Politique de confidentialité pour l’utilisation de LOVOO

Dernière mise à jour : 26 mai 2026

Une politique de confidentialité distincte s’applique aux utilisateurs résidant en dehors de l’Union économique européenne, de la Suisse et du Royaume-Uni. Vous pouvez y accéder ci-dessous ou cliquer sur here.

I. Privacy Policy

LOVOO («LOVOO », «nous », «notre » ou «nos ») accorde une grande importance à la protection de votre vie privée. LOVOO est exploité par PE Digital GmbH.

This Privacy Policy (“Policy”) describes how LOVOO collects, uses, discloses, and otherwise processes personal information (also referred to as personal data in some jurisdictions) described in this Policy, as well as the rights and choices you have regarding such personal information.

Tu peux retrouver d’autres informations sur les options qui s’offrent à toi en matière de protection de tes données personnelles au paragraphe 7. Tes options en matière de protection des données ainsi qu’au paragraphe 15. Informations complémentaires sur la protection des données pour certaines juridictions qui contient des informations supplémentaires sur les droits en matière de protection des données des résidents de certains pays.

Si tu es résident(e) de l’UE/de l’Espace Économique Européen (EEE), merci de prendre en compte le paragraphe 15.A. Informations complémentaires pour les habitants de l’UE/EEE. Tu trouveras ici des informations relatives à tes droits dans le cadre du Règlement général sur la protection des données (« RGPD »).

If you are a resident of Switzerland, please refer to Section 15.B. Swiss Data Protection Law for information about your rights under the new Swiss Federal Act on Data Protection (“nFADP”).

Your use of our Services is subject to our Terms and Conditions, including their applicable terms governing limitations on damages and the resolution of disputes.

1. Scope

Except as otherwise described below, this Policy applies to the personal information LOVOO collects and processes related to: visitors of our website where this Policy is posted, including any of our websites that link to or post this Policy (the “Sites”); individuals who download and use our mobile applications (“Mobile Apps”); individuals who register for or participate in our events, surveys, research, promotions, and sweepstakes conducted by us; and individuals who communicate or otherwise interact or engage with us or the services available through our Sites, Mobile Apps, or other online services (collectively referred to as the “Services”).

2. Personal Information Collected

As further described below, we may collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

Personal Information Collected Directly from You. While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following categories of personal information directly from you:

Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.

Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, and gender, sexual orientation, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.

Informations permettant d’identifier les utilisateurs. En règle générale, nous ne collectons pas d’informations permettant d’identifier les utilisateurs, telles qu’une copie d’une pièce d’identité en cours de validité (notamment, mais sans s’y limiter, une carte d’identité, un passeport ou un permis de conduire). Dans certains cas, nous pouvons vous demander de suivre une procédure d’identification en ligne afin de prouver votre identité.

User generated content. When you use the LIVE Feature of LOVOO, we may collect information such as livestream data including image, username, number of viewers, tags, description, generated content via live stream or chat messages, information related to virtual gifts such as account balance and transaction data, information related to talent and VIP management (including profile information on social media) and information related to content moderation of livestreams

Purchases, Payments, and Rewards. When you make a purchase or payment through our Services (e.g., in connection with our LIVE feature), we may collect information such as payment type, payment card details, billing, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.

Informations relatives aux paiements. Si vous participez à nos fonctionnalités LIVE et que vous demandez des paiements en argent (par exemple, des retraits), nous pouvons collecter et traiter l’adresse e-mail associée au prestataire de paiement que vous avez sélectionné (par exemple, PayPal) afin d’effectuer le paiement.

Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other LOVOO users, including if you sign up for our mailing lists, complete forms on our Sites or Mobile Apps, interact with our social media pages, post a review or testimonial, submit content in any online discussion groups, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with LOVOO, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.

Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.

Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

Events and Registration Details. We may also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.

Preferences and Other Requests. We also may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.

Generally, you are not obliged to provide us with your personal information. However, the use of certain Services or aspects of our Services may require the provision of personal information, e.g. the registration for a LOVOO account. If this is the case, we will point this out to you. If you do not wish to provide us with the required information, you will unfortunately not be able to use the corresponding Service.

Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third-party sources, such as from business partners especially when using app store providers for purchases, other LOVOO users, data analytics and marketing providers, operating systems and social media platforms especially when using the below described login functions. In addition, we may collect the following information from third-party sources:

Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.

Referral Information. We may offer you the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about you, including from other current or prospective LOVOO users and customers who similarly engage in these activities.

Personal Information Collected Automatically. We and our third-party service providers may automatically collect or derive personal information about you related to your use of our Services, including through the use of cookies, pixel tags, and other similar technologies. The personal information we may automatically collect includes:

Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID such as device ID and Advertiser ID, Internet service provider, referring and exiting URLs, clickstream data, operating system, language, and similar device and browsing information.

Activités et utilisation. Nous pouvons également collecter des informations relatives à votre utilisation des Services, telles que les liens sur lesquels vous avez cliqué, les recherches effectuées, les fonctionnalités utilisées, les éléments consultés, le temps passé sur les Services, vos interactions avec nous et avec d’autres utilisateurs au sein des Services, ainsi que d’autres informations similaires concernant vos activités et votre utilisation.

Informations de localisation. Nous pouvons également collecter ou déduire des informations générales concernant votre localisation, notamment par le biais de votre adresse IP.

Pour plus d’informations sur notre utilisation des cookies et d’autres technologies similaires, veuillez consulter la section 6. « Cookies, ciblage et analyses » ci-dessous.

3. Finalités de la collecte et du traitement

Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:

Services et assistance. Pour fournir et exploiter nos Services, gérer votre compte, communiquer avec vous au sujet de votre utilisation des Services, vous proposer un dépannage, une assistance technique ou toute autre forme d’assistance similaire, ainsi que pour répondre à vos demandes, donner suite à vos requêtes, faciliter le traitement des paiements et mener à bien nos opérations quotidiennes. Cela implique notamment de rendre certaines de vos informations personnelles, telles que votre identifiant, votre nom d’utilisateur et vos coordonnées (telles que sélectionnées dans vos paramètres de confidentialité), visibles par les utilisateurs du Service concerné ou de nos autres Services, ainsi que par d’autres applications dont nous sommes propriétaires et par d’autres applications et sites web qui ne nous appartiennent pas mais avec lesquels nous partageons notre plateforme en ligne.

LOVOO relies on the legal basis « performance of a contract », Art. 6.1 lit. b of the General Data Protection Regulation (GDPR) and Art. 31.2 lit. b new Swiss Federal Act on Data Protection (nFADP).

With respect to precise location data, LOVOO relies on your consent, Art. 6.1 lit. a, Art. 7 GDPR and Art. 31.2 nFADP.

Si vous choisissez de donner votre consentement au traitement de données de géolocalisation précises, certaines fonctionnalités de nos Services basées sur la localisation (telles que « À proximité » ou des fonctionnalités de mise en relation similaires) pourraient ne pas être disponibles.

En ce qui concerne l’orientation sexuelle, LOVOO se fonde sur votre consentement explicite, conformément à l’article 6, paragraphe 1, point a), à l’article 7 et à l’article 9, paragraphe 2, point a), du RGPD, ou sur l’exception prévue à l’article 9, paragraphe 2, point e du RGPD, à condition que vous ayez rendu publique votre orientation sexuelle (par exemple, lors d’un live).

Exercice des droits de rétractation des consommateurs (UE / EEE uniquement)

Si vous exercez votre droit de rétractation prévu par la loi en utilisant les fonctionnalités de notre Service, nous traitons les informations que vous nous avez fournies afin de traiter et de consigner votre demande, ainsi que de respecter nos obligations légales.

LOVOO s’appuie sur les bases juridiques suivantes : « l’exécution d’un contrat » conformément à l’article 6, paragraphe 1, point b) du RGPD et « le respect d’obligations légales » conformément à l’article 6, paragraphe 1, point c) du RGPD.

Personnalisation des services et tarification dynamique. Nous pouvons personnaliser certains aspects de nos services payants, notamment la présentation des offres et des tarifs, en fonction de facteurs objectifs tels que votre tranche d’âge, l’appareil utilisé pour votre inscription, votre région ou votre comportement général d’utilisation au sein de notre service.

Cette personnalisation a pour but d’optimiser notre offre commerciale et d’améliorer la pertinence des offres affichées.

LOVOO s’appuie sur la base juridique de l’« intérêt légitime » (art. 6, paragraphe 1, point f) du RGPD). Notre intérêt légitime consiste à exploiter nos services de manière économiquement efficace et à proposer aux utilisateurs des formules d’abonnement sur mesure.

Cette personnalisation ne constitue pas une prise de décision automatisée au sens de l’article 22 du RGPD. Nous veillons à ce qu’aucune caractéristique sensible (telle que l’orientation sexuelle) ne soit prise en compte dans les décisions relatives à la tarification.

Vous pouvez à tout moment vous opposer au traitement fondé sur des intérêts légitimes, conformément à l’article 21 du RGPD.

