prevención del fraude, atención al cliente); proveedores de publicidad y análisis; organismos reguladores	Duración de la cuenta + obligaciones legales de conservación; las cuentas inactivas suelen eliminarse tras 24 meses	Pueden venderse o compartirse con fines de publicidad conductual entre contextos (tal y como se define en la CCPA)
Registros de clientes (información de perfil, datos de contacto, datos demográficos, credenciales de cuenta, información de facturación)	Directamente de los usuarios; proveedores de inicio de sesión a través de redes sociales	Emparejamiento; visualización de perfiles; funcionalidad del servicio; cumplimiento normativo; facturación; prevención del fraude	Afiliados; proveedores de servicios; otros usuarios (como parte de la visibilidad del perfil); organismos reguladores	Duración de la cuenta + requisitos legales de conservación	No se vende ni se comparte
Información comercial (historial de suscripciones, compras de bienes virtuales, registros de transacciones, datos de recompensas LIVE)	Directamente de los usuarios; procesadores de pagos	Procesamiento de pagos; prevención del fraude; contabilidad; cumplimiento normativo; análisis del servicio	Procesadores de pagos; proveedores de servicios; afiliados; organismos reguladores	Duración de la suscripción y plazos de conservación fiscales y contables	No se vende ni se comparte
Información sobre la actividad en Internet o en la red (comportamiento de uso, clics, búsquedas, interacciones, datos de interacción con la publicidad)	Recogida automática a través de cookies, SDK y tecnologías de seguimiento	Optimización del servicio; análisis; personalización; prevención del fraude; marketing; medición publicitaria	Redes publicitarias; proveedores de análisis; afiliados; proveedores de servicios	Hasta 24 meses, salvo que se agreguen o se anonimizan antes	Pueden venderse o compartirse para publicidad conductual entre contextos
Datos de geolocalización (ubicación general a través de la IP; ubicación precisa cuando se haya dado consentimiento)	Recogidos automáticamente; directamente de los usuarios (si está habilitado)	Emparejamiento; prevención del fraude; personalización; cumplimiento normativo	Filiales; proveedores de servicios; socios publicitarios (cuando proceda); organismos reguladores	Duración de la cuenta; los permisos de ubicación pueden retirarse en cualquier momento	Pueden compartirse (ubicación general); la ubicación precisa no se vende
Información de audio, electrónica y visual (fotos de perfil, vídeos en directo, contenido de chat, datos de moderación de contenidos)	Directamente de los usuarios	Funcionalidad del servicio (función LIVE); moderación de contenidos; prevención del fraude; cumplimiento normativo	Filiales; proveedores de servicios; otros usuarios (cuando sea visible públicamente); organismos reguladores	Duración de la cuenta; datos de moderación conservados según sea necesario con fines legales o de seguridad	No se venden ni se comparten
Características de clasificación protegidas (incluidos el género y el rango de edad)	Directamente de los usuarios	Emparejamiento; puntuación de compatibilidad; personalización del servicio	Filiales; proveedores de servicios; otros usuarios (visibilidad del perfil); organismos reguladores	Duración de la cuenta	Puede venderse o compartirse con fines de publicidad comportamental en distintos contextos
Información personal sensible (credenciales de inicio de sesión en la cuenta; información de pago; geolocalización precisa; mensajes entre usuarios; orientación sexual)	Directamente de los usuarios; de forma automática (datos de inicio de sesión)	Prestación de los servicios principales; prevención del fraude; seguridad; cumplimiento normativo; procesamiento de pagos	Filiales; proveedores de servicios; organismos reguladores	Duración de la cuenta; retención legal cuando proceda	No se vende ni se comparte
Información biométrica (datos faciales utilizados para la verificación de la edad o la prevención del fraude, cuando se haya dado el consentimiento)	Directamente de los usuarios (con consentimiento)	Verificación de la edad; detección del fraude; seguridad de la cuenta	Proveedores de verificación de identidad; proveedores de servicios	Se conservan solo durante el tiempo necesario para la verificación o la prevención del fraude	No se venden ni se comparten
Inferencias (puntuaciones de compatibilidad; perfiles de comportamiento; métricas de personalización)	Derivadas de la actividad del usuario y de la información del perfil	Emparejamiento; personalización; análisis; mejora del servicio	Filiales; proveedores de servicios; proveedores de análisis	Duración de la cuenta	No se venden ni se comparten

The table above describes the categories of personal information we may collect and disclose, the categories of recipients, and the purposes of processing in the preceding twelve (12) months, as required under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).