Modération des contenus (UE). Afin de garantir le respect de nos Règles communautaires ainsi que l’exécution de nos obligations au titre de la loi sur les services numériques, notamment la mise en place d’un mécanisme de notification et d’intervention, d’un système interne de traitement des plaintes, ainsi que la transmission des cas de modération des contenus aux autorités compétentes.

LOVOO se fonde sur la base juridique de l’« obligation légale » (art. 6, paragraphe 1, point c) du RGPD).

Utilisation du Contenu utilisateur à des fins d’amélioration du système et de développement de l’IA. Nous pouvons utiliser le contenu que vous rendez activement accessible au public au sein de notre Service (par exemple, les informations de profil, les publications visibles par tous, le contenu diffusé en direct) afin d’améliorer, de développer et d’entraîner des systèmes automatisés, y compris des systèmes d’apprentissage automatique et d’intelligence artificielle.

Such processing may include:

Improving moderation systems

Enhancing matching algorithms

Developing fraud detection systems

Training and validating automated content classification systems

Private messages exchanged exclusively between users are not used for AI training purposes.

Where AI training involves personal data, LOVOO relies on the legal basis “legitimate interest” (Art. 6.1 lit. f GDPR). Our legitimate interests lies in maintaining secure, functional, and innovative Services.

Si des catégories particulières de données à caractère personnel sont concernées (par exemple, l’orientation sexuelle divulguée par l’utilisateur), le traitement repose sur :

Art. 9.2 lit. a GDPR (explicit consent),

Art. 9.2 lit. a GDPR where the data has manifestly been made public by the user.

You may object to processing based on legitimate interests at any time under Art. 21 GDPR.

Traitement des données dans le cadre des fonctionnalités de monétisation LIVE. Si vous participez à notre fonctionnalité LIVE en tant que streamer et recevez des récompenses virtuelles (par exemple, des Diamants) pouvant être converties en rémunération financière, nous traitons les informations supplémentaires nécessaires pour :

Vérification de votre identité

Traitement des paiements

Prévention de la fraude et gestion des rétrofacturations

Respect des obligations fiscales et comptables

This may include

Identity verification data

Payment account information

Informations fiscales (lorsque la loi l’exige)

Transaction histories

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR, and Art. 31.2 lit. b nFADP and regarding tax obligations “legal obligations” according to Art. 6.1 lit.c GDPR.

Payout Processing via PayPal. If you choose to receive monetary payouts (e.g., Cash Outs) via PayPal, we process and transmit the email address associated with your PayPal account to PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg or PayPal, Inc., depending on your location) for the purpose of executing the payment transaction.

Votre adresse e-mail sert uniquement à identifier votre compte PayPal et à lancer le virement.

PayPal agit en tant que responsable du traitement indépendant en ce qui concerne le traitement des paiements. Le traitement de vos données par PayPal est régi par la politique de confidentialité de PayPal.

LOVOO s’appuie sur la base juridique « exécution d’un contrat », art. 6, al. 1, let. b du RGPD, et art. 31, al. 2, let. n de la LPD, car le versement fait partie de la prestation contractuelle que vous avez demandée. LOVOO se fonde sur la base juridique « obligations légales », art. 6, paragraphe 1, point c) du RGPD, lorsque cela est nécessaire à des fins comptables et de conformité fiscale.

Promotion des streamers. Promouvoir les streamers et les sessions de notre fonctionnalité LIVE, notamment en publiant des messages contenant leur nom d’utilisateur et leur photo.

LOVOO relies on the legal basis “performance of a contract”, Art. 6.1 lit. b GDPR, and Art. 31.2 lit. b nFADP.

Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate and improve the Site, our Services, and business operations, including to develop our Services and its features, and for internal quality control and training purposes.

LOVOO s’appuie sur la base juridique des « intérêts légitimes », conformément à l’article 6, paragraphe 1, point f) du RGPD et à l’article 31, paragraphe 1 de la nouvelle LPD. À cet égard, LOVOO poursuit son intérêt à comprendre les performances de son service d’un point de vue commercial.

Communication. To respond to your questions, send you requested materials as well as information and materials regarding our Services and offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

LOVOO se fonde sur la base juridique de « l’exécution d’un contrat », art. 6, al. 1, let. b du RGPD et à l’art. 31.2, let. a, de la nFADP ou – en l’absence de contrat entre l’utilisateur concerné et LOVOO – sur les « intérêts légitimes », conformément à l’art. 6.1, let. f, du RGPD et à l’art. 31.1 de la nFADP. Lorsque LOVOO invoque des « intérêts légitimes », LOVOO poursuit ses intérêts en fournissant une assistance et en répondant aux demandes afin de garantir la satisfaction des utilisateurs.

Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.

LOVOO relies on the legal basis « performance of a contract », Art. 6.1 lit. b GDPR and Art. 31.2 lit. b nFADP.

Social Media and other Platform Communication. To enable you to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. With respect to enabling you to log into or sign onto the Services,

LOVOO se fonde sur la base juridique de « l’exécution d’un contrat », conformément à l’article 6, paragraphe 1, point b) du RGPD et à l’article 31, paragraphe 2, point b) de la nouvelle LPD. Dans les autres cas, LOVOO se fonde sur la base juridique des « intérêts légitimes », conformément à l’article 6, paragraphe 1, point f) du RGPD et à l’article 31, paragraphe 1 de la nouvelle LPD. À cet égard, LOVOO poursuit son intérêt à permettre aux utilisateurs d’établir certaines communications avec des plateformes de réseaux sociaux, des services de réseaux sociaux ou d’autres fonctionnalités ou services intégrés de tiers, s’ils le souhaitent.

Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including newsletters, information about LOVOO events, webinars, presentations, sales, deals, discounts, and new offerings, as well as any other information that you sign up to receive.

LOVOO se fonde sur la base juridique du « consentement » prévue à l’article 6, paragraphe 1, point a), à l’article 7 du RGPD et à l’article 31, paragraphe 1, de la nouvelle LPD.

For the purposes of self-advertising / direct marketing through promotional emails and/or push messages, (user) surveys and individualized guides (exclusively LOVOO products).

The legal basis is LOVOO´s legitimate interest in sending direct marketing about its own products, also Art. 22 Privacy and Electronic Communications (EC Directive) Regulations 2003 applies here.

Publicité de tiers. Pour la diffusion de publicités de tiers, qui peuvent être personnalisées ou génériques.

LOVOO s’appuie sur la base juridique du « consentement », conformément à l’article 6, paragraphe 1, point a), à l’article 7 du RGPD et à l’article 31, paragraphe 1, de la nouvelle LPD, pour diffuser des publicités personnalisées provenant de tiers.

Pour la diffusion de publicités génériques de tiers, la chaîne de consentement du CMP doit être transmise, car elle indique qu’aucun consentement n’a été donné. Dans ce cas, LOVOO s’appuie sur la base juridique de l’« obligation légale », conformément à l’article 6, paragraphe 1, point c), du RGPD.

Listes personnalisées et ciblage publicitaire Nous pouvons partager ou mettre à la disposition de tiers des informations issues de nos listes de clients (telles que votre nom, votre adresse e-mail et d’autres coordonnées) afin de mieux cibler les publicités et les contenus qui vous sont destinés sur des sites Web, des plateformes et des services tiers.

LOVOO se fonde sur la base juridique du « consentement », conformément à l’article 6, paragraphe 1, point a), à l’article 7 du RGPD et à l’article 3, paragraphe 1, de la nouvelle LPD.

Études et enquêtes. Pour mener des enquêtes et des questionnaires, notamment dans le cadre d’études de marché, d’enquêtes de satisfaction des utilisateurs ou à d’autres fins similaires.

LOVOO se fonde sur la base juridique du « consentement », conformément à l’article 6, paragraphe 1, point a), à l’article 7 du RGPD et à l’article 31, paragraphe 1, de la nouvelle LPD.

Participation à des études sur les utilisateurs. Nous pouvons vous inviter à participer à des entretiens avec des utilisateurs, à des tests d’ergonomie, à des groupes de discussion ou à d’autres activités de recherche qualitative visant à améliorer nos Services.

La participation est toujours facultative.

En fonction du type d’étude, nous pouvons être amenés à traiter :

Contact information

Informations relatives au compte

Enregistrements audio ou vidéo

Enregistrements d’écran

Transcription des entretiens

Commentaires et informations qualitatives

Si les entretiens sont enregistrés, nous vous en informerons au préalable. Les enregistrements ne seront effectués qu’avec votre consentement explicite.

LOVOO se fonde sur la base juridique du « consentement », conformément à l’article 6, paragraphe 1, point a), à l’article 7 du RGPD et à l’article 31, paragraphe 1, de la nouvelle LPD. LOVOO se fonde sur l’article 9, paragraphe 2, point a), du RGPD si des catégories particulières de données sont communiquées volontairement au cours de l’entretien.

Vous pouvez retirer votre consentement à tout moment.

Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.

Suivi et cookies. Pour plus d’informations, veuillez vous reporter à la section 6. Cela inclut l’accès aux informations stockées sur votre appareil et leur enregistrement.