We have not necessarily collected all specific pieces of information listed in the table above for any given individual.

We do not knowingly collect, sell, or share personal information of individuals under sixteen (16) years of age.

Sale and Sharing of Personal Information. LOVOO does not sell personal information in exchange for monetary consideration.

However, LOVOO may “sell” or “share” certain categories of personal information for purposes of cross-context behavioral advertising, as defined under the California Consumer Privacy Act (CCPA).

These categories include:

Identifiers

Commercial Information

Gender

Age range

Geolocation data (general location)

Internet or Network Activity Information

We may disclose these categories to advertising networks, analytics providers, and social media platforms to deliver and measure relevant advertising and to improve our marketing campaigns.

You have the right to opt out of the sale or sharing of your personal information. You can exercise this right by:

Clicking the “Do Not Sell or Share My Personal Information” link available within our Services;

Adjusting your preferences in our consent management or cookie settings; or

Enabling a recognized opt-out preference signal such as the Global Privacy Control (GPC) in your browser.

Fuentes de datos personales. En general, recogemos datos personales de las siguientes categorías de fuentes: información provista directa o indirectamente por ti; marcas, filiales y empresas subsidiarias; socios comerciales; proveedores generales y proveedores de servicios; otros usuarios de LOVOO; sitios web y servicios de terceros; plataformas de redes sociales y de establecimiento de contactos sociales; proveedores de servicios de Internet; sistemas operativos y plataformas; proveedores de mercadotecnia y análisis de datos.

Sensitive Personal Information. California residents have the right to limit the use and disclosure of their Sensitive Personal Information if it is used to infer characteristics about them.

Sensitive Personal Information. California residents have the right to limit the use and disclosure of their Sensitive Personal Information if it is used to infer characteristics about them.

We may collect certain categories of Sensitive Personal Information, such as account login credentials, payment information, precise geolocation data (where enabled), messages exchanged between users, and information relating to a user’s sex life or sexual orientation.

No recogemos, usamos ni divulgamos «datos personales sensibles» más allá de las finalidades autorizadas en la CCPA. De esta manera, solo usamos y divulgamos datos personales sensibles según sea razonablemente necesario y en la medida apropiada (i) para ofrecerte los servicios que solicitas; (ii) para contribuir a la seguridad e integridad y, de este modo, por ejemplo, prevenir, detectar e investigar incidentes de seguridad; (iii) para detectar y prevenir conductas maliciosas, fraudulentas, engañosas o ilegales y responder a ellas; (iv) para comprobar y mantener la calidad y seguridad de nuestros servicios; (v) para cumplir con nuestras obligaciones legales; (vi) a los proveedores que ofrecen servicios en representación nuestra; y (vii) para fines distintos a la presunción de características sobre tu persona.

Accordingly, no separate “Limit the Use of My Sensitive Personal Information” option is required or available.

Retención. Retenemos los datos personales que recogemos solo en la medida razonablemente necesaria para los fines descritos más arriba o según lo que te hayamos comunicado al momento de la recogida. A modo de ejemplo, retendremos los datos de tu cuenta mientras esté activa en nuestros servicios e información adicional según sea necesario para cumplir con nuestras obligaciones fiscales, contables y de mantenimiento de registros, para ofrecerte los servicios que solicitaste, así como por un plazo adicional si es necesario para proteger, defender o formular reclamaciones de derechos que nos correspondan, defendernos ante potenciales reclamaciones y cumplir con nuestras obligaciones legales. En algunos casos, es posible que no suprimamos tus datos personales, sino que los anonimicemos o agreguemos y usemos según lo dispuesto en la CCPA.

Sales and Sharing of Personal Information. The CCPA defines «sale» as disclosing or making available personal information to a third-party in exchange for monetary or other valuable consideration, and «sharing» includes disclosing or making available personal information to a third-party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation, we may «sell» or «share» the following categories of personal information: identifiers; commercial information; gender; age range; location data (no precise geolocation); and Internet and network activity information. We may disclose these categories to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising and to improve and measure our ad campaigns. We do not sell or share sensitive personal information, nor do we sell or share personal information about individuals we know are under age sixteen (16).

Derechos de privacidad en California. La CCPA asigna derechos específicos en relación con los datos personales a quienes residen en California. Independientemente de ciertas condiciones y excepciones, los residentes de California poseen los siguientes derechos en relación con sus datos personales:

Derecho de información. Tienes derecho a solicitar (i) información acerca de las categorías de datos personales que recogemos sobre ti; (ii) información acerca de las categorías de fuentes desde las que recogemos los datos personales; (iii) información acerca de nuestra finalidad comercial para recoger, vender o divulgar datos personales; (iv) información acerca de las categorías de terceros a los que hemos comunicado datos personales; y (v) una copia de los datos personales específicos que hemos recogido sobre ti.

Derecho de supresión. Tienes derecho a solicitar que suprimamos datos personales que hayamos recogido sobre ti.

Derecho de rectificación. Tienes derecho a solicitar que rectifiquemos inexactitudes en tus datos personales.

Derecho de oposición a ventas y divulgación. Tienes derecho a oponerte a que tus datos personales se «vendan» y «divulguen», de acuerdo con las definiciones de dichos términos en la CCPA.

Derecho a la limitación del uso y de la comunicación. Tienes derecho a limitar el uso y la comunicación de tus datos personales sensibles. Sin embargo, dado que no excedemos los fines autorizados en la CCPA para el uso y la comunicación de datos personales sensibles, el ejercicio de este derecho no está disponible para los residentes de California.

Derecho de no discriminación. Tienes derecho a no sufrir discriminación por ejercer cualquiera de los derechos descritos en este apartado.

Envío de solicitudes relativas a la CCPA. Para ejercer sus derechos de privacidad según la CCPA, los residentes de California tienen las siguientes opciones:

Derecho de información, supresión y rectificación. Para solicitar acceso a sus datos personales, su supresión y rectificación de acuerdo con las disposiciones de la CCPA, los residentes de California deben enviar un correo electrónico a datenschutz@lovoo.com.

Si envías una solicitud, adoptaremos las medidas necesarias para comprobar tu identidad y solicitud al comparar la información que nos facilitas con aquella que tenemos almacenada en nuestros registros. En algunas circunstancias, es posible que te pidamos datos adicionales para comprobar tu identidad o, si es necesario, tratar tu solicitud. Si no podemos comprobar tu identidad después de intentarlo de buena fe, es posible que rechacemos tu solicitud, aunque también te explicaremos el motivo.

También podrás designar a una persona como agente autorizado para enviar solicitudes y actuar en tu nombre. A los agentes autorizados se les exigirá una prueba de su autorización la primera vez que contacten con nosotros. Asimismo, es posible que solicitemos también al consumidor pertinente que compruebe su identidad directamente y el permiso del agente autorizado.

Derecho de oposición a ventas y divulgación. Para ejercer tu derecho de oposición a la «venta» o «divulgación» de tus datos personales, puedes adoptar la configuración correspondiente a través de nuestra opción de gestión de preferencias de cookies. Tu oposición se aplicará de acuerdo con los datos personales que tengamos en nuestros registros y estén vinculados o puedan vincularse de manera razonable con la información incluida en tu solicitud. Asimismo, tienes la posibilidad de hacer clic en la opción «No vender ni compartir mis datos personales» situada en la parte inferior de nuestros Sitios y nuestras Aplicaciones móviles.

Además, si detectamos que tu navegador o dispositivo está transmitiendo una señal de preferencia de inhabilitación, como la señal del «Control de Privacidad Global» (o GPC), desactivaremos de ese navegador o dispositivo las cookies que deriven en una «venta» o «divulgación» de tus datos personales. Si ingresas a nuestros Sitios o usas nuestros Servicios desde otro dispositivo o desde un navegador distinto en el mismo dispositivo, deberás realizar la desactivación o utilizar una señal de preferencia de inhabilitación también para ese navegador y/o dispositivo. Para obtener más información sobre el GPC, ingresa a https://globalprivacycontrol.org/.