LOVOO se fonde sur la base juridique du « consentement », conformément à l’article 6, paragraphe 1, point a), et à l’article 7 du RGPD, ainsi qu’à l’article 5, paragraphe 3, de la directive « e-Privacy » et à l’article 31, paragraphe 1, de la nouvelle loi fédérale sur la protection des données (nFADP), lorsque cela n’est pas strictement nécessaire à la fourniture de nos services.

Planning and Managing Events. For event planning and other management-related purposes, such as event registration and attendance, connecting you with other event attendees and LOVOO users, and contacting you about relevant events, presentations, and our Services. We may also use personal information for purposes of facilitating special events, sweepstakes, contests, and promotions, which may have their own specific rules to participate.

LOVOO se fonde sur la base juridique du « consentement » prévue à l’article 6, paragraphe 1, point a), à l’article 7 du RGPD et à l’article 31, paragraphe 1, de la nouvelle LPD.

Security and Protection of Rights. To protect the Services and our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities and access, and other misuse of our Site, including where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third-party, or violations of our Terms and Conditions.

LOVOO s’appuie sur la base juridique des « intérêts légitimes », conformément à l’article 6, paragraphe 1, point f) du RGPD et à l’article 31, paragraphe 1 de la nouvelle LPD. L’intérêt légitime de LOVOO et des utilisateurs de LOVOO est de veiller à ce que le service LOVOO ne soit pas utilisé de manière abusive à des fins contractuelles et/ou illégales par des tiers. Notre intérêt légitime réside également dans la protection de nos propres systèmes de sécurité informatique de LOVOO et, par conséquent, dans la protection des données à caractère personnel des utilisateurs de LOVOO. En ce qui concerne l’orientation sexuelle, LOVOO s’appuie en outre sur la base juridique consistant à faire valoir, exercer ou défendre des droits en justice, conformément à l’article 9, paragraphe 2, point f) du RGPD.

LOVOO s’appuie sur la base juridique de « l’exécution d’un contrat », conformément à l’article 6, paragraphe 1, point b) du RGPD et à l’article 31, paragraphe 2, point b) de la nouvelle LPD, en recourant aux mesures de détection des fraudes mises en place par les prestataires de services de paiement comme condition préalable à la conclusion de contrats payants (par exemple, l’achat d’un abonnement premium).

Prévention de la fraude et détection des abus. Nous mettons en œuvre des mesures automatisées et manuelles pour détecter les comportements frauduleux, notamment l’utilisation abusive de biens virtuels, la manipulation des systèmes de récompenses ou la fraude aux paiements.

This may involve

Transaction monitoring

Pattern recognition

Device and account linkage analysis

Such measures are necessary to protect our users and our Service.

LOVOO relies on the legal basis “legitimate interests”, Art. 6.1 lit. f GDPR and 31.1 nFDAP. Our legitimate interest lies in ensuring the security and integrity of our Service, preventing financial loss, protection users against fraudulent or abusive conduct, and maintaining a fair and trustworthy platform environment.

The measures do not constitute automated decision-making within the meaning of Art. 22 GDPR.

Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including statutory retention obligations or as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

LOVOO relies on the legal basis of (i) « compliance with legal obligations », Art. 6.1 lit. c GDPR as well as Art. 31.1 lit. a nFADP, if this obligation stems from EU or EU Member State law, or (ii) « legitimate interest », Art. 6.1 lit. f GDPR as well as Art. 31.1 nFADP, if this obligation stems from other jurisdictions. Where legitimate interests are relevant, LOVOO pursues its interests in complying with the legal obligations to which LOVOO is subject. With respect to sexual orientation, LOVOO additionally relies on the legal basis “establishment, exercise or defence of legal claims”, Art. 9.2 lit. f GDPR.

Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.

LOVOO relies on the legal basis « legitimate interests », Art. 6.1 lit. f GDPR and Art. 31.1 nFADP. The legitimate interest of LOVOO is to safeguard business operations and to regularly check whether reporting and compliance obligations are fulfilled.

General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.

LOVOO s’appuie sur la base juridique de l’« intérêt légitime » (art. 6, paragraphe 1, point f) du RGPD et art. 31, paragraphe 1 de la nFADP). Dans ce contexte, LOVOO a intérêt à divulguer et à traiter de toute autre manière des informations relatives à ses actifs et à ses activités à l’intention d’acheteurs ou d’acquéreurs potentiels ainsi qu’à leurs conseillers externes, afin de faciliter la vente de ces actifs et/ou activités.

The purposes pursued by us in connection with the use of cookies and similar technologies, particularly concerning targeting and analytics are described in Section 6. Cookies, Targeting, and Analytics.

When the legal basis for processing is your consent, you are entitled to withdraw your consent at any time. However, this withdrawal will not affect the lawfulness of any processing carried out on the basis of your consent before your withdrawal. If the legal basis is a legitimate interest, you are also entitled, in general, to object to the processing of your personal data, at any time, for reasons arising from your specific situation. Further, you have the right to object at any time to processing of your personal data for direct marketing purposes. Article 21 GDPR applies in this respect.

You can object to our use of your email address for promotional purposes or personal guidance, upon registration or later at any time.

4. Disclosures of Personal Information

We may disclose the personal information we collect for the purposes described above, to provide you our Services, to respond to and fulfill your requests, as otherwise directed or consented to by you, and with the following recipients:

Brands, Affiliates, and Subsidiaries. We may disclose the personal information we collect with our brands, corporate affiliates, and subsidiaries.

Business Partners. In some circumstances, LOVOO may partner with other businesses to offer its Services, including to facilitate certain programs or special offerings, and we may disclose personal information to those business partners.

Vendors and Services Providers. We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and marketing research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal counsel.

Other LOVOO Users. With other users of the Services in the context of specific features that are social in nature. For example, if you invite others to use our Services, or if you submit or make available information through our public-facing, interactive features, community forums, or discussion blogs, including when you post reviews or testimonials, certain personal information, may be available to, and searchable by, other users of the Services.

Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, and activities and usage information, to third-party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.

Pour obtenir un aperçu détaillé des destinataires concernés, veuillez consulter notre plateforme de gestion des consentements au bas de cette page ; si vous utilisez l’application, vous la trouverez dans les paramètres de celle-ci.

We may also disclose your personal information in the following circumstances:

In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.

Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. In addition, and if applicable, we may disclose the names of sweepstakes and contests winners in accordance with applicable law.

Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and Conditions. We may also disclose personal information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.

Other Disclosures. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise authorized or required by law.

Notwithstanding anything else described in this Policy, we may use and disclose aggregated, deidentified, and other non-identifiable data related to our business and the Services for quality control, analytics, research, development, and other purposes. Where we use, disclose or process deidentified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal or household device) we will maintain and use the information in deidentified form and not to attempt to reidentify the information, except in order to determine whether our deidentification processes are reasonable and adequate pursuant to applicable privacy laws.

5. Transfers of personal data in the context of countries located outside the EEA/CH

Les destinataires des données à caractère personnel peuvent être situés en dehors de l’Espace économique européen ou de la Suisse. Lorsque des données à caractère personnel sont transférées à ces destinataires, en particulier ceux situés aux États-Unis, nous veillerons, conformément à la loi, à ce que vos droits en matière de protection de la vie privée soient correctement protégés. Cette protection sera garantie soit parce que la Commission européenne a décidé que le pays vers lequel les données à caractère personnel sont transférées assure un niveau de protection adéquat (art. 45 du RGPD), soit parce que le transfert est soumis à des garanties appropriées (par exemple, des clauses types de protection des données de l’Union européenne convenues avec le destinataire) (art. 46 du RGPD) En outre, nous avons l’intention, si nécessaire, de convenir de mesures supplémentaires avec les destinataires afin de garantir un niveau adéquat de protection des données. Voir également l’article 16, lettre f, de la nouvelle LPD concernant la communication de données à caractère personnel hors de Suisse.

Copies of appropriate safeguards (to the extent we rely on such) and a list of recipients located outside the EEA/Switzerland can be requested under datenschutz@lovoo.com. Please note that such copy may be redacted to the extent necessary to protect business secrets or other confidential information.

6. Cookies, Targeting, and Analytics

We and our third-party service providers use cookies, pixels, local storage objects, log files, and other tracking mechanisms to automatically collect browsing, activity, device, and other similar information within our Services. We use this information to analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize and improve the performance of our Services, as well as for marketing and analytics purposes, and to personalize content in our Services. Depending on your location, most of this will only take place if you have provided your consent using our CMP which you can find in your app settings to manage your consent / preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services, please see Section 7. Your Privacy Choices below. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device.

Cookies. “Cookies” are small text files stored on a user’s device (such as a computer or smartphone) by a website they visit. Cookies are created by the website’s server and sent to the user’s browser, where it is stored for future reference. Some cookies allow us to make it easier for you to navigate our Services, while others are used, for example, to enable a faster log-in process, support the security and performance of the Services, or allow us to track aggregate and statistical information about user activity within the Services.

Pixel Tags. Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of users, and help us manage content and compile usage statistics. We may also use these in our emails to let us know when they have been opened or forwarded, so we can track response rates and gauge the effectiveness of our communications.

Log Files. We may collect certain activity information from log files. Log file information is automatically collected when you access our Sites. We record certain information from these log files, including web requests, IP address, browser type and version, language information, referring and exiting URLs, links clicked, pages viewed and other similar information.

Third-Party Analytics. We may use automated devices, applications, and tools, such as Google Analytics, which are operated by third-party companies, to evaluate usage of our Services. These third-party companies may use cookies, pixels, and other tracking technologies to collect usage data about our Services and provide us with reports and metrics that help us evaluate usage of our Services and enhance performance and user experiences. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/partners/. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout. A list of the third parties engaged by us in this respect can be found in our CMP which you can find in your app settings.

Third-Party Advertising. We work with third-party ad networks, marketing partners, mobile ad networks, and others (“third-party ad companies”) to personalize content and display advertising within our Services, as well as to manage our advertising on third-party websites. We and these third-party ad companies may use cookies, pixels tags, SDKs (software development kits), and other tools to collect browsing and activity information within our Services (as well as on third-party sites and services), as well as IP address, unique ID, cookie and advertising IDs, and other online identifiers. We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and on third-party sites, and to evaluate the success of such ads and content. A list of the third-party ad companies can be found in our CMP which you can find in your app settings.

Cross-Device Use. We and our third-party service providers may use the information we collect about you (whether directly from our Sites or Mobile Apps, through your device(s), or from third party sources) to help us and our third-party service providers identify other devices you use (e.g., a mobile phone, tablet, other computer, etc.). We and our third-party service providers may also use the cross-device use and other information we learn about you to serve targeted advertising or personalize content within our Services.

Custom Lists and Matching. We may share or make available certain customer list information (such as your name, email address and other contact information) with third parties so that we can better target ads and content to you across third-party websites, platforms and services. In some cases, these third parties may help us to enhance our customer lists with additional demographic or other similar information so we can better target our advertising and marketing campaigns.

7. Your Privacy Choices

Managing Your Preferences. We make available several ways for you to manage your preferences and privacy choices, as described below:

Account and Profile. You can review and update some of the personal information we maintain about you by logging into your account and updating your account and profile information.

Marketing Communications. We may send periodic promotional emails, content, or other similar communications to you. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account and profile settings.

Push Notifications. You can manage the type of push notifications you receive from us by adjusting your mobile device settings or by modifying the settings within our Mobile Apps. These are messages that we send you in the course of fulfilling the contract, as well as promotional information.

Cookie and Tracking Preferences/Targeted Advertising/Analytics. We also make available several ways for you to manage your preferences regarding cookies, targeted advertising, analytics, and other similar tracking mechanisms within our Services. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device. Further, opting out of cookies and advertising does not mean that you will no longer receive advertising content from us, and you may continue to receive generic or “contextual” ads from us.

Consent Management Platform (CMP). Pour que ton activité sur nos sites ou sur nos applications mobiles ne soit pas suivie par des cookies ou d’autres mécanismes de suivi, tu peux utiliser la Consent Management Platform qui est mise à disposition avant l’utilisation de cookies et mécanismes de suivi. Le consentement peut être révoqué à tout moment et vaut pour l’avenir. Tu peux retrouver de plus amples informations au paragraphe 15. Informations complémentaires sur la protection des données pour certaines juridictions, qui contient des informations supplémentaires sur les droits en matière de protection des données des résidents de certains pays.

Cookie Settings. To prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. You can also delete cookies. The “Help” portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Site, but some features may not function.

Browser Signals. To the extent required by applicable law, if our Sites detect that your browser is transmitting an opt-out preference signal, such as a “global privacy control” (or GPC) signal, we will apply that signal to opt that particular browser on your device out of targeting cookies on our Sites. If you come to our Sites from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well.

Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. For more information and assistance related to web tracking mechanisms, visit www.YourOnlineChoices.com.

Residents of certain jurisdictions may have additional rights to their personal information, as set forth below in Section 15. Additional Privacy Information for Certain Jurisdictions.

8. Storage Period of Personal Information

We store your personal information for as long as it is necessary to pursue the purposes mentioned in Section 3 Purposes for Collection and Processing and Section 6 Cookies, Targeting, and Analytics or for as long as we have a legitimate interest in continued storage. In all other cases, we delete your personal information with the exception of information that we must continue to store in order to comply with statutory retention periods (e.g., resulting from tax or commercial law, such as concerning invoices). We restrict the processing of personal information that is only kept due to a retention obligation.

Information on the storage duration of cookies and other tracking mechanisms can be found in our CMP which you can find in your app settings.

9. External Links and Features

Our Services may contain links to third-party websites or features or provide certain third-party connections or integrated services. Any access to and use of such linked websites or features is not governed by this Policy, but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third parties, including their collection, use, and disclosure of your personal information. You should review the privacy policies and terms for any third parties before proceeding to those websites or using those features.

10. User Generated Content

We may offer public-facing interactive features, community forums, or discussion blogs in connection with our Services that enable you to share information about the Services, or other issues of interest (e.g., reviews, testimonials, and questions). You should be aware that any communications you submit or post to any such interactive features on the Services may be viewable and searchable by others, including LOVOO users and the public. By submitting or posting to such public-facing, interactive features you acknowledge that you have no expectation of privacy or confidentiality in the content you submit for such features, whether or not it contains personal information about you.

11. Security

We have implemented reasonable precautions aimed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

12. Children’s Privacy

Our Services are not designed for children, and we do not knowingly collect personal information from children under the age of eighteen (18). If we learn that personal information has been collected on the Services from persons under the age of 18, then we will take the appropriate steps to delete this information. If you are a parent or legal guardian and you believe we have collected your child’s information in violation of applicable law, please contact us using the contact information below.

13. Changes to this Policy

This Policy is current as of the date set forth above. We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile Apps, or within the Services.

14. Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may email us at datenschutz@lovoo.com or contact us at:

PE Digital GmbH

Speersort 10

20095 Hamburg

You can reach our EU data protection officer at datenschutz@lovoo.com.

Our Swiss representative´s details pursuant to Art. 14 nFADP are set out in Section 15.C. Additional Information for Residents of Switzerland.

15. Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

If you are a resident of the European Union, you have the following rights under GDPR provided that the legal requirements therein are met:

Right of access – You may request information about the processing of your personal data and a copy of the personal data undergoing processing insofar as such copy does not adversely affect the rights and freedoms of others and no other exception applies.

Right to rectification – You may request correction of your personal data that is inaccurate and/or completion of such data which is incomplete.

Right to erasure – You may request deletion of your personal data, in particular where

the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed,

you have withdrawn your consent on which the processing was based and there is no other legal basis for the processing,

you objected to the processing which is based on the legal basis “legitimate interests” and there are no overriding legitimate grounds for the processing or you objected to the processing for direct marketing purposes,

your personal data has been unlawfully processed or

your personal data has to be erased for compliance with a legal obligation to which we are subject.

The right to erasure, however, does not apply in particular where the processing of your personal data is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.

Right to restriction of processing – You may request restriction of processing

for the period in which we verify the accuracy of your personal data if you contested the accuracy of the personal data,

where the processing is unlawful and you request restriction of processing instead of erasure of the data,

where we no longer need the personal data, but you require the data for the establishment, exercise, or defence of legal claims, or

if you objected to processing which is based on the legal basis “legitimate interests” until it has been verified whether our legitimate grounds override your interests, rights, and freedoms.

Right to data portability – You may request to receive your personal data, which you have provided to us, in a structured, commonly used machine-readable format and transmit those data to another controller without hindrance from us, where the processing is based on consent or the performance of a contract and the processing is carried out by automated means; in these cases, you may also request to have the personal data transmitted directly to another controller where this is technically feasible.

Furthermore, you have the following rights:

Right to withdraw consent – You may withdraw your consent at any time for the future where processing is based on your consent, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to object – You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on our or a third party’s legitimate interest (Art. 6 (1) (f) GDPR). We then will no longer process your personal data for the purpose to which you have objected, unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

Further, you have the right to object at any time to processing of your personal data for direct marketing purposes. Where you object to processing for direct marketing purposes, we will process your personal data no longer for such purposes.

Right to lodge a complaint – You may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of an alleged infringement if you consider that the processing of your personal data infringes the GDPR.

The data protection authority competent for us is:

Free and Hanseatic City of Hamburg, The Hamburg Commissioner for Data Protection and Freedom of Information, Ludwig-Erhard-Str. 22, 20459 Hamburg, email: mailbox@datenschutz.hamburg.de

B. Swiss Data Protection Law

Your right of access – You have the right to ask us for copies of your personal data. This right always applies but there are some exemptions to its application, which means you may not always receive all the information you have requested. When you request data, this is known as making a data subject access request (DSAR).

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances. We have the right to refuse to comply with a request for erasure if we are processing the personal data for one of the following reasons:

To exercise the right of freedom of expression and information.

To comply with a legal obligation.

To perform a task in the public interest or exercise official authority.

For archiving purposes in the public interest, scientific research, historical research or statistical purposes.

For the exercise or defence of legal claims.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances. In such case, we will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

The accuracy of the personal data is contested.

Processing of the personal data is unlawful.

We no longer need the personal data for processing, but the personal data is required for part of a legal process.

The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

Your right to object to processing – You have the right to object to processing in certain circumstances. You can also object if the processing is for a task carried out in the public interest, the exercise of official authority vested in us, or our legitimate interests (or those of a third party).

Your right to object to direct marketing – You can also object at any time to the processing of your personal data for advertising purposes (« advertising objection »). Please take into account that, for organizational reasons, there may be an overlap between your revocation and the use of your data in the context of an already ongoing campaign.

Your right to data portability – This right only applies if we are processing information based on your consent or for the performance of a contract and the processing is automated.

If you would like to exercise any of your rights, please use the information under Contact Us. Please also ensure that when you do so, you provide sufficient information to enable us to clearly identify you.

Contact information

If you would like to exercise any of your rights or have any questions regarding our use of your personal data, please use the information under Contact Us. Please also ensure that when you do so, you provide sufficient information to enable us to clearly identify you.

Note that we have appointed a Swiss to Art. 14 nFADP: Treforma AG c/o MLL Legal; Grabenstrasse 25; 6340 Baar; Switzerland; pedigital@mll-gdpr.com

Transfers of personal information outside of Switzerland

For details on the protection and safeguards applied to your personal data when it is transferred outside of Switzerland, please see Section 5 Transfers of personal data in the context of countries located outside the EEA/CH, above.

Right to lodge a complaint with a supervisory authority

You have the right to file a complaint with a data protection authority.

You contact the competent data protection supervisory authority in Switzerland. This is the:

Federal Data Protection and Information Commissioner (FDPIC).

You are welcome to contact them at:

https://www.edoeb.admin.ch/de/muster-beschwerdeformular-swiss-us-dpf

II. Privacy Policy for users having their residence outside of the European Economic Union, Switzerland and United Kingdom

LOVOO (« LOVOO« , » « we, » « our, » or « us« ) values your privacy. LOVOO is operated by PE Digital GmbH. This Privacy Policy (« Policy« ) describes how LOVOO collects, uses, discloses, and otherwise processes personal information described in this Policy, as well as the rights and choices you have regarding such personal information.

For additional information about the privacy choices you have regarding your personal information, please review Section 6. Your Privacy Choices, as well as Section 13. Additional Privacy Information for Certain Jurisdictions, which includes additional information about privacy rights for residents of certain jurisdictions. If you are a resident of California, please refer to Section 13.B. Additional Information for California Residents for information about the categories of personal information we collect and your rights under California privacy laws.

Your use of our Services is subject to our Terms and Conditions, including their applicable terms governing limitations on damages and the resolution of disputes.

1. Scope

Except as otherwise described below, this Policy applies to the personal information LOVOO collects and processes related to: visitors of our website where this Policy is posted, including any of our websites that link to or post this Policy (the « Sites« ); individuals who download and use our mobile applications (« Mobile Apps« ); individuals who register for or participate in our events, surveys, research, promotions, and sweepstakes conducted by us; current, former, and prospective customers, vendors and service providers, and business partners; and individuals who communicate or otherwise interact or engage with us or the services available through our Sites, Mobile Apps, or other online services (collectively referred to as the « Services« ).

2. Personal Information Collected

As further described below, we may collect personal information directly from you, from third-party sources, and automatically through your use of our Services.

Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.

Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, and gender, the gender you are interested in, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.

Purchases, Payments, and Rewards. When you make a purchase or payment through our Services, we may collect information such as payment type, payment card details, billing, shipping address, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.

User generated content. When you use the LIVE Feature of LOVOO, we may collect information such as live.stream data including image, username, number of viewers, tags, description, generated content via live stream or chat messages, information related to virtual gifts such as account balance and transaction data, information related to talent and VIP management (including profile information on social media) and information related to content moderation of livestreams .

Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other LOVOO users, including if you sign up for our mailing lists, complete forms on our Sites or Mobile Apps, interact with our social media pages, post a review or testimonial, submit content in any online discussion groups, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with LOVOO, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.

Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.

Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

Events and Registration Details. We may also collect personal information related to your participation in our events as well as other requests that you submit to us related to our Services. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.

Preferences and Other Requests. We also may collect information about your preferences, including communications preferences, preferences related to your use of our Services, and any other preferences or requests you provide when interacting with us.

Business Development Information. To assess and pursue potential business opportunities, we may collect and receive personal information about current, former, and prospective customers, vendors and service providers, business partners, including contact information and other similar identifiers, company and professional information, and communications records.

Personal Information Collected from Third Parties. We may also collect and receive certain personal information about you from third party sources, such as from business partners, customers and other LOVOO users, data analytics and marketing providers, operating systems and social media platforms, public databases, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, contact details, and other similar information from business partners and vendors and service providers for purposes of providing our Services. In addition, we may collect the following information from third-party sources:

Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.

Referral Information. We may offer you the ability to invite friends or refer other users to access or use our Services. In doing so, we may collect and receive certain personal information about you, including from other current or prospective LOVOO users and customers who similarly engage in these activities.

Lead and Prospect Information. We may receive lead and prospect information from third parties about prospective customers that may be interested in our Services. We may also engage with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers for purposes of reaching new customers, or from business partners, vendors and service providers for purposes of providing our Services.

Device and Browsing Information. When you use our Services, we may collect browser type, domain name, page views, access times, date/time stamps, operating system, language, device type, unique ID such as device ID and advertising IDs, Internet service provider, referring and exiting URLs, clickstream data, operating system, language, and similar device and browsing information.

Activités et utilisation. Nous pouvons également collecter des informations relatives à votre utilisation des Services, telles que les liens sur lesquels vous avez cliqué, les recherches effectuées, les fonctionnalités utilisées, les éléments consultés, le temps passé sur les Services, vos interactions avec nous et avec d’autres utilisateurs au sein des Services, ainsi que d’autres informations similaires concernant vos activités et votre utilisation.

Informations de localisation. Nous pouvons également collecter ou déduire des informations générales concernant votre localisation, notamment par le biais de votre adresse IP.

For more information about our use of cookies and other similar technologies, please see Section 5. Cookies, Targeting, and Analytics below.

3. Finalités de la collecte et du traitement

Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:

Services and Support. To provide and operate our Services, manage your account, communicate with you about your use of the Services, provide troubleshooting, technical support, or for similar support purposes, and to respond to your inquiries, fulfill your requests, facilitate payment processing, and to otherwise run our day-to-day operations.

Analytics and Improvement. To better understand how users access and use the Services, and for other research and analytical purposes, such as to evaluate and improve the Site, our Services, and business operations, including to develop our Services and its features, and for internal quality control and training purposes.

Communication. To respond to your questions, send you requested materials and newsletters, as well as information and materials regarding our Services and offerings. We may also use this information to send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.

Customization and Personalization. To tailor content we may send or display on the Services, including to offer location customization and to otherwise personalize your experiences and offerings.

Marketing and Advertising. For marketing, advertising, and promotional purposes. For example, to send you promotional information about our Services, including information about LOVOO events, webinars, presentations, sales, deals, discounts, and new offerings, as well as any other information that you sign up to receive.

Études et enquêtes. Pour mener des enquêtes et des questionnaires, notamment dans le cadre d’études de marché, d’enquêtes de satisfaction des utilisateurs ou à d’autres fins similaires.

Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.

Planning and Managing Events. For event planning and other management-related purposes, such as event registration and attendance, connecting you with other event attendees and LOVOO users, and contacting you about relevant events, presentations, and our Services. We may also use personal information for purposes of facilitating special events, sweepstakes, contests, and promotions, which may have their own specific rules to participate.

Security and Protection of Rights. To protect the Services and our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities and access, and other misuse of our Site, including where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions.

Compliance and Legal Process. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.

General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.

4. Disclosures of Personal Information

Brands, Affiliates, and Subsidiaries. We may disclose the personal information we collect with our brands, corporate affiliates, and subsidiaries.

Business Partners. In some circumstances, LOVOO may partner with other businesses to offer its Services, including to facilitate certain programs or special offerings, and we may disclose personal information to those business partners.

Vendors and Services Providers. We may disclose the personal information we collect to vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processors, marketing and marketing research providers, customer support, data storage, data analytics providers, auditors, consultants, advisors and agents, and legal counsel.

Other LOVOO Users. With other users of the Services in the context of specific features that are social in nature. For example, if you invite others to use our Services, or if you submit or make available information through our public-facing, interactive features, community forums, or discussion blogs, including when you post reviews or testimonials, certain personal information, may be available to, and searchable by, other users of the Services.

Third Party Marketing and Analytics Providers. We may also disclose your personal information, such as device and browsing, and activities and usage information, to third party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf.

We may also disclose your personal information in the following circumstances:

In Support of Business Transfers. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer the personal information we have collected from you with or to the other company in accordance with applicable laws. We may also disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants.

Compliance and Legal Obligations. We may also disclose personal information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement, including responding to national security or law enforcement disclosure requirements, or as otherwise required by law or legal process. In addition, and if applicable, we may disclose the names of sweepstakes and contests winners in accordance with applicable law.

Security and Protection of Rights. Where we believe doing so is necessary to protect the Services, our rights and property, or the rights, property, and safety of others. For example, we may disclose personal information to (i) prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the Services, (ii) situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) enforce, detect, investigate, and take action in response to violations of our Terms and Conditions. We may also disclose personal information related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions.

Other Disclosures. We may disclose personal information in other ways not described above that we notify you of or that we obtain your consent for, or that are otherwise authorized or required by law.

5. Cookies, Targeting, and Analytics

We and our third-party service providers use cookies, pixels, local storage objects, log files, and other mechanisms to automatically collect browsing, activity, device, and other similar information within our Services. We use this information to, for example, analyze and understand how users access, use, and interact with our Services, to identify and resolve bugs and errors in our Services, to assess secure, protect, optimize and improve the performance of our Services, as well as for marketing and analytics purposes, and to personalize content in our Services. To manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services, please see Section 6. Your Privacy Choices below.

Cookies. Les « cookies » sont de petits fichiers texte qui sont enregistrés par le site visité sur l’appareil de l’utilisateur (par ex. un ordinateur ou un smartphone). Les cookies sont générés par le serveur du site internet et envoyés au navigateur de l’utilisateur où ils sont enregistrés pour un usage ultérieur. Certains cookies te facilitent la navigation dans nos services, tandis que d’autres servent à accélérer la procédure d’inscription, renforcer la sécurité et la performance des services ou nous permettent de suivre des informations synthétisées et statistiques sur les activités des utilisateurs au sein de nos services.

Analyses des fournisseurs tiers. Nous pouvons utiliser des appareils, applications et outils automatisés du type Google Analytics exploités par des fournisseurs tiers pour évaluer l’utilisation faite de nos services. Ces entreprises tierces peuvent utiliser des cookies, pixels et autres technologies de suivi pour collecter des données d’utilisation sur nos services et nous fournir des rapports et des indicateurs qui nous aident à évaluer l’utilisation de nos services et à améliorer la performance et l’expérience utilisateur.

Tu trouveras de plus amples informations sur la politique de protection des données de Google sur https://www.google.com/policies/privacy/partners/. Tu peux également télécharger le module complémentaire de navigateur pour la désactivation de Google Analytics afin d’empêcher l’utilisation de tes données par Google Analytics. Tu le trouveras à l’adresse https://tools.google.com/dlpage/gaoptout.

Publicité de fournisseurs tiers. Nous collaborons avec des fournisseurs tiers de régies publicitaires, partenaires en analyses et marketing, réseaux publicitaires mobiles ou autres (« agences de publicité externes ») afin de personnaliser les contenus et afficher de la publicité au sein de nos services, ainsi que pour gérer nos publicités sur des sites de fournisseurs tiers. Ces agences de publicité externes et nous-mêmes pouvons utiliser des cookies, pixel tags, la technologie SDK ou d’autres outils pour recueillir des informations de navigation et d’activité au sein de nos services (ainsi que sur les sites et services des fournisseurs tiers), mais aussi des adresses IP, des identifiants uniques, des ID de cookies et publicités et autres identifiants en ligne. Les agences de publicité externes et nous-mêmes utilisons ces informations pour te proposer des annonces et des contenus pertinents au sein de nos services et sur les sites des fournisseurs tiers et pour évaluer le succès de ces annonces et contenus.

Utilisation sur de multiples appareils. Nos fournisseurs tiers et nous-mêmes pouvons utiliser les informations que nous avons collectées sur toi (que ce soit directement depuis nos sites ou applications mobiles, par le biais de ton/tes appareil(s) ou de sources tierces) afin de pouvoir identifier les autres appareils que tu utilises (par ex. un téléphone mobile, une tablette, un autre ordinateur etc.). Nos fournisseurs tiers et nous-mêmes pouvons également utiliser cette utilisation sur de multiples appareils et d’autres informations recueillies sur toi pour afficher de la publicité ciblée ou personnaliser les contenus au sein de nos services. Les instructions ci-dessous te permettront de découvrir comment désactiver la publicité opérant sur de multiples appareils. Merci de noter que lorsque tu refuses ces cookies de publicité ciblée, ce refus ne vaut que pour le navigateur, l’application ou l’appareil sur lequel tu as demandé le refus. Si tu utilises plusieurs appareils ou navigateurs, il te faudra désactiver l’option sur chacun des navigateurs et chacun des appareils que tu utilises.

Listes personnalisées et mise en cohérence. Nous pouvons communiquer certaines informations issues de la liste client (par ex. ton nom, ton adresse e-mail et autres informations de contact) à des tiers ou à les leur fournir afin que nous puissions mettre en cohérence avec toi la publicité et les contenus sur les sites, plateformes et dans les services des tiers. Dans certains cas, ces tiers peuvent nous aider à compléter nos listes de clients avec des données démographiques ou similaires afin que nous puissions orienter nos campagnes publicitaires ou marketing de manière ciblée.

6. Your Privacy Choices

Managing Your Preferences. We make available several ways for you to manage your preferences and privacy choices, as described below:

Account and Profile. You can review and update some of the personal information we maintain about you by logging into your account and updating your account and profile information.

Marketing Communications. We may send periodic promotional emails, content, or other similar communications to you. You may opt-out of these communications by following the instructions provided to you in the communication. If you opt-out of receiving promotional content from us, we may still send you communications about your account or any services you have requested or received from us. Additionally, you can manage your communication preferences in your account and profile settings.

Push Notifications. You can manage the type of push notifications you receive from us by adjusting your mobile device settings or by modifying the settings within our Mobile Apps.

Cookie Preferences/Targeted Advertising. We also make available several ways for you to manage your preferences regarding cookies, targeted advertising, and other similar tracking mechanisms within our Services. Many of these choices are browser and device specific, which means that you may need to set the preference for each browser and device you use to access our Services. In addition, if you delete or block cookies, you may need to reapply these preferences to each browser and/or device. Further, opting out of cookies and advertising does not mean that you will no longer receive advertising content from us, and you may continue to receive generic or « contextual » ads from us.

Cookie Settings. To prevent cookies from tracking your activity on our Sites or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. You can also delete cookies. The « Help » portion of the toolbar on most browsers will tell you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to delete cookies. Visitors to our Sites who disable cookies will be able to browse the Site, but some features may not function.

Browser Signals. To the extent required by applicable law, if our Sites detect that your browser is transmitting an opt-out preference signal, such as a « global privacy control » (or GPC) signal, we will apply that signal to opt that particular browser on your device out of targeting cookies on our Sites. If you come to our Sites from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well.

Industry Ad Choice Programs. You can also control how participating third-party ad companies use the information that they collect about your visits to our Sites and those of third parties, in order to display more relevant targeted advertising to you. For more information and to opt out of receiving targeted ads from participating third-party ad networks go to:

U.S. Users: aboutads.info/choices (Digital Advertising Alliance) (You can also download the DAA AppChoices tool in order to help control interest-based advertising on Mobile Apps on your mobile device).

Residents of certain jurisdictions may have additional rights to their personal information, as set forth below in Section 13. Additional Privacy Information for Certain Jurisdictions.

7. External Links and Features

8. User Generated Content

9. Security

10. Children’s Privacy

Nous services ne sont pas conçus pour les enfants et nous ne recueillons pas intentionnellement de données à caractère personnel concernant des enfants âgés de moins de dix-huit (18) ans. Si nous constatons que dans le cadre de nos services nous avons recueilli des données à caractère personnel d’une personne âgée de moins de 18 ans, nous prendrons les mesures nécessaires afin de supprimer ces données. Si tu es parent ou tuteur légal et que tu penses que nous avons recueilli les données de ton enfant de manière illicite, merci de nous contacter par les moyens de contact détaillés ci-dessous.

11. Changes to this Policy

This Policy is current as of the date set forth above. We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will notify endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile Apps, or within the Services.

12. Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may email us at datenschutz@lovoo.com  or contact us at:

PE Digital GmbH
Speersort 10
20095 Hamburg

13. Additional Privacy Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable privacy laws, as described in this section.

A. U.S. State Privacy Laws

If you are a resident of California, please review Section 13.B, Additional Information for California Residents below for a description of your rights pursuant to California privacy laws.

Les résidents de certains états fédéraux américains jouissent en certaines circonstances de droits supplémentaires en vertu des lois applicables en matière de protection des données, sous réserve de certaines restrictions, parmi lesquels on peut citer :

Droit d’accès. Faire valider le fait que nous traitons vos données à caractère personnel et de recevoir une copie de vos données à caractère personnel dans un format portable et, dans la mesure où cela est techniquement possible, facilement utilisable.

Droit à l’effacement. La suppression de vos données à caractère personnel que vous nous avez transmises ou que nous avons collectées.

Correction. The right to correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of the personal information.

Opt–Out. To opt out of certain types of processing, including:

Opposition à la « vente » de vos données à caractère personnel ;

Refus de la publicité ciblée émanant de chez nous et

Opposition au traitement des données à caractère personnel ayant pour finalité des décisions qui ont des conséquences juridiques ou autres importantes.

Pour exercer la plupart de tes droits à la protection des données en vertu des lois de protection des données des états fédéraux américains, tu peux nous adresser une demande en nous contactant à l’adresse datenschutz@lovoo.com. Pour éviter la vente et la publicité ciblée par nos soins, tu peux modifier tes paramètres de cookies ou télécharger un signal de désactivation, comme le « Global Privacy Control » (ou GPC) par exemple. Ci-dessus, au paragraphe 6. Tes options en matière de protection des données, tu trouveras de plus amples informations sur les options que nous proposons en matière de protection des données et comment les exercer.

Nous répondons à ta demande en accord avec les lois de protection des données américaines en vigueur. Si tu nous soumets une demande, nous prendrons des mesures afin de vérifier ton identité et ta demande, en comparant les informations fournies avec les informations que nous avons déjà enregistrées. Dans certains cas, nous demanderons des informations supplémentaires pour vérifier ton identité et pouvoir traiter ta demande. Si nous ne sommes pas parvenus de bonne foi à vérifier ton identité, nous pouvons refuser ta demande et dans ce cas nous t’expliquerons les raisons de notre refus. Si nous refusons ta demande, tu peux demander des explications sur notre décision en nous adressant un e-mail.

Dans la mesure où les lois américaines applicables en matière de protection des données l’exigent, tu peux également désigner un mandataire qui déposera des demandes et agira en ton nom. Les mandataires doivent, lors de leur première prise de contact avec nous, nous fournir une preuve de leur procuration et nous pouvons également exiger que l’utilisateur concerné prouve directement son identité et la procuration donnée au mandataire.

B. Informations complémentaires pour les résidents de Californie

Ce paragraphe de la directive contient des informations complémentaires pour les personnes résidant en Californie et décrit notre traitement des données, conformément aux lois californiennes applicables en matière de protection des données, y compris le California Consumer Privacy Act (CCPA). Dès lors que tu résides en Californie et que nous collectons des « données à caractère personnel » soumises au CCPA, les dispositions suivantes s’appliquent. Ce paragraphe ne concerne pas notre manière de traiter les informations ou données à caractère personnel accessibles au public qui sont exclues du CCPA et ne s’applique pas non plus au traitement que nous faisons de ces données.

Categories of Personal Information	We may collect such personal information from the following categories of sources:	We may collect such personal information to use for the following purposes:	We may disclose such personal information with the following categories of third parties:	We retain the personal information for the following period unless deleted or corrected at your request:	We may sell or share the personal information:
Identifiers (name, alias, username, email address, phone number, IP address, device ID, advertising ID, online identifiers)	Directly from users; automatically via Services; social login providers	Account creation; authentication; service delivery; fraud prevention; communication; payment processing; analytics	Affiliates; service providers (IT, hosting, fraud prevention, customer support); advertising and analytics providers; regulators	Duration of account + statutory retention obligations; inactive accounts generally deleted after 24 months	May be sold or shared for cross-context behavioral advertising (as defined under CCPA)
Customer Records (profile information, contact details, demographics, account credentials, billing information)	Directly from users; social login providers	Matching; profile display; service functionality; compliance; billing; fraud prevention	Affiliates; service providers; other users (as part of profile visibility); regulators	Duration of account + legal retention requirements	Not sold or shared
Commercial Information (subscription history, virtual goods purchases, transaction records, LIVE rewards data)	Directly from users; payment processors	Payment processing; fraud prevention; accounting; compliance; service analytics	Payment processors; service providers; affiliates; regulators	Subscription term and tax/accounting retention periods	Not sold or shared
Internet or Network Activity Information (usage behavior, clicks, searches, interactions, advertising engagement data)	Automatically collected via cookies, SDKs, tracking technologies	Service optimization; analytics; personalization; fraud prevention; marketing; advertising measurement	Advertising networks; analytics providers; affiliates; service providers	Up to 24 months unless aggregated or deidentified earlier	May be sold or shared for cross-context behavioral advertising
Geolocation Data (general location via IP; precise location where consented)	Automatically collected; directly from users (if enabled)	Matching; fraud prevention; personalization; compliance	Affiliates; service providers; advertising partners (where applicable); regulators	Duration of account; location permissions may be withdrawn at any time	May be shared (general location); precise location not sold
Audio, Electronic, and Visual Information (profile photos, livestream video, chat content, content moderation data)	Directly from users	Service functionality (LIVE feature); content moderation; fraud prevention; compliance	Affiliates; service providers; other users (where publicly visible); regulators	Duration of account; moderation data retained as necessary for legal or safety purposes	Not sold or shared
Protected Classification Characteristics (including gender and age range)	Directly from users	Matching; compatibility scoring; service personalization	Affiliates; service providers; other users (profile visibility); regulators	Duration of account	May be sold or shared for cross-context behavioral advertising
Sensitive Personal Information (account login credentials; payment information; precise geolocation; messages between users; sexual orientation)	Directly from users; automatically (login data)	Providing core Services; fraud prevention; security; compliance; payment processing	Affiliates; service providers; regulators	Duration of account; statutory retention where applicable	Not sold or shared
Biometric Information (facial data used for age verification or fraud prevention, where consented)	Directly from users (with consent)	Age verification; fraud detection; account security	Identity verification vendors; service providers	Retained only as long as necessary for verification or fraud prevention	Not sold or shared
Inferences (compatibility scores; behavioral profiles; personalization metrics)	Derived from user activity and profile information	Matching; personalization; analytics; service improvement	Affiliates; service providers; analytics providers	Duration of account	Not sold or shared

The table above describes the categories of personal information we may collect and disclose, the categories of recipients, and the purposes of processing in the preceding twelve (12) months, as required under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).

We have not necessarily collected all specific pieces of information listed in the table above for any given individual.

We do not knowingly collect, sell, or share personal information of individuals under sixteen (16) years of age.

Sale and Sharing of Personal Information. LOVOO does not sell personal information in exchange for monetary consideration.

However, LOVOO may “sell” or “share” certain categories of personal information for purposes of cross-context behavioral advertising, as defined under the California Consumer Privacy Act (CCPA).

These categories include:

Identifiers

Commercial Information

Gender

Age range

Geolocation data (general location)

Internet or Network Activity Information

We may disclose these categories to advertising networks, analytics providers, and social media platforms to deliver and measure relevant advertising and to improve our marketing campaigns.

You have the right to opt out of the sale or sharing of your personal information. You can exercise this right by:

Clicking the “Do Not Sell or Share My Personal Information” link available within our Services;

Adjusting your preferences in our consent management or cookie settings; or

Enabling a recognized opt-out preference signal such as the Global Privacy Control (GPC) in your browser.

Sources des données à caractère personnel. En général, nous collectons des données à caractère personnel provenant des catégories de sources suivantes : venant directement ou indirectement de toi, de marques, d’entreprises liées et filiales, de partenaires commerciaux, de revendeurs et prestataires de service, d’autres utilisateurs LOVOO, de sites et services appartenant à des tiers, de plateformes de médias sociaux et sites de réseaux sociaux, de fournisseurs d’accès internet, de systèmes d’exploitation et plateformes comme de services marketing et d’analyse de données.

Sensitive Personal Information. California residents have the right to limit the use and disclosure of their Sensitive Personal Information if it is used to infer characteristics about them.

Sensitive Personal Information. California residents have the right to limit the use and disclosure of their Sensitive Personal Information if it is used to infer characteristics about them.

We may collect certain categories of Sensitive Personal Information, such as account login credentials, payment information, precise geolocation data (where enabled), messages exchanged between users, and information relating to a user’s sex life or sexual orientation.

Nous ne collectons, utilisons ou divulguons aucune « donnée personnelle à caractère sensible » allant au-delà des finalités autorisées par le CCPA. Les données personnelles à caractère sensible sont donc utilisées et divulguées uniquement dans la mesure où ceci est raisonnablement nécessaire et proportionné : (i) pour réaliser les prestations que tu as demandées ; (ii) pour assurer la sécurité et l’intégrité, y compris la prévention, la détection et l’examen des incidents liés à la sécurité ; (iii) pour détecter, empêcher et réagir aux comportements malveillants, frauduleux, trompeurs ou illégaux ; (iv) pour vérifier et maintenir la qualité et la sécurité de nos prestations ; (v) pour remplir nos obligations légales ; (vi) vis-à-vis de nos prestataires qui effectuent des prestations pour notre compte ; et (vii) pour des finalités autres que des déductions portant sur ta personne.

Accordingly, no separate “Limit the Use of My Sensitive Personal Information” option is required or available.

Conservation. Nous ne conservons les données à caractère personnel recueillies par nos soins que le temps nécessaire aux fins décrites plus haut ou pour la durée qui t’a été communiquée au moment de leur collecte. Ainsi, nous conserverons les informations de ton compte, par exemple, tant que tu auras un compte actif chez nous, ou encore d’autres données nécessaires pour remplir nos obligations fiscales, comptables et documentaires, pour te fournir les prestations que tu as demandées, ainsi qu’une période supplémentaire nécessaire pour protéger, défendre et justifier nos droits, pour nous protéger de réclamations éventuelles et pour remplir nos obligations légales. Dans certains cas, nous ne supprimerons pas tes données à caractère personnel mais elles seront anonymisées et regroupées et utilisées conformément au CCPA.

Sales and Sharing of Personal Information. The CCPA defines « sale » as disclosing or making available personal information to a third-party in exchange for monetary or other valuable consideration, and « sharing » includes disclosing or making available personal information to a third-party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation, we may « sell » or « share » the following categories of personal information: identifiers; commercial information; gender; age range; location data (no precise geolocation); and Internet and network activity information. We may disclose these categories to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising and to improve and measure our ad campaigns. We do not sell or share sensitive personal information, nor do we sell or share personal information about individuals we know are under age sixteen (16).

Loi californienne sur la protection des données. Le CCPA accorde aux résidents de Californie certains droits en rapport avec leurs données à caractère personnel. Sous certaines conditions et exceptions, les personnes établies en Californie bénéficient des droits suivants liés à leurs données à caractère personnel :

Droit à l’information. Tu as le droit d’obtenir les informations suivantes : (i) les catégories de données à caractère personnel que nous avons recueillies sur toi ; (ii) les catégories des sources d’où proviennent ces données à caractère personnel ; (iii) nos finalités économiques et commerciales pour la collecte, la vente et la diffusion de données à caractère personnel ; (iv) les catégories des tiers à qui nous avons divulgué des données à caractère personnel ; et (v) une copie des données à caractère personnel spécifiques que nous avons collectées sur toi.

Droit d’effacement. Tu as le droit d’exiger que nous effacions les données à caractère personnel recueillies sur toi.

Droit à rectification. Tu as le droit de nous demander de corriger des inexactitudes figurant dans tes données à caractère personnel.

Droit d’opposition à la vente et la diffusion. Tu as le droit de t’opposer à la « vente » et la « diffusion » de tes données à caractère personnel, conformément à la définition de ces termes dans le CCPA.

Droit de limiter l’utilisation et la divulgation. Tu as le droit de limiter l’utilisation et la diffusion de tes données personnelles à caractère sensible. Toutefois, nous n’utilisons et ne publions aucune donnée personnelle à caractère sensible pour des finalités autres que celles autorisées par le CCPA. C’est pourquoi ce droit ne s’applique pas aux résidents de Californie.

Droit à la non-discrimination. Tu as le droit de ne pas être discriminé(e) lorsque tu fais valoir un des droits décrits dans ce paragraphe.

Dépôt de requêtes CCPA. Les personnes résidant en Californie peuvent exercer leurs droits CCPA relatifs à la protection des données, comme décrit ci-dessous :

Droit de savoir, de supprimer et de corriger. Les résidents de Californie peuvent soumettre des demandes d’accès/de connaissance, de suppression et de correction de leurs données personnelles en nous contactant à l’adresse datenschutz@lovoo.com.

Si tu nous soumets une demande, nous prendrons des mesures afin de vérifier ton identité et ta demande, en comparant les informations fournies avec les informations que nous avons déjà enregistrées. Dans certains cas, nous demanderons des informations supplémentaires pour vérifier ton identité et pouvoir traiter ta demande. Si nous ne sommes pas parvenus de bonne foi à vérifier ton identité, nous pouvons refuser ta demande et dans ce cas nous t’expliquerons les raisons de notre refus.

Tu peux également désigner un mandataire qui déposera des demandes et agira en ton nom. Les mandataires doivent, lors de leur première prise de contact avec nous, nous fournir une preuve de leur procuration et nous pouvons également exiger que l’utilisateur concerné prouve directement son identité et la procuration donnée au mandataire.

Droit d’opposition à la vente et la diffusion. Si tu souhaites exercer ton droit d’opposition à la « vente » ou la « diffusion » de tes données à caractère personnel, tu peux le faire en utilisant notre gestionnaire des paramètres de cookies. Nous appliquerons ton opposition aux données à caractère personnel à nos enregistrements reliés aux informations transmises dans ta demande ou susceptibles d’être reliés. Tu peux également cliquer sur le lien « Ne pas vendre ou diffuser mes données personnelles » qui se trouve en bas sur nos sites internet et sur nos applications mobiles.

Si nous constatons que ton navigateur ou ton appareil émet un signal de refus, comme par ex. le signal « Global Privacy Control » (ou GPC), nous exclurons ce navigateur ou cet appareil des cookies qui conduisent à une « vente » ou une « diffusion » de tes données à caractère personnel. Si tu visites nos sites ou utilises nos services depuis un autre appareil ou via un autre navigateur installé sur le même appareil, il te faudra exercer ton opposition également sur ce navigateur et/ou cet appareil ou utiliser le signal qui convient. Pour de plus amples informations sur le GPC : https://globalprivacycontrol.org/.

Notification d’une incitation financière. En rapport avec certains de nos services, LOVOO peut réaliser certains programmes ou offres ainsi que d’autres tirages au sort, jeu-concours ou tout autre offre promotionnelle (un « programme ») qui peuvent comporter certaines offres, récompenses, remises, prestations, avantages et actions promotionnelles (« récompenses et offres »). Ces programmes peuvent être considérés comme des « incitations financières » au sens du CCPA. Nous proposons aux utilisateurs participants ces récompenses et offres pour comprendre la satisfaction et l’expérience de nos clients, pour les améliorer et encourager de bonnes relations avec nos clients.

Comme base pour cette proposition de récompenses et offres, nous avons évalué les données à caractère personnel que nous recueillons en pratiquant une évaluation adéquate et honnête obtenue en tenant compte des coûts liés aux programmes. Pour ce faire, nous évaluons les données à caractère personnel collectées dans le cadre du programme en tant que contrepartie aux coûts et dépenses engagés pour la mise en œuvre du programme, à savoir les frais liés à l’informatique, la gestion, les couts directs, les coûts pour les tiers, les remises et coûts de développement des services.

Tes données à caractère personnel sont collectées et enregistrées et peuvent, comme cela est décrit dans cette directive, être communiquées à nos partenaires commerciaux, fournisseurs et prestataires ainsi qu’à des tiers, entre autres, (i) pour gérer le programme, (ii) à des fins de recherche et d’analyse, (iii) pour améliorer nos produits et services, (iv) pour te soumettre des offres plus pertinentes, plus ciblées et (v) pour t’envoyer des nouveautés, mises à jour et offres LOVOO par e-mail, courrier et SMS (en tenant compte de tes préférences en matière de communication).

Tu peux à tout moment te retirer d’un programme, en nous contactant de la façon décrite dans la présente directive. Merci de noter que ta participation à un programme prend fin lorsque tu te désinscris d’un programme (ou lorsque tu déposes une requête CCPA demandant la suppression de tes données liées au programme), ce qui signifie que tu n’es plus en droit d’exiger, utiliser, gagner et toucher des récompenses, sous réserve des conditions en vigueur pour le programme.

La loi californienne « Shine the Light ». Selon la loi californienne « Shine the Light » (Cal. Civ. Code § 1798.83) les habitants de Californie qui nous fournissent certaines données à caractère personnel ont le droit d’obtenir gratuitement de notre part des informations sur les données à caractère personnel (le cas échéant) que nous partageons avec des tiers aux fins de marketing direct de ces tiers. Ces demandent peuvent avoir lieu une fois par année civile, afin d’obtenir des informations sur l’utilisation partagée réelle des tiers au cours de l’année civile précédente. Pour déposer une requête « Shine the Light », tu peux nous contacter via les différents moyens décrits dans cette directive. Merci d’indiquer dans ta requête ton adresse actuelle en Californie et de confirmer que tu es résident(e) de Californie.

Politique de confidentialité pour l’utilisation de LOVOO

I. Privacy Policy

1. Scope

2. Personal Information Collected

3. Finalités de la collecte et du traitement

4. Disclosures of Personal Information

5. Transfers of personal data in the context of countries located outside the EEA/CH

6. Cookies, Targeting, and Analytics

7. Your Privacy Choices

8. Storage Period of Personal Information

9. External Links and Features

10. User Generated Content

11. Security

12. Children’s Privacy

13. Changes to this Policy

14. Contact Us

15. Additional Privacy Information for Certain Jurisdictions

A. GDPR

B. Swiss Data Protection Law

II. Privacy Policy for users having their residence outside of the European Economic Union, Switzerland and United Kingdom

1. Scope

2. Personal Information Collected

3. Finalités de la collecte et du traitement

4. Disclosures of Personal Information

5. Cookies, Targeting, and Analytics

6. Your Privacy Choices

7. External Links and Features

8. User Generated Content

9. Security

10. Children’s Privacy

11. Changes to this Policy

12. Contact Us

13. Additional Privacy Information for Certain Jurisdictions

A. U.S. State Privacy Laws

B. Informations complémentaires pour les résidents de Californie