Nota sobre los «incentivos financieros». Dentro de algunos de nuestros Servicios, es posible que LOVOO ponga a disposición determinados programas u ofertas, así como otros sorteos, concursos o promociones similares (en adelante, denominados «Programas») que pueden incluir determinadas ofertas, recompensas, descuentos, servicios, beneficios y promociones («Recompensas y Ofertas»). Estos Programas pueden considerarse «incentivos financieros» según la CCPA. Estas Recompensas y Ofertas se ofrecen a usuarios que participen para poder comprender y mejorar el grado de satisfacción de los clientes y sus experiencias, así como promover vínculos positivos con los clientes.

Para ofrecer estas Recompensas y Ofertas, hemos asignado un valor a los datos personales recogidos según un cálculo razonable y de buena fe al contemplar los gastos relativos a los Programas. De este modo, la asignación del valor de los datos personales recogidos a través de los Programas es equivalente a los costes y gastos asumidos para ofrecer los Programas, incluidos los costes directos, de IT y de gestión, así como los gastos de terceros, de descuentos y de desarrollo de los servicios.

Tus datos personales se recogen y retienen, y es posible que se comuniquen a nuestros socios comerciales, proveedores generales y proveedores de servicios y otras partes externas, como se describe en esta Política, entre otros motivos, (i) para administrar los Programas, (ii) con fines de estudio y análisis, (iii) para mejorar nuestros productos y servicios, (iv) para acercarte ofertas más relevantes y personalizadas, y (v) para enviarte novedades, actualizaciones y ofertas de LOVOO por correo electrónico, correo postal y mensajes de texto (según tus preferencias de comunicación).

Si quieres dejar de participar en un Programa, puedes hacerlo en cualquier momento al contactar con nosotros mediante los métodos descritos en esta Política. Cabe mencionar que, si dejas de participar en un Programa (o envías una solicitud para suprimir tus datos de un Programa, según las disposiciones de la CCPA), dejarás de participar de inmediato en el Programa, de manera que ya no podrás obtener o usar Recompensas y Ofertas del Programa, así como tampoco acceder a ellas o canjearlas, de acuerdo con las condiciones vigentes del Programa.

La ley «Shine the Light» de California. De acuerdo con la ley «Shine the Light» (en español: «ley de esclarecimiento») de California (sección 1798.83 del Código Civil de California), los residentes de California que nos faciliten determinados datos personales tienen derecho a solicitarnos información de forma gratuita sobre los datos personales que (eventualmente) hayamos divulgado a terceros para su propio uso con fines de actividades de mercadotecnia directa y a recibir dicha información de nuestra parte. Estas solicitudes pueden realizarse una vez por año natural para obtener información sobre las eventuales divulgaciones a terceros en el año natural anterior. Para enviar una solicitud según la ley «Shine the Light», contacta con nosotros mediante los métodos descritos en esta Política e incluye en la solicitud tu dirección actual en California y un documento que certifique tu carácter de residente en California.

Política de privacidad para el uso de LOVOO

I. Privacy Policy

1. Scope

2. Personal Information Collected

3. Finalidades de la recogida y el tratamiento

4. Disclosures of Personal Information

5. Transfers of personal data in the context of countries located outside the EEA/CH

6. Cookies, Targeting, and Analytics

7. Your Privacy Choices

8. Storage Period of Personal Information

9. External Links and Features

10. User Generated Content

11. Security

12. Children’s Privacy

13. Changes to this Policy

14. Contact Us

15. Additional Privacy Information for Certain Jurisdictions

A. GDPR

B. Swiss Data Protection Law

II. Privacy Policy for users having their residence outside of the European Economic Union, Switzerland and United Kingdom

1. Scope

2. Personal Information Collected

3. Finalidades de la recogida y el tratamiento

4. Disclosures of Personal Information

5. Cookies, Targeting, and Analytics

6. Your Privacy Choices

7. External Links and Features

8. User Generated Content

9. Security

10. Children’s Privacy

11. Changes to this Policy

12. Contact Us

13. Additional Privacy Information for Certain Jurisdictions

A. U.S. State Privacy Laws

B. Información adicional para residentes de